The only good thing I can say about this place, is they refunded me my whole weekend. My husband went to the hotel before me, checked in and then left (didn't look at the room). He was on his motorcycle and had an event to get to and I was shortly behind him in the car with our luggage. I was so angry when I walked into this hotel room and smelled nothing but a musty moldy smell. The room was hot so I thought, maybe cutting the A/C on would help after a little while. No. It didn't. After such a long drive, I go to use the restroom and literally squatted over the seat like it was a public restroom because of how disgusting this bathroom was. The more I look around, this room reminds me of one of those that you usually only reserve per hour, if you know what I mean. I immediately started taking pictures. I'm not a confrontational person so I initially call my husband, on the verge of tears, because there was absolutely no way I could sleep in this room. There were burn holes on my bed. Mosquitoes and gnats on the ceiling and walls. My door barely latched shut and looked as if it had been kicked in numerous times. The photo with the fly on the rusty refrigerator was my room. The other room had the microwave and coffee pot in the bathroom by the sink on the counter. I didn't even want to sit my clothes on the chair because it looked like it had blood stains. The office chair they have on their desk had all of the leather peeled off of it. My husband has me come meet him at the event and show him the pictures. The pictures Ive attached are of two different rooms. We had another group with us that we reserved a room for as well. Who also just checked in and left with my husband. When I showed him these, he's just as disgusted. I was able to find another hotel across the street with great reviews and accommodations and booked with them. We leave our event and go back to the hotel to get our stuff and I turn in our key. She tells me she knows she can refund Saturday night (the next night) but doesn't know about tonight (Friday night) because we were checked in for more than 30 minutes. At that point I told her I understand but that's also why I'm turning in the key so that they don't think I'm staying the night there and that I will follow up with corporate in the morning with the photos, etc. She tells me to come in the morning when the manager is there to talk to them. I come in the next morning (different clerk at this point) and she says the manager is not in but she will give them a call because of the whole not being able to refund me for Friday night. We, at that point just leave. She calls about 5 minutes after we left to say the owner said he has refunded us both nights. Don't get me wrong, they were nice people working there but their pictures online are an absolute lie and misinterpretation of what their establishment actually looks like. I wouldn't recommend this hotel to even a roach. Shoot, they probably wouldn't stay there either. We didn't stay long enough to figure out where their "complimentary breakfast" was. I'm also still waiting on my refund. They said it takes 3-5 business days. So we'll see. So glad Country Inn & Suites (Angelique) was able to help save us that weekend. read more

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Quality in, where's the quality? The floors,chair, and shower were filthy. Not to mention the hot water coming from the water faucet was not regulated. So be careful if you have little ones. read more

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The owners should be ashamed of their complete lack of concern for the physical upkeep of the property. I am amazed that the franchise has allowed them to continue to operate under the Choice brand. This horrible property is NOT a true indicator of the Choice Hotels brand quality. The positive - Jamie at the front desk was likeable and informative. She recommended the attached mexican restaurant and we found it reasonably priced and good. Our room was clean. The negative - EVERYTHING else! The room seemed dingy with scuff marks on the entrance door and stains on the easy chair and desk chair with a slight smell of mustyness. ALL the lamps were rusty and all the shades were broken and stained. I did go back to the desk, but it seems all the rooms have similar deficiencies. This room had no ironing board or dry cleaning bags. In addition, the exhaust fan did not work in the bathroom. The topper was the major leak into our bathroom at 4:30AM with the ceiling falling in. The front desk did give us another room to shower. There are no phones in the rooms, so we had to get dressed to go to the front desk....I think a major security issue not having phones. I changed this from 1 star to 2 stars because the GM did the right thing and refunded our money. read more

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Stayed there for almost a month, poor customer service!I would never stay there again. When it was time to check out they made up a lie to not give us our deposit back. Police was there almost every night, they have bugs really bad and the room didn't look very clean cause when we checked in their was condoms under the bed. Definitely don't recommend this place. They are all about drama. read more

