Basing my 4-stars on expectations. Going in knowing this isn't the Ritz Carlton, I expect a good…read morestay in a clean room. This Hampton Inn consistently delivers and exceeds on some areas. Enough so that it's my main hotel wherever I visit Kingsport. Location - 5 out of 5 - beautiful views of the mountains but also easy access to the highways. There are restaurants and fast food nearby if needed. The building - 4 out of 5 - well maintained and clean. The rooms have reasonable wear but were in good condition. Comfort - 3 out of 5 - about what you would expect from a hotel bed and pillows. The room I stayed in this time (415) was rather large which was nice. Room amenities - 4 out of 5 - basic amenities such as microwave, fridge, coffee, and basic toiletries. What I really liked was the number of outlets. A total of about 10 in the room and 2 on each side of the bed. Also had basic USB in at least 3 of them (no USB-C). Though I didn't use either, they do have a pool and gym. Service - 3 out of 5 - everyone that I came into contact with was friendly, but then again I didn't come into contact with many people. Food - 3 out of 5 - basic breakfast food, nothing flashy. Always have hot options as well as cereal, yogurt, fruit. They switch up the hot options for those staying longer than a night. If visiting Kingsport, I highly recommend staying at this hotel.

Okay for starters: SHAME ON ME. We got in so late at night that I took ZERO photos of our room or…read moreof the hotel and for that I'm sorry! The one photo I got? Cereal. ‍ Okay, now for the review -- *the first thing we experienced was the front desk staff member. He was the epitome of friendly, accommodating, and welcoming - and precisely who I would want as the face/hands and feet of the company. Super nice guy! Grateful for his help in getting us a room in the dead of night on a busy time. Also the morning staff?! SO FRIENDLY! My kids said "give this place 100 stars" *the room -- we stayed in a king studio suite and there was plenty of room to spread out with a king bed and a pull-out couch bed (kids were so happy with the soft mattress). The room and bathroom were clean and everything in the room worked! *the breakfast spread -- plenty of options! My favorites? The omlette was delicious and the waffle station was great! Our coffee was fantastic as well. All in all? Wonderful stay! If you're in between Knoxville and Bristol in TN and need a room for the night, this location is such a little gem! **The pool is outdoor, FYI!

Staying one night before leaving town. So much for having room preferences in our profile as none…read moreof them were met. This is a newer hotel in Kingsport but seems a bit dowdy. At least it's mostly clean (found a chunk of hard plastic on the floor of our room). Front desk people are quiet and talk only when asked a question. One of the wall lights isn't working very well. Makes for a dark desk area.

Great spot right off the freeway. Nice room, good staff. Very clean. just spent one night but it…read morewas worth it.

Stayed here for a conference. The staff were wonderful. The facilities were amazing- a true…read moreresort. Their Cattails restaurant had some pretty great food. The AYCE seafood buffet really rocked! This is a place to order the steak. Nice thick cut. Our room was very nice. No complaints. I'd be happy to go back to this resort.

The service is absolutely terrible. No management on site. Restaurant service is unprofessional…read more Regular staff is clueless on how to provide good service to clients. I am very dissatisfied with Hilton.

Rooms are clean, loved the indoor pool! The beds were so comfortable and clean…read more Staff was very friendly. I will be back again.

Dont stay here.. This hotel ruined our trip. They were so bad that the battery in the remotes did…read morenot work and they told me to go buy some. The mamager at the desk was not a help at all. Wanted to charge me more money for a extra day then i paid for the other nights i stayed.. And said he was giving me a deal.. This was my family fist trip together and it was ruined.. You dont get the free breakfaat as they say on the ad. No ome told ua the pool was closed. WILL NEVER STAY HERE AGAIN.. STAY AT YOUR OWN RISK.. STAFF IS RUDE AND NOT HELPFUL AT ALL..

I stayed here impromptu while on my way from Charleston, WV to Maggie Valley, NC. Decided to stop…read morehere and finish the last 2 and a half hours the next day. I'm glad I did too because I loved it. Very comfortable room in a great location.i love that they had complimentary dinner (vegetable beef soup). They do it Monday- Thursday so that's nice. The pool looked good but I didn't try it out. I just wanted to get to sleep and continue on my trip the following day.

I will say the rooms are spacious and nice and the staff is amazing but as far as the hotel no my…read moreroom was infested, in stink bugs I had reserved a king size and received a queen size and also the pool heater was broke.. Like I said they did reimburse me some of my money very friendly and apologetic. It was a very dissatisfying stay the owners of this company need to do better.

I stayed here as a half way point on a road trip with my dog. The pet fee was only $25 which is not…read morebad. However, the room had noticeable pet damage from previous guests as well as an unpleasant odor. Additionally, the bathroom only had half a roll of toilet paper that was open, there was no backup roll. The pet station with dog clean up bags was over flowing and seemed to have not been emptied in a long time. I had a virtual appointment the morning of checkout (checkout is 11am and my appointment was 9am). I placed the do not disturb door hanger outside for my appointment and yet at 9:15 there was banging on my door from housekeeping. This is not acceptable considering I had the door placard on the handle and it was before I had checked out. About the front desk service, I called to make my reservation and was quoted one price (90/night) but charged another (99/night) when I checked in. My card was charged before I signed the receipt where the increased room amount was written in small print. It was also not explained to me what I was signing. It was suggested that it was related to the pet fee. While it was only $9, the lack of transparency of prices will cause me to hesitate using Wyndham again. Lastly, while trying to figure out the increased charge I asked for my receipt multiple times and was refused until I made a formal customer complaint. In the same breath, I repeatedly tried to add my rewards number to my booking which was also refused. Everything regarding the staff was shady and left a bad taste in my mouth.

