We stayed Friday April 8th then again on Wednesday the 13th. What a beautiful place!! Rooms are…read moreclean and the pool was great fun!! Thank God for that hot tub!! After hours of driving it was a life saver. Wonderful breakfast to start the day. Good job Best Western Plus in Edmundston!!! We will be back! (pool is a little on the cool side but you get used to it pretty fast).

TOO NOISY Booked a…read moreroom in advance for a layover sleep on our way from Ottawa to Nova Scotia. If you're in need of a good nights rest I suggest you request a top floor room as the floors are not carpeted and there is absolutely no sound barrier. After an hour of listening to what seamed like a football game going on in the room upstairs, I tried calling the front desk and realized they had a phone but no outlet to plug it into so I went down. One of the ladies at the front desk went up to talk to them but it went on for another 90 minutes. My husband went down to see if they could change our room and was told it wasn't possible and that they couldn't say anything to them until after 11 pm so I went up myself. The man in the room was very apologetic, he didn't realize it was that noisy and the banging abruptly stopped. It was quite evident that nobody at the front desk bothered to do a courtesy knock on their door. The continental breakfast left a lot to be desired, eggs were watery and tasteless and the bacon almost seemed deep fried. I was confused with the tip jar on the counter, I served myself, got my own coffee and cleaned my own table off. Gratuity is for service and there wasn't much of that here. I am quite aware that it is a hotel and there will be noise, doors slamming, the odd kid screaming, etc. but we paid 300 dollars for a good nights sleep and I expected better.

Hidden treasure! Upscale food with attentive outgoing staff! From the seafood chowder and spinach…read moreartichoke dip (best I've ever had) to the main courses of baked haddock, pan seared scallops and even surf and turf - EVERYONE left with a happy belly!! Bar tender/hostess/ waitress and chef were so friendly and attentive to individual likes and dislikes and made everyone feel welcome! Hope they stay around in this northern tundra!!!

Peggy greets you with a smile at the front desk and answers any questions you may have. Absolutely…read morecharming as ever! The rooms are clean, the beds are very, very comfortable! The staff even double checks to make sure everything is in good order. Little touches like extra pillows and warm duvets makes it cozy and comfortable for the entire stay. The complimentary breakfast has the best made to order ploys. Which are gluten friendly and can be nut free as well, for those with any allergies. They offer raspberry, blueberry, and apple this time around and they never disappoint! The maple syrup is local and the yogurt is from across the river in Canada. Everything is super fresh and always delicious! Highly recommend staying here any time of year, but especially great in the winter time as you can bring your snow mobile and park right out front and drive down Main Street to the trails after a hearty breakfast! Don't forget they also have a full bar and restaurant as well from 4-9 in the evening. The smoked Old Fashioned is amazing and made generously with a proper Luxardo cherry & dehydrated orange peel. They also have season drink specials that were equally tempting. For dinner, the scallops fettuccini with broccolini were perfection and not gritty. Service here is always warm and friendly, as well as quick and efficient! The ambiance is a lovely little upscale pub. Everyone here is delighted that you came and remembers you even if it was last year. This is why we come back year after year and will be back again!

My goodness. I did not see anything wrong with this place!…read more It is a modern hotel, with modern rooms, and modern furniture. The good: Staff at reception is friendly. Place is very clean. Pool looks great (we did not go as it was busy and did not want to intrude). Breakfast was continental with hot eggs, sausages, ham, and potato flat things (name escapes me at the moment), and has two waffle makers. Second floor pass through to the restaurant/casino (bring your hotel room key because you will not get back in if you do not have it). Awesome coffee machine at the exit. Room design is great. Two types of blinds. Beds comfy. Pillows soft. Toilet, and shower/get ready area, separate in the room. The bad: Carpet design is not great. Staff at breakfast was a little rude though. Only two carriages for luggage. This is a " pit stop " hotel for longer travellers. But it is a nice one. Restaurant is good and casino, although small, is nice also. Worth the stop.

