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    Quality Window & Door

    4.5 (50 reviews)
    Open 9:00 am - 3:00 pm
    Updated 1 week ago

    Request a quote

    Response time

    20 minutes

    Response rate

    100%

    Services - Quality Window & Door

    Door framing

    Door removal

    Quality Window & Door Photos

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    Recommended Reviews - Quality Window & Door

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    Reviews With Photos

    Scott S.

    Quality Window did a fantastic job. They came and did a very easy assessment, we compared ideas and the estimate was done. They replaced 6 windows in our upstairs areas, fixed trim, rot and were able to do it efficiently. Most of the work was done in less than 4 hours. Blew my mind. It brought instant value to our house. Now we have a modern operation to open and clean both sides. We made plans so we can replace the rest after winter. Beyond impressed!

    Had my windows and front door replaced recently and the whole experience was excellent. The team was professional, punctual, and respectful of my home. Installation was quick, clean, and high-quality. The new windows look great and have already made a difference in insulation. The front door is solid, secure, and adds great curb appeal. Highly recommend!

    Paul and his crew just completed replacing our windows and slider door. We could not be more pleased with the entire process from start to finish. Excellent craftsmanship was displayed by all they really know their business. They even fixed two entry doors that I did not ask them to fix. Highly recommended.

    New front door and windows installed.
    Brendan S.

    We needed to replace most of the windows and the front door in our house. The windows were drafty, some were broken and they were in bad shape. Paul and the team at Quality Window and Door did a great job! They helped talk us through design elements, customizations and options. We used MassSave and Paul Jr helped us through the process. They were able to install a wider front door, something the other companies weren't willing to do. The installation process was fast, with all the windows being installed in one day, new door the next. The new windows look great, are brighter, keep out the draft and are much quieter than our old windows. Highly recommend Quality Window and Door!

    Tara M.

    Quality Window & Door replaced the windows and window frames for our porch and we are so absolutely pleased with the end result. Their pricing is reasonable and they provided prompt and responsive service. They went above and beyond. My husband and I whole heartedly recommend Quality Window & Door and we will definitely employ their services when we replace the remaining widows in our home. Thank you Paul and Pauly!

    Bill S.

    Paul provided very personalized service in picking out our front door and was patient with us. Some of the bigger window/door companies wanted 6 months or more lead time, and quoted about 50% more. Paul was able to get our door much sooner and as soon as our door came in Paul showed up to install it. Installation was started and completed before lunch and the door with hardware looks perfect! Also the custom work done around frame/door jamb and threshold made a very nice, finished appearance. I highly recommend working with Quality Window and Door.

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    1 month ago

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    1 year ago

    Glad I went with them! Everything worked out very well! Quality work and great customer service!

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    2 years ago

    They did a great job on our windows. Price was right, too. They cleaned up and washed all our windows. Sweet!

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    3 years ago

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    3 years ago

    Business owner information

    Photo of paul k.

    paul k.

    Thank you

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    7 years ago

    Does not return emails, calls, inquiries through site. I would suggest finding someone that wants the business.

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    5 years ago

    Not sure how this company is so well rated, they don't call you back despite multiple phone calls and messages.

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    Page 1 of 2

    Ask the Community - Quality Window & Door

    Review Highlights - Quality Window & Door

    Paul was super responsive and you can tell that both him and his team really care about the quality of their work.

    Mentioned in 29 reviews

    Read more highlights

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    Zen Windows Boston

    Zen Windows Boston

    4.5
    (23 reviews)

    We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

    Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

    Hingham Lumber

    Hingham Lumber

    3.7
    (33 reviews)
    $$

    I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

    We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

    Quality Window & Door - windowsinstallation - Updated July 2026

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