SCAM ALERT...Raoul at the front desk greeted me for check-in. He was quite chatty and friendly…read more He made 2 unsolicited calls to my room. The next morning at check-out he was reluctant to give me a paper copy of my charges. I checked my credit card statement when I got home. He had charged me TWICE for the room, only changing the cents amount on the 2nd charge. BEWARE OF SMOOTH ACTING SCAMMERS HERE.

Heads up for anyone who is unfamiliar with the *AMERICOURT EXTENDED STAY HOTEL IN KINGSPORT*…read more do not go there! Simply pay the extra $15 a night and get a decent room someplace else... After I informed the management about the issues I was having.... they kicked me out. Kept my deposit and didn't even give a full refund. Claimed that I was being unreasonable.... ****Absolutely disgusting ****

They dbl charge me for a crappy room I was fine being charged one but not twice. I don't recommend…read morethis place and when I called Ashely was a very big B****!!!

My husband and I had made previous arrangements to stay there. He was having a GI procedure in…read moreKingsport early the next morning, and we live 45 minutes away. They were very suspicious. When she asked why we were staying there, I said we had been visiting my mother and we're on our way home. .it was a lie, but none of their business. They refused to let us stay there because 'we lived within 50 miles' of the hotels, and it is their policy. We were treated like scumbags. As soon as we left to try to find somewhere else to stay, my car engine smoked and blew up. Had we stayed there, that would have happened on our way to the Gastroentrology Associates for the procedure. We had to be towed back to our home. I have never been treated so bad and w such suspicion. I felt very bad.​

Our stay in this comfort inn was horrible. We checked in on a Wed to a clean room, our reservation…read morewas for three nights. The room was never cleaned at all in three days. We were out of towels, toilet paper, coffee, cups, soap, on day two. I went to the front desk and ask for room service for our second night, was told no problem, needless to say there was no room service on the second day. The trash cans were full the floors were dirty, no room items were useable at all. This continued for the third night.. These three nights were $400.00 for a single bed. We would have been more comfortable in our truck. The continental breakfast was un edible. I will never stay in this comfort Inn again under any circumstances. Do yourself a favor and stay clear of this hotel.

they suckk!!!! Our air went out and they said they couldn't do nothing about it! They are cheap as…read morehell ! the water doesn't even get hot! the bed was full of hair and grit when we made it! service is fucking terrible!

So I'm on my way home and decided to stop for the night instead of driving 6 more hours and getting…read morehome at 2am. Google maps said there is an Econo lodge up ahead and was $70 so I said okay. The clerk said the price was $89 but decided to give it to me for $85. She said that was not their price but the website price. She said she only had 1 rm left and it was a smoking room but I figured with the A/C on it would be okay for 1 night. The room was neat but on close inspection the covers had burn holes and stains but sheets appeared clean. The towels felt a bit damp and appeared dirty as if no soap or bleach was used yet and still they are not serving breakfast due to COVID. I also found a bug of some sort crawling on the bathroom shower curtain and public hairs here and there. The TV is quite small but there is a small fridge and tiny microwave. By the way, upon pulling up and entering my room there are people standing outside talking and smoking pot. I'm tired and still going to bed. The A/C is cranking and I am thankful for that.

Stayed here on two occasions due to having two business appointments on E. Stone Drive. The…read moreproperty itself is not bad at all. Located adjacent to Dollar General and residential space, its a little tucked away and off the road at an awkward angle in between E. Stone Drive and Lynn Garden. When you exit Stone, you have to make a sharp U-turn almost into the Dollar General parking lot to access Super 8. The room itself isn't bad. Its not new, yet not terribly old. You can tell that the furniture is slightly dated. I stayed on the second floor within the rear of the property, which allowed for greater privacy. There is plenty of parking, and the WiFi speed was good. Breakfast is pretty much coffee, juice, waffles, cereal and toast/cinnamon bun items. The rate was reasonable at $65. Given its location and the winter storms that shut down access into both Bristol and Johnson City, I considered the room rate to be good at the times of my stay. I greatly appreciated the customer service given by the employees, in addition to the GM, Mr. Jeff Pecor. He really looks out for the guests. While he has staff that completes regular housekeeping & night audit duties, it was welcoming to see him assist his staff members by shoveling snow while also engaging guests in a friendly manner. One very professional GM that I appreciate. Overall, I would rate this property a 3.5, yet Yelp won't let me do that. I hope that they could get a few more breakfast items rather than having the bare minimum continental breakfast standards. The rooms aren't bad, yet could be better. While there are other hotel/motel options further down the road (i.e, Red Roof Inn) as well as into Kingsport, this Super 8 is an okay option if you want to stay close to the main hospital area (1 mile away) as well as main shopping access that you would find on E. Stone.

Hands down one of the most rundown 'newly renovated' motels I've ever seen. I had to stay in a…read moresmoking room as ' it's the only clean one right now ' The 3 am Spanish music blasting outside my window was an interesting touch, as were the cockroaches. The one star is for the young lady who brought me clean towels- as the room had none when I got there - and a clean blanket that didn't reek of smoke and wasn't dirty and full of burn holes. Wyndham really needs to step it up and have some pride in their properties!