Paid $278 with tax. It costs a little more for a room on the first floor, which we picked so we…read morecould park in front of the patio doors to unload the car. When we entered the room there was a musty/chemical smell. Carpet floor felt damp. Shower tiles had a grimy red color in the grout on the wall and in some areas where the wall connected with the tub. There were water stains on the bathroom silver hardware, ie towel rack. This made me question the cleanliness of the room:( Breakfast was well stocked and there was a good variety of food. The lady was super nice. After breakfast we went to the service desk to buy a couple waters and there was no one at the desk. After waiting a couple minutes we returned the water to the cooler and left without buying anything. The room was not worth the high inflated cost of the room:( Expected more for $278:( Do not recommend.

Horrible breakfast, bad coffee, slow service, run out food, no brown bread, some seats are…read moredangerously wobbly,etc... not a good experience.

After staying at another property in Edmunston, we were looking forward towards the end of our trip…read moreand hoping to find this hotel to be better than the earlier one in Edmunston. The property itself is a stone throw away from the highway. There is nothing around it - nothing. You have to drive at least 15 minutes to some decent restaurants. The building from outside looks amazing. If that was the indication we were pleased already. We were checked in quickly and we walked up the stairs and saw some neat things as soon as we reached up the floor. The room was really good. The bed really comfortable, the pillows good, the room clean, the TV perfectly placed and good size. The view of the room overlooking the highway was OK. The bathroom neat and good as well. The beeline the day was eggs, bacon, cereal and all other normal things. Nothing exciting but included in the price. Busy and chaotic at the breakfast area which made it more worst than it should. But for the rooms - amazing.

Stayed here 08/07/15 and we will never ever stay here again!…read more Looks great from the outside, but then you walk inside. Suddenly it's like you've walked into a museum of grandma's house. The decor is extremely dated and there is no theme, they have a collection of old t.v.'s, baby carriages, rocking horse and even a few suites of armour. The creepiest part of this collection was found when my boyfriend and I were looking for a vending machine, we turned a corner to find creepy baby dolls just hanging out in a high chair and stroller. The carpets were stained everywhere. I found a large old coffee stain ( i hope it was coffee) on our bed sheet. There were black specks in the toilet water every time you flushed, and white specks in the ice from the ice machine. It took forever to get water pressure and heat in the shower. The clock radio didn't have a volume nob. They offer a continental breakfast, but they don't have a dinning room, instead they set up folding chairs and tables in the small lobby, and not enough of them for the amount of guests they can accommodate. Then there is no room between the tables and the area where the food is, and they had the plates/ cutlery set up mid way through the food line, so you had to fight through people in line to get your place and then go back to the start of the line to actually get food. We went to the drink vending machine and selected a powerade, it came out, and we selected another powerade but instead a gatorade came out. As is common is most hotels there were two servings of coffee and tea in our room however they only gave us one single packet of creamer. There was no fridge. The walls are extremely thin and you can hear every door open, not to mention an odd continuous buzzing from the hall while we tried to sleep. There "exercise room" has only 2 machines, and their laundry room is a closet with no door, a table and one washing machine. I have stayed an many Days Inns around Canada and this was the worse one by far. We paid $120.00 for one night for a queen bed room, and that was with a CAA discount, the room is generally $130. The whole experience was not worth the price at all. WOULD NOT RECOMMEND!

What a wonderful find this little Inn was! It came recommended by a client of mine from the area!…read moreWe booked the superior room on a short visit on our way to Quebec! Upon arrival, we were greeted by the owner who welcomed us and showed us up to our room. This suite was very spacious and quite reasonable given the nature of the room. We were offered cocktails in the lounge and showed around. They have a lovely library with a selection of french and english books with a computer for guests to use if required. Self serve coffee is available in the dining room at any time. For breakfast we were served wonderful french toast with fresh fruit. We had a bit of time to kill so I took advantage of the front porch to make a few calls and enjoy a coffee. There is also a quaint boutique on the lower level of the inn where some great clothing and gifts can be foudn. This is a great spot and offers a whole new level of accommodations in Edmundston. Wether you're here on business or for a vacation, I highly recommend staying here.

