Idk why this had good ratings on Priceline, but NEVER COME HERE!! Omg where to start, we are traveling with 4 kids 10/3/2/7 months and 3 dogs but that is a walk in the park compared to this place. Room #204 MOLD AND RUST! As soon as you open the door you are met with a wet smell and upon further inspection there is mold on the couch, walls and also RUST from obvious water on the mattress. We arrived around 11:15pm and if the kids weren't cranky from lack of sleep we would have just left. Might get sick from breathing it in but took off ASAP when the sun came up. read more

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What an epic failure. The pics are nothing like the unkempt place you walk into. The website makes no mention that the pool is closed. We are sitting here wanting to check right back out and getting the run around. Plus they charge a security deposit for place thats in awful shape tobegin with. RUN DO NOT WALK AWAY FROM THIS ONE! I would give it NO STARS if that would be possible read more

Old, dated, amenities incorrect. Hotel is old and outdated. Advertisements showed pool(and some pics showed a hot tub). As of today 4.18.26 pool is closed "for maintenance" and there is no hot tub. The rooms ac/heat was very loud. Mattress was probably the cheapest replacement they could find with the smallest pillows you'll ever use on a bed. Love seat and box springs of bed looked to be from the 90's(not even an exaggerating) and both were so so dirty with stains. I will say, husband inspected for bed bugs etc and there were none. If u just need a place to sleep and aren't super particular it'll suit your needs. If you want an updated, clean, quiet, hotel with nice amenities then go somewhere else. read more

I have no idea what or where these people with the bad reviews are talking about. From the moment I walked in I was met with hospitality . Literally everything. From the clerk to the lobby , even the smell was welcoming. This place is clean and very curious. My room is lovely and I would not mind staying here for the rest of my stay in town . I have been to Drury inn and another less than memorable place and for what I payed I am definitely getting my money's worth and then some . read more

DO NOT STAY HERE!! BEWARE! Of I could give this sh*thole negative stars I would. The absolute WORST lodging experience in my life!!! Dirty, moldy, cigarette stank, unsanitary, poor employee attitudes, linens not washed, flooded room. Mark Jacobs the manager is not any type of a descent manager and is just as bad as the owner Mr. Patel. This place needs to burn to the ground and be completely rebuilt. This is a sorry excuse for lodging. read more

Quality Suites St. Joseph - This is someones retainer and Cheeto by the bed. Clearly the cleaning staff doesn't clean. - Hotels Near Me - Saint Joseph, Missouri

Outrageous ! Made a reservation on Dec 26, 2023 at approximately 13:30 hrs. Upon arrival at 15:30 so the less than remarkable lobby and were informed the Pool was closed and no discount or other concessions were offered. Told the less than engaged desk clerk we were canceling and going to the (very nice) Hampton across the road. Needless to say, they kept my money and advised they " held the room all night" Liars AND thieves read more

The room was nice clean. The hotel was easy to find and there were a lot of restaurants in the area. We were just passing through very nice staff and they gave supplied shower cap that I forgot to bring. Complementary breakfast was OK. read more