I had first room that telephone sid not work, nasty carpet and bathtub. I entered room a ND looked around there was toilet paper in commode so I flushed toilet then I used toilet and flushed it started to overrun I hD to go to office cause phone in room wad not working. I was than giving another room it was a little better but not by much no telephone in room. When I flushed commode water up running eve after it filled up. Then they put someone in the next room and I could smell weed being used. I would not recommend any to stay here not worth money or the problems read more

It was so bad, we left. I should have known when the manager asked if I wanted to see the room before I checked in. I was the 3 rd person that day to leave. read more

Stayed here this past week because my parents/myself relocated and were waiting to close on a new home... While this location is outdated, has spotty Wi-Fi, and no longer offers a full hot breakfast (they have a sad looking breakfast area and says still due to covid), the staff make up for it by being so friendly, caring, and accommodating. All 3 women at the desk were super helpful, especially the manager who helped us with pricing on our 2 rooms. The housekeeping crew were so nice and I spoke w them several times during our stay. Another perk is they're dog friendly and have a lot of space to walk your pup...I've stayed at a plethora of choice hotels and I always find ones that are dog friendly are usually a little more "worn in" (not all but a good amount)...I will say the rooms must be well insulated because I really couldn't hear neighbors or cars in lot (we stayed all the way around back so there was less going on too, but at times it was busy and I still really couldn't hear any outside disruptions). They also have good hot water and water pressure, so that's always a plus. For the price I paid, how myself and my parents were treated, how our dogs were treated, I think this location is good. My star rating is 1 for the front desk, 1 for housekeeping, 1 for the space my dogs had access to, and 1 for room size/price/quietness read more

It wasn't that it wasn't cleaned it smelled of mildew They need to remove the rugs from underneath the sink .TUB TOILET BATHROOM WAS CLEANED Wash cloths ,towels were cleaned and hung nice Just get rid of the rug.stayed in room 238 read more

Worst hotel ever seen. Nasty!! Online images nothing like it. Bathroom floor filthy, cigarette burn comforter, torn carpet, toilet paper/Kleenex holder falling out, lamps/mirrors rusted. Front desk girl extremely rude, talked over us, raised her voice, told us we were liars when she disagreed with what we said, threatened to call law, raised her voice to get off her property when we tried to tell her how bad the room was & we wanted a refund. Told us we could get a refund for the second day but would not give us a printed confirmation of cancellation. Told us we were there 2 hours so couldn't have refund. It took us 1.5 hours alone to talk to her & Booking.com, then waited in lobby to talk to her. Should be shut down & she should not be allowed to work with the public. read more

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I wish I had read the reviews before getting a room here but it was 1:00am, we were tired from a 9 hour drive, and the 3 hotels we tried first had no vacancies. You could see where they tried to update the place, but overall it was gross. We wouldn't use the shower. Halls and rooms reeked of stale smoke. Finish on most of the doors was peeling. Man at the desk was nice and helpful enough but WAY underdressed for his job. At first I thought he was another guest. Stay away. read more

This is the nastiest place anyone could stay in. Be aware each time there is a couple negative reviews, someone always chimes in with a positive one. Cannot begin to tell you anything good about this place. Management was just as bad when I went down to complain and wanting a refund, they would only refund 2 of the 3 days I paid for because they said they would have to call in a housekeeper to clean the room. REALLY? I'm speaking with their corporate office and providing photos to them. read more

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I'm only giving this place one star bc I have to. The room was nasty. The carpet felt dirty and wet. The door to the room didn't shut all the way so you could actually see light coming in. The room.looked like a hotel where a guy would take his hooker for the night then leave. Never ever will I go here again. I was supposed to stay a wk and ended up staying one night.... checked out and went to the Hampton! read more

