Just waited 30 minutes to checked into a room that should have ready 90 minutes prior to our…read morearrival. Shitty service so far at a Bonvoy hotel. Stay tuned.....would post "zero" if available. Our dog is a pleasure to travel with well trained and seldom barks except when greeting another canine. The dog across the hall has been barking for the past two hours. A dog left alone?? Just turned on the 55" flat screen TV, apparently a genuine 4K signal is not important to a customer paying nearly $500CDN for a room. Of course streaming is out the question since the TV is not connected to the Internet. Looking forward to Bonvoy satisfaction survey

Stayed here two nights while in Edmunston for business. It's nice and also somewhat of a shocking…read moresurprise to see a Four points here as I'm a huge fan of the Starwood brand and wish there were more in Maritime Canada! You enter in here to a tastefully decorated lobby with a little convenience store with small amount of items to the fit of the check in desk. There is also some comfortable seats in the lobby area and an open view to Frank's restaurant. The room I had reserved was a nice one bedroom Queen with small living room. The room comes with a fridge and is quite relaxing and homely feeling. An automatic thermostat is handy to set the room temperature. Although the first night as left the HVAC unit on it was a bit loud during the night. So on night two I shut it off and slept better. A nice large easy to use LCD TV adorned the wall which was great. Overall I was impressed with this place. A very good restaurant on site was a bonus as I was tired after a long day. Free wifi although a bit slow in peak hours was a bonus! Only Negative was the soap and shampoo products for Four Points. It seriously smells unappealing. 10 years ago Four Points had a lemon scented one that was much better. At many hotels I want to bring the shampoo home. Here I barely want to use it and think of bringing some from home it smells so putrid! If Starwood corporate is reading this it smells like something they would provide you on ration in a State penitentiary prison. Please change.

Overpriced with poor service. They charge $350 a night for a hotel in northern Maine under…read moreconstruction, no pool, no hot tub, no ice, no bar/restaurant, thin towels and hammering in the background. When we complained, the service staff told use to pound sand.

To properly understand my rating of the Caribou Inn & Convention Center you have to understand…read moreCaribou. From WWII to 1992 Caribou was a thriving community neighboring Loring Air Force Base. The base was home to a large contingent of B-52 bombers and their supporting units. Literally, almost 12,000 Airman and their families called Caribou home. The economy was robust, the outlook optimistic, with a pride in their Air Force Base and jobs abundant. It was one of Reader's Digest best little cities in the US. In 1992, it all changed with the order to close Loring Air Force Base. In no time all but one car dealership closed, houses deserted & foreclosed, and a loss of a significant piece of the population. Most businesses failed. Somehow CICC froze in time and made it through. With that in mind CICC is a spotless friendly hotel. It boasts a large pool and hot tub. The restaurant is among the best in town and offers a breakfast sandwich or oatmeal for free or $3.00 off any breakfast item. The breakfast items are hot fresh and delicious. The rooms are large with king size beds-albeit the beds are on the hard side. There is a small fridge and a smaller new flat screen TV. Sadly, there is no Microwave. Our non-smoking room backed up to the indoor dome area with the pool-with the HVAC drawing air from the dome area. We could always smell the chlorine, though it was not overwhelming. I do recommend a room backing up to the outside. The room was very quiet. Also, the AC unit ran 24 hours a day. The auto function did not work or was disabled. Our stay was nice and the best that can be expected in Caribou. There are multiple conference rooms available and a large area next to the pool which must be for weddings. One weird thing is music is piped into the pool area 24 hours a day. Mostly early eighties genre with one hit wonders. There is a first rate gymnasium free to all. Anyhow, we love the people and like the hotel. It is the only decent game in town. Also, if you like the 1992 motif this is the place for you. 3-Stars and worth the stay.

We stayed Friday April 8th then again on Wednesday the 13th. What a beautiful place!! Rooms are…read moreclean and the pool was great fun!! Thank God for that hot tub!! After hours of driving it was a life saver. Wonderful breakfast to start the day. Good job Best Western Plus in Edmundston!!! We will be back! (pool is a little on the cool side but you get used to it pretty fast).

TOO NOISY Booked a…read moreroom in advance for a layover sleep on our way from Ottawa to Nova Scotia. If you're in need of a good nights rest I suggest you request a top floor room as the floors are not carpeted and there is absolutely no sound barrier. After an hour of listening to what seamed like a football game going on in the room upstairs, I tried calling the front desk and realized they had a phone but no outlet to plug it into so I went down. One of the ladies at the front desk went up to talk to them but it went on for another 90 minutes. My husband went down to see if they could change our room and was told it wasn't possible and that they couldn't say anything to them until after 11 pm so I went up myself. The man in the room was very apologetic, he didn't realize it was that noisy and the banging abruptly stopped. It was quite evident that nobody at the front desk bothered to do a courtesy knock on their door. The continental breakfast left a lot to be desired, eggs were watery and tasteless and the bacon almost seemed deep fried. I was confused with the tip jar on the counter, I served myself, got my own coffee and cleaned my own table off. Gratuity is for service and there wasn't much of that here. I am quite aware that it is a hotel and there will be noise, doors slamming, the odd kid screaming, etc. but we paid 300 dollars for a good nights sleep and I expected better.