Oooooooh!!! Ooooh! I don't even know where to begin! I don't want to say anything REALLY bad about this place because the girl who was working the night we stayed here was one of the nicest people I met on my latest cross country road trip. She was actually a God send. Quality Suites, she was a Hispanic girl who worked evenings. I sadly didn't get her name. She is the best! She 100% deserves a raise and then some. Super accommodating and a very hard worker. She was there when we checked in at like 11pm-ish and when we left the next morning, there she was again lol. She said she left and came back. She was awesome and she was the break I needed from the trip, she was a breath of fresh air because who I was traveling with was kinda suffocating lol. That's all I'll say about that. Ok. Now on to the room. We walked in and it wreaked of cigarette smoke. I immediately went up front to ask if she gave us a smoking room and if that hotel was one that actually allowed smoking. She said it was a smoke-free hotel, but some guests smoke in their rooms. I used to smoke. For years! I get it. It was like 10 degrees out that night, no joke. HOWEVER, if I was still a smoker, out of respect for other guests and mostly out of respect for the hotel and their rules, ummm TAKE. IT. OUTSIDE! Smokers KNOW how to smoke super quick and get back inside when it's that cold. I also told her I didn't want them to charge us or something because the room smelled like ass. Seriously, it was gross. Amplified because I hate the smell of it. I've been smoke-free for almost 7 years. So I think I'm all bougie now and can talk shit like this hahahaa! In the closet lol. Ok so I wanted to put my clothes in there so they would smell like smoke when we left. On the floor there were tonssss of dead bugs. I'm usually very easy going when it comes to rooms, especially after 14hrs on the road. My buddy I was with, not so much. He won't sleep on any bed, won't even let any of him touch a bed. It's ridiculous. Ok so the bugs in the closet legit freaked me out. I immediately checked under the mattresses in the corners for bed bugs, because that's where they love to hang out. THANK GOD I didn't see anything. Ugh. I feel bad for saying all of this because of how nice the employee was. I can't tell you enough how amazing she was. In a way, she helped forget (somewhat) about how cringe the room was lol. I don't know who runs that place, but I suggest a serious deep clean! DEEEEP CLEAN! The price of the room was high and the quality of the room was low. I wish Yelp had an extra star rating for the employees vs the one they have for the overall experience because she would easily get five stars and the rest would get one. I put three because of her. I think if she reads this, she will understand and low key agree with this. Girl! You're amazing! You could work at any hotel! They'd be crazy not to hire an amazing person like yourself. Thank you for making our stay a little better. Thank you also for helping us out. If you see this, you'll know what I'm talking about lol. For the readers, I'm not saying what that is because I don't want to put her on blast for anything even tho it's really NOT that serious. Oh one last thing! This is gross and kinda funny. Room next to us, the smokers, also decided to make an amateur porn at 630am. Thank you for that. There's nothing better than waking up to a woman screaming "oh yeeeah! F**k me!" (Sorry lol) and a guy moaning and groaning. It truly was the icing on the cake for a trip that was already going horribly. Glad they were having fun tho while smoking gross cigarettes and MAYBE just MAYBE...making a baby! God bless us all everyone! Thanks for reading and again, thank you to this place for having one remarkable employee who deserves more than she's getting. If I could add emojis, I'd add the hand clapping one maaaaaybe...10x lol. Cheers!!! read more

Horrible service. I had booked through Priceline a room in anticipation for the snow storm, but I couldn't get in to town due to the snow. I had asked if the hotel could change my days around. I was told to call Priceline. Priceline called on my behalf to change but this hotel would not change the days nor refund my money. I know for a fact that they do not have much business there since I work nearby and the parking lot is nearly empty. Such horrible customer service. Don't come here because all they seem to want to do is take your money while other hotels are more accommodating. You've been warned. read more

Absolutely disgusting. Our bed had a literal poop stain on the sheets. The "new" sheets we got from the front desk also have bodily fluid stains. Overall gross. The front desk person even admitted that they had bad cleaning people. read more

Worse place I've ever been, traveling across country and the guy at the desk was really rude saying I couldn't park the truck at the hotel or cracker barrel or anywhere around there!! Says they accept pets with deposit but refuse to let me stay!! I've been driving for two days,it was dark and I was tired!! Don't ever go to this place read more

Unfortunately, most of the information in the other reviews is correct. After navigating the maze of potholes to get in the parking lot, yes the carpet was NASTY in the halls and our room, we walked in socks or shoes in the room. The outside door at the end of the building didn't lock (security issue), the hot water was minimal (not cold, but one notch above). We paid $194, with taxes, on a late Saturday night. This place is in serious need of a refurbishing. Over priced & NASTY. read more

This place should be condemned, the pictures are not what you get when you arrive, the carpets haven't been cleaned, vacuumed or even shampooed I'm guessing since the place opened, this is a Patel hotel so ya get zero sanitation and clean rooms are non existent, hotels in st joe are waaay overpriced and this hotel should be cheap, considering the "quality" you get... I had to wear flip flops to just walk around in the room cause I was scared of what would touch my feet since as I said it hasn't been vacuumed ever... ever..., surprised there was no bed bugs...., I also was lucky enough to be put next to the loudest neighbors who decided it was a great idea to smoke pot and drink lots and have loud music playing.... A peach of a hotel let me tell ya..... thumbs down x10000000 read more

Have stayed a few times at this hotel housekeepers were nice a few of the other staff could use customer courtesy seem to show favoritism towards employees holes in the staircase walls rooms were moldy and covered with caulk just outdated and unpleasant rooms but were clean nice made beds fully stocked with towels that's about all I can say for it read more