Very helpful and accommodating and very pet friendly always good attitude when I stay thereread more

Let me start off by saying that this is the only hotel in the area. The customer service was great!…read moreEveryone is friendly and knowledgeable about the town and the restaurants. The hotel is OLD. The shower was not cleaned as there were empty shampoo bottles in the shower and hair in the drain. There was one nightstand and an office chair was what we used for the other one. We have sleep apnea so we need the stands. With the shower not being clean we were nervous to sleep under the covers so we slept on top of the bed with extra blankets we asked for at the front desk. If you are out after midnight you have to open the front door of the hotel with a key they provide you ( real keys, no key cards). They have a continental breakfast in the morning. No coffee through the night. Don't expect much if you stay here.

Just waited 30 minutes to checked into a room that should have ready 90 minutes prior to our…read morearrival. Shitty service so far at a Bonvoy hotel. Stay tuned.....would post "zero" if available. Our dog is a pleasure to travel with well trained and seldom barks except when greeting another canine. The dog across the hall has been barking for the past two hours. A dog left alone?? Just turned on the 55" flat screen TV, apparently a genuine 4K signal is not important to a customer paying nearly $500CDN for a room. Of course streaming is out the question since the TV is not connected to the Internet. Looking forward to Bonvoy satisfaction survey

Stayed here two nights while in Edmunston for business. It's nice and also somewhat of a shocking…read moresurprise to see a Four points here as I'm a huge fan of the Starwood brand and wish there were more in Maritime Canada! You enter in here to a tastefully decorated lobby with a little convenience store with small amount of items to the fit of the check in desk. There is also some comfortable seats in the lobby area and an open view to Frank's restaurant. The room I had reserved was a nice one bedroom Queen with small living room. The room comes with a fridge and is quite relaxing and homely feeling. An automatic thermostat is handy to set the room temperature. Although the first night as left the HVAC unit on it was a bit loud during the night. So on night two I shut it off and slept better. A nice large easy to use LCD TV adorned the wall which was great. Overall I was impressed with this place. A very good restaurant on site was a bonus as I was tired after a long day. Free wifi although a bit slow in peak hours was a bonus! Only Negative was the soap and shampoo products for Four Points. It seriously smells unappealing. 10 years ago Four Points had a lemon scented one that was much better. At many hotels I want to bring the shampoo home. Here I barely want to use it and think of bringing some from home it smells so putrid! If Starwood corporate is reading this it smells like something they would provide you on ration in a State penitentiary prison. Please change.

This review is for the Travelodge in Grand Falls New Brunswick…read more I truly regret making the decision in reserving a room there. The motel was pretty much vacant while other nearby motels and Inns were near full capacity. which is a clear signal to stay away from here. In the middle of the night I was terrifyingly awakened by the loud slamming screen door that felt as if someone was trying to get into my motel room and with no motel staff overnight it left me feeling incredibly vulnerable and unsafe. There are other off-putting issues with this motel but I won't get into all that right now. Don't make the same mistake I did trying to save just a few dollars opting out of much nicer Inns and motels nearby. You deserve better so I hope you'll take my advice and never go near to this place, because after my experience I will never go back. This is not a place you want to take your family to or be alone in either.

For the $300.00+ for 1 night that I paid, this place is a DUMP. When I booked the room, I thought i…read morewas speaking directly to the hotel. Turns out I was talking to someone in India. The charge was put on my credit card right away. I had asked for a room that had a drive up door as my husband and I don't walk very well. That did not happen and when I asked at the desk, when I checked in, if I could change the room for our trip back, I was told no. There is only a window unit air conditioner which is covered by the drapes so the room is very hot. Not all the outlets work, which poses a problem as electronics have to be charged and both of us use CPAP machines. The only good thing is I have somewhere to put my head after a 12 hour drive. The pillows are so bad that 4 folded in half make for a comfortable place to put your head. If you have a bad back, this is not the hotel for you. The staff that were on when we checked were not helpful at all. NEVER AGAIN