We enjoyed a wonderful evening here! From a warm check in, to a tidy, inviting room, a lovely…read morebartender and a luscious meal, this was a spectacular night. Enjoyed ployes--Acadian pancakes--in the morning before continuing on our journey. Would absolutely stay again!

Hidden treasure! Upscale food with attentive outgoing staff! From the seafood chowder and spinach…read moreartichoke dip (best I've ever had) to the main courses of baked haddock, pan seared scallops and even surf and turf - EVERYONE left with a happy belly!! Bar tender/hostess/ waitress and chef were so friendly and attentive to individual likes and dislikes and made everyone feel welcome! Hope they stay around in this northern tundra!!!

Paid $278 with tax. It costs a little more for a room on the first floor, which we picked so we…read morecould park in front of the patio doors to unload the car. When we entered the room there was a musty/chemical smell. Carpet floor felt damp. Shower tiles had a grimy red color in the grout on the wall and in some areas where the wall connected with the tub. There were water stains on the bathroom silver hardware, ie towel rack. This made me question the cleanliness of the room:( Breakfast was well stocked and there was a good variety of food. The lady was super nice. After breakfast we went to the service desk to buy a couple waters and there was no one at the desk. After waiting a couple minutes we returned the water to the cooler and left without buying anything. The room was not worth the high inflated cost of the room:( Expected more for $278:( Do not recommend.

Horrible breakfast, bad coffee, slow service, run out food, no brown bread, some seats are…read moredangerously wobbly,etc... not a good experience.

What a wonderful find this little Inn was! It came recommended by a client of mine from the area!…read moreWe booked the superior room on a short visit on our way to Quebec! Upon arrival, we were greeted by the owner who welcomed us and showed us up to our room. This suite was very spacious and quite reasonable given the nature of the room. We were offered cocktails in the lounge and showed around. They have a lovely library with a selection of french and english books with a computer for guests to use if required. Self serve coffee is available in the dining room at any time. For breakfast we were served wonderful french toast with fresh fruit. We had a bit of time to kill so I took advantage of the front porch to make a few calls and enjoy a coffee. There is also a quaint boutique on the lower level of the inn where some great clothing and gifts can be foudn. This is a great spot and offers a whole new level of accommodations in Edmundston. Wether you're here on business or for a vacation, I highly recommend staying here.

After staying at another property in Edmunston, we were looking forward towards the end of our trip…read moreand hoping to find this hotel to be better than the earlier one in Edmunston. The property itself is a stone throw away from the highway. There is nothing around it - nothing. You have to drive at least 15 minutes to some decent restaurants. The building from outside looks amazing. If that was the indication we were pleased already. We were checked in quickly and we walked up the stairs and saw some neat things as soon as we reached up the floor. The room was really good. The bed really comfortable, the pillows good, the room clean, the TV perfectly placed and good size. The view of the room overlooking the highway was OK. The bathroom neat and good as well. The beeline the day was eggs, bacon, cereal and all other normal things. Nothing exciting but included in the price. Busy and chaotic at the breakfast area which made it more worst than it should. But for the rooms - amazing.

Stayed here 08/07/15 and we will never ever stay here again!…read more Looks great from the outside, but then you walk inside. Suddenly it's like you've walked into a museum of grandma's house. The decor is extremely dated and there is no theme, they have a collection of old t.v.'s, baby carriages, rocking horse and even a few suites of armour. The creepiest part of this collection was found when my boyfriend and I were looking for a vending machine, we turned a corner to find creepy baby dolls just hanging out in a high chair and stroller. The carpets were stained everywhere. I found a large old coffee stain ( i hope it was coffee) on our bed sheet. There were black specks in the toilet water every time you flushed, and white specks in the ice from the ice machine. It took forever to get water pressure and heat in the shower. The clock radio didn't have a volume nob. They offer a continental breakfast, but they don't have a dinning room, instead they set up folding chairs and tables in the small lobby, and not enough of them for the amount of guests they can accommodate. Then there is no room between the tables and the area where the food is, and they had the plates/ cutlery set up mid way through the food line, so you had to fight through people in line to get your place and then go back to the start of the line to actually get food. We went to the drink vending machine and selected a powerade, it came out, and we selected another powerade but instead a gatorade came out. As is common is most hotels there were two servings of coffee and tea in our room however they only gave us one single packet of creamer. There was no fridge. The walls are extremely thin and you can hear every door open, not to mention an odd continuous buzzing from the hall while we tried to sleep. There "exercise room" has only 2 machines, and their laundry room is a closet with no door, a table and one washing machine. I have stayed an many Days Inns around Canada and this was the worse one by far. We paid $120.00 for one night for a queen bed room, and that was with a CAA discount, the room is generally $130. The whole experience was not worth the price at all. WOULD NOT RECOMMEND!