Ridiculous excuse for a "hotel" - yes, there are beds, and even a "pool" but this is not a hotel. This is more like a college dorm...workforce housing for travel contractors working in the area. The halls are filthy, there's no air conditioning in any common areas, the pool is more of a cesspool, and breakfast is a joke (expired yogurt in the fridge, and when it was pointed out to staff, the response was..."yeah, probably"). The rooms aren't filthy, but they certainly don't feel clean. There is an obvious mold problem in the bathrooms, the rooms don't meet clearance and fire code (outward swing bath doors that fully block exits). The fridge is a joke and is turned off when you arrive (making it impossible to actually use) and the microwave doesn't even accommodate a typical takeout container. Don't let the price lure you in. You get what you pay for! read more

Not sure why so much hate for this hotel but it sure makes some people sounds snobbish and unkind about "Contract workers." I travel quite a bit for my job but in a regular car or maybe someone would call me a contract worker. They/we/us stay here because it's a decent price. My room was spotlessly clean as was the bathroom, no musty smell. I had a super musty room when I stayed in KC and the room was over $200 a night. For the price, wth is anyone complaining about? Shower pressure is good and toilet doesn't seem as low as others places I've stayed. No smells in the room, carpet was clean, didn't use the fridge or microwave. Lots of outlets for your devices and one right next to the bed for my clap machine. There is a Cracker Barrel within walking distance, a mall across the street and a Panera and Dunkin Donuts about 5 minutes away. The desk clerk was neither friendly nor unfriendly, just disinterested and cold. You can hear the cars on the freeway but it's like the ocean to me. Safe parking for your vehicles, B+. read more

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I have absolutely no idea how this place is open. The employees at the front desk will lie to keep your deposit, they will also say that you booked your room for four people and show up with five. They will discriminate you if you wear a tshirt from the local dispensary and keep your deposit saying that you smoked cigarettes in your room. For everyones information I dont smoke cigarettes! The breakfast is cheap and will upset your stomach, the fan in the bathroom will run all night long and half the outlets in your room will not work. There is also no screen on the windows so its extremely unsafe for children. They also advertise that they have a pool but it is out of order and should not be included in their pricing. I couldnt tell if the floors had ever been vacuumed, and the shower curtain has mud spots on it. Definitely not worth the price i paid, let alone the $100 deposit i am getting ripped off after the front desk employees accusations. The "manager" will then refuse to answer the phone or return emails regarding the return of said deposit. Very disappointed with the people who run this place. They have plenty of time to flirt with one another and pass judgement on their customers. Think twice before spending your hard earned money on this typical saint Joseph hoodrat hotel. read more

2 day stay, bath curtain dirty. Towels dirty. On my last day saw ROACHES!! Don't come here.

Motel over all was fine, dirty floors and carpets in halls. Tub was clogged, couldn't see out the window due to the seal being broken and the moisture between the panes was frozen. Clothes dryer didn't work, both machines are as old as the hills, needs replaced. The real beef I had was with the staff. They were never at the front desk, who knows where they were. There must have been a kids event going on in town because kids were running around all three floors until 11-11:30 both nights, the staff said they couldn't do anything about it. They just seemed to be there for the check. It snowed before I got here, parking lot was horrible, looks like they hired the cheapest guy in town to clean the parking lot. I'm a diamond member, living in motels for 18 years, look at my post, I don't complain, until now, go somewhere else if you want stress free. read more

Noises as a college dorm. Halls filled with cigarette smoke mostly from staff. Phone system does not work and flashes at random. Good breakfast. read more

Well, I stayed here for a week for training. The breakfast was subpar, and the place seemed dirty. The heated pool isnt, and was cloudy looking. The extra blanket in the closet was just thrown and stuffed in there not folded. After day 3, I started to have severe sinus problems. I think there might be mold, or it might be because the rooms hadn't been swept. There is a small microwave and refrigerator in the rooms, however the fridge froze all my food I bought so I just left it. read more

YUCK THIS HOTEL WAS top on my list for disgusting everything dirty when asked to change the stinky dirty covers they told the maid not to worry about it the man with tattoos very rude talking bad about employees when told the covers were dirty thy said we didn't have to stay there and we could go somewhere else the breakfast was suppose to be until 9 but it was cleaned up and done by 830 the pool was suppose to be heated but the heater was broken this hotel is horrible stay away read more

This hotel was our last in a 8 day trip. It was by far the worst. The staff was rude, the entire hotel was filthy, including the room. It advertised "recently remodeled, and it looked as if a few things were new, but most was left unfinished. It had no vending or working ice machines. The breakfast was very poor. We had to leave and eat elsewhere. I never heard a Thank you from any employee after paying one of the highest rates in the entire trip. I would suggest you avoid this place! read more