QDD was recommended to me by a neighbor which was very pleased with their service, product and customer. I'll be honest, I did check out other vendors and decided to go with QDD because of his experience. Well here I am today letting you know my thoughts and experience. From my very first call to the store I was treated with professionalism and kindness. I was not to familiar with the area and they gave me landmarks. I arrived to a clean, organized and with lots of options store. I had the measurements so a very accurate estimate was given. The following day Alex came out to my house to do the final measurements and finalized my order. I was explained the process the day prior by Melisa (I think that was her name, sorry) and she answered all my questions (plenty). Alex also explained to me the work in detail. My order was delayed (COVID) but was kept informed at all times. Upon delivery of my door I was given the choice to come in and inspect but they assured me that they do their own quality check. Installation was scheduled and Roger came out to my home to install. I have recently done lots of jobs on home and I am beyond surprised of the work Roger did. He is clean, detailed, polite a true pleasure. QDD you know how to pick your employees. I like my neighbor recommend QDD for your Windows and Doors with out a dought. read more

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I came back to purchase an additional door and three windows. I was happy with the selection of hurricane impact windows and doors. I was also happy with the price. I was generally happy with the installation but the door handle is totally crooked. See pic. Details are important! The installation man should have fixed it! I have referred others here who have had no issues. It's a relatively minor issue but I wish it was corrected. read more

Quality Door Design - Crooked door handle installation - Door Sales/Installation Near Me - Olympia Heights, Florida

I am writing this review on behalf of my mother who hired Quality Door Design to have her patio door replaced so that the house would have a sliding hurricane door. Her call with the salesperson went well and we set up an appointment for installation. That is where it all went wrong. After the installation was complete, we noticed that the door was installed backwards (the weather guard and handle that are supposed to be on the interior were on the outside of the door). There was a communication issue as the person who installed the door did not speak English and we do not speak Spanish, so we emailed the company and sent the attached photos, noting not only the incorrect installation of the lock, but also tiles that the installer broke in our home, caulking left uncleaned, and oil spilled in our driveway, which we have incurred fees on because of our HOA requirements. Alex emailed us back, saying he noted our concerns and contacted his installers to come fix the issue - no apologies for the damages, and certainly no offer of discount or compensation. The installers came out again and simply removed the handle from the exterior and replaced it inside. After emailing back and forth with the company, we have given up. The door is still installed backwards, weatherguard on the outside instead of the inside. This job was very costly to have been done so shoddily. If you are planning to hire this company, you are welcome to inspect our doors before doing so. No one else should have to waste their money as we have had to. read more

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Like Melissa O we have had issues with the locks. We used them to install 3 doors and a set of doors. The set and the one single was fine. However, we have had LOTS of issues with the locks on 2 of them. It got to the point that our front door would not stay closed unless you dead bolted it. I went back and forth with Alex via email and phone calls and had several workers come out to fix it. They would replace the lock set and then belittle me by trying to show me how to lock and unlock the door. I'm not a moron- the locks keep failing. At one point Alex suggested I hire a locksmith to come out and fix their work. They asked if my children were hanging on the door handles (as if.....) and their final solution was to install 2 strike plates so the lock would maintain. While our front door is still working.....our one door has a crooked set again. Mind you......these are not even a year old. Not impressed. read more

Quality Door Design - Door Sales/Installation Near Me - Olympia Heights, Florida

I changed my front door and sliding glass doors in the back. Great family owned business! Stress free process, they took care of everything from A-Z. Would highly recommend. read more

Excellent service and work done with amazing customer service. We had four doors installed in our house including a customized pocket door and everything was done quickly, efficiently, and without any problems. Prices were great and the type of customer care you receive beats out any big name company. 10/10 would recommend and will definitely be using them again for any future projects read more

I paid for an impact door with a frame, and installation. I am so happy with everything in general, that I already paid for another one. On February, I will buy the third one. Needless to say, I recommend them at 100%. Dania Manchon read more

My husband and I went to five different companies to see what kind of doors they had. After researching, we selected Quality Door Design. Alex was very informative and his selection was extensive. We waited some time for the front doors to be made but it was well worth it!! The installer, Roger, was amazing. He worked by himself and installed the large double front doors by himself. We are extremely pleased and down the road we will more than likely contract with Alex to replace our sliding glass doors with French doors. Great company!! Great customer service!! read more

This is a family run business that has been around for over 30 years. Frank, the owner is true to his word. Quality Door Design is a reliable company that delivers what they promise. There are many places to shop for doors, some you feel pressured, not here! I was looking for two doors and had two different experiences. Quality Door was a much better one. Next time I need doors, they will have my business. read more

Highly recommend! Excellent service, great quality doors, and installed professionally in a timely manner.

I just got my impact door installed today after a long wait, I must say that my door looks great. The installer Roger was extremly detailed and the install was done professionally. After having bad experiences with other companies in Dade County I can acutely truly say that this small family run company will get my business the next time I have a need. read more