FILTHY. As soon as I walked into my room, I was skeptical. All metal in the room was rusted, the dresser doors didn't even shut all the way, stains everywhere, and it was super outdated and run-down. The switch on the bedside lamp was literally broken off. I placed my bags on wooden surfaces only because I was immediately worried about creepy crawlies. The room smells like cigarette smoke and weed. Everything in the room felt damp- the comforter and towels were still damp (assuming they hadn't been dried all the way) and had cigarette burns on them. The towels were disgusting- they had brown and black stains on them. I should have just walked out right then and there, but I decided to go next door for dinner to think things through. Upon my return, I got into bed and was on my laptop when a BEDBUG literally crawled on me. That was the last straw. I packed up my things, took photos for proof, and went down to the front desk. The front desk lady acted so surprised... I asked for a refund (I had been there less than 3 hours) and she said her manager would call me in the morning. The manager never called (its been 4 days). I keep calling the front desk myself, but the manager is never there at the property. You'd think management would be more prompt after such a terrible experience. There aren't many options in Dunn, but DO NOT STAY HERE! read more

Quality Inn - Hotels Near Me - Dunn, North Carolina

Visiting here is a cinematic experience. You really feel as though you may run into a broke teen runaway or drug addled mafioso. I applaud them for the attention to detail. They artfully recreated all the trappings of a filthy hovel such as the choking smoke smell caught in the walls, strange stains on the floor, and a single dead cockroach in the bathroom for a splash of color. It reminded me of fond memories watching Dateline with my parents, seeing prostitutes sprawled on cheap carpet. If you would enjoy such an immersive look into the life of societies underbelly then I can't recommend this inn enough. Just keep in mind there will be some stickiness to the sheets but this only deepens the experience the same way having rusted shrapnel instead of a shower handle does. All this being said, if you're in the market for a hotel you won't feel tainted for sleeping in I'd suggest looking elsewhere. read more

This place is not to to the stander of quality inn. It is clean but need a facelift The receptionist was very friendly. But I was very disappointed with my reservation. read more

total dump! They take a pet fee but never use it to shampoo the carpets. When white socks turn instantly black you know the carpet hasn't been done in a long time. We usually stay at simply divine bed and breakfast but they had no rooms that night. For a little more money the B & B is beautiful, eat off the floor and I think no pet fee. read more

We stayed here for one night on our road trip home from vacation. The room smelled like smoke and the place was kind of rundown in a way you'd except a motel to be, but the staff was super nice and the rate for one night was very inexpensive. We booked through Hotels.com and the room was exactly what we reserved. We woke up in the middle of the night because the room was so hot, we had to turn the air under the window. I don't know if I'd stay here again because the outside noise was a little much on the first floor and the smoke smell was pervasive, but if you're on a budget and need some place in a pinch this is a good place to stop. read more

Great place. The rooms are a good size. The best part is the smell, it has a good smell not like some other places you go where it smells like mold. My room had a nice tv Very clean Two beds Big bathroom And FREE breakfast!! The breakfast was great they had lots to choose from and a waffle maker. The staff was great as well, very helpful. read more

Quality Inn - Hotels Near Me - Dunn, North Carolina

The staff was very distracted when checking in. Room was dirty and old. Occupants a few doors down were smoking but not cigarettes. Hotel definitely needs updating. Perhaps if hotel was more up to date they could attract more travelers. Would not recommend to stay. read more

My family stayed here during Hurricane Florence and the staff was extremely helpful. Amanda McBride excels at her job, best customer service in a long time. I can't thank her enough for her compassion in such a difficult time. We appreciate it more than you know. read more

If I could give this hotel ​minus stars. Quality Inn Dunn NC I would. It was disgusting​. The ceiling was totally​ black with mold, not just a spot the whole ceiling, they said it wasn't mold but it was, Said it was going to be painted. What to cover up the mold??? The bathroom grout​ in the​ ​ shower was black, hole in Bathroom​ ceiling was​ filled with toilet paper. The shower​ curtain was all stained and very old. Room smelled like smoke even tho it was a non-smoking​ room. carpet old and dirty​. When we pulled covers down the sheets were stained. Complained to the ​office, they said they had no other non-smoking​ rooms. They did change the sheets. There was a shady looking group of men and women that stayed right outside our room all evening til after midnight smoking, drinking beer and loud talking. We were very nervous​ about going out with the dog about 11pm We would have left but with​ the recent​ hurricane, we were unable to get another reservation. We will never stay at a Quality Inn again, even if we have to drive all night. Stayed there Oct 4,2018 Terrible. Will tell everyone I know not to use them . the only one that had a good nights sleep was our dog because she had her own bed read more

Kind of gross. Room smelled musty and everything was damp. Chair was stained. Lamp base was rusty, lamp shade cracked. But- the fridge was cold and the room was equipped with microwave, coffeemaker, iron & ironing board, good lighting. You get what you pay for. read more

The check in the lady was nice and she help a lot but the hotel room was smelling nasty like mold and I went to the lady in the front and we tell her that the room was smelling like mold and she gave us another room This hotel was so nasty it has sticky and urine in the pillow the blanket was itchy I couldn't sleep at all the worst hotel ever the rugs was nasty it was a bed bug in the rugs my son was feeling very itchy and he has red bumps in his arm, the bathroom it has mold all over the side and where you put water at it has mold too never take a shower here or rent a room here the worst hotel. Don't rent this hotel for a room please don't read more

Paid good money only to have a refrigerator tractor trailer outside my room all night running. The front desk did absolutely nothing about it. A call to corporate will be made on Monday. Don't waste your time or money here. read more

Gross! There were big bugs in the tub and smaller bugs on the walls. The drains were clogged drains. And I don't want to think about how all those stains got on the walls and ceiling! You definitely shouldn't stay if you have children or pets as there is an empty "pool" in the back that doesn't have safety fencing around it but does have a rotting tree in it. I recommend sleeping in your car by the side of the road. read more

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For a clean inexpensive overnight stay this is a great stay. It is an older hotel but clean and comfortable.

This place is absolutely disgusting. There were spider webs in the room, microwave looked like it hadn't been been cleaned in months. When I removed the sheets from the bed to dust it off there were yellow stains on the bed sheets. The carpet was also gross. We ended booking at the Fairfield inn on the following exit. Which ended up being 20x better. read more

Stayed in this dump July 18, 2018. Room carpet was filthy, bathroom filthy and smelly. Looked like they haven't used winded on th mirrors this year. Door would barely lock. Halfway decent breakfast. Makes me want to pass up all Quality Inns in the future read more

Cockroaches on the bread so I didn't have breakfast. Stay was in October 2015. Cleaning in the carpets leaves something to be desired. The people working at the desk were the best! The hotel needs work. But to tell the worker in the kitchen twice that there is a roach on the bread and have her just continue to look at her cell phone is unacceptable. I'll never stay there again. read more

Stay far from this hotel. I stayed at this Quality Inn on May 5th, and the only good thing was the night clerk, who was very nice and made me feel welcomed. When I got to my room which was on the first floor, I was totally appalled. We had to Queen sized beds and thankfully there were 2 because the one was disgusting, it looked like someone had rolled on the sheets and covered it with the comforter. The vent in the bathroom was loaded with so much dirt it was awful. Over the sink there was so much scum on the trim that I felt like I needed to rewash because my hand bumped in it. The switch to turn on the lights next to the entry door had so much dirt around it and above it, I used a towel to turn it on and off. I took pictures of the problems and plan on turning them in. Very Very disappointing. I did turn in the problems the next morning at check out and when I went in no one was at the front desk. When I said hello, a very rude woman (apparently the managers wife or relative) yelled I'm coming like I had bothered her while she was eating. I told her how disgusting the place was and she never offered any solutions or comments to me. With all my travels, this place was the biggest let down I had ever experienced. Shame on them. read more