I hired this company in 2023 to install 8 cameras paid 5K To this day, only 2 even respond--and…read morethey're not programmed correctly. The installation was sloppy, unsafe, and full of violations. The owner, Ildar, refuses to take any responsibility, ignores all concerns, and has zero interest in fixing his mistakes. He make only promises he will be here Never happened. PTZ cameras failed several times from day one, he fixed it one time but after that he said he's not going to do it he wants more money. When I did my research I found it a lot of red flags with wire connection and wire installations was not done correctly. He tried to blame in me I did something. I even paid for a professional site survey from another company , which clearly outlined what needed to be corrected: 1. Add surge protectors on the NVR and the switch in the sauna. 2. Replace the PTZ camera with 2 fixed lens cameras (or at least upgrade to higher gauge wiring). 3. Re-run cables at least 1 ft away from power lines to prevent interference. 4. Add new cable for an additional camera. 5. Install backyard cameras in a proper criss-cross setup. 6. Update firmware to the latest version and reprogram all cameras. 7. Activate microphones and post required "Audio & Video Recording" notices. 8. Enable WDR and adjust motion sensitivities. 9. Rewire the PTZ camera inside the garage--current wiring is overtightened with staples, wrong gauge wire, and unstable connectors. 10. Entire wire needs to be removed and install correctly to avoid any interference and damages in future . All of these are basic corrections to remove hazards and bring the system up to standard. Ildar has refused to address any of it. Don't waste your time or money with this company. Before we start building the deck the camera did not work already he going to twist the stories in his favor .Please review entire record This owner is a liar. Learn from my mistakes. The work is unsafe, unprofessional, and the owner will lie and ignore you once he's been paid.

Don't trust this company. Don't stand behind their product. Won't honor their warranty. New…read morecameras want to charge for new cameras and service to come and tells you after they are arrive about the charge. Don't trust them.

I don't normally write reviews, but I was so impressed with the professionalism…read moreof the folks at this company. They answered all of our questions, scheduled to coincide with our needs, showed up when promised, and did a great job. The system is easy to operate and has been reliable. We're very happy. Thank you team Intruder Alert!

Terrible service. They Never answer the phone and never admit their mistakes when they do respond.read more

Shout out to Citidel Alarm company. They called me proactively today to let me know my alarm…read morestopped communicating with their local control center. They sent a tech out immediately who was able to fix at no charge. If you are looking for an alarm company they are the most budget friendly but have excellent response time and customer service. They are also a local company which I am glad to support.

I have had service with Citadel for over 27 years. The owner is dedicated in delivering quality…read moreservice.

Victor (Victor not Vector!) Security is a family-owned business that I've used for 20 years. The…read moreprice is good and the people are great! They are watching! And it's very nice to have a personal relationship with people you are entrusting with your life and safety. I recently moved to Delaware and am so disappointed there's no one like them here, just the giant companies that charge way too much and are only interested in upselling you. Thank you for everything over the years, Erica, Robyn, and crew.

Some 10 years ago, ADT my security company didn't care about there customers. I did some research…read moreand decided to try Victor Security. I was concerned because it was a very small family company. Since then I have been 100% satisfied. If there is a problem they are on top of it. For example this Thursday (Thanksgiving weekend), I reported a problem to the general number (a yellow light on the panel). I got a call back from the owner within the hour (a service you don't get often). I couldn't take the call and I decided to wait till Monday as it was not an emergency situation. Can you believe that the owner called me back? This is the kind of service you will get from Victor Security for a fraction of the price from the other companies.

we have been with them for greater than 20 years. They were scheduled to a fire inspection today…read morehowever the check for their service would be in tomorrow and the reschduled. Not only have we been a long term customer, but we have a service contract with them and are a professional office. Avoid them as all they obviously care about is money and not service - person I spoke to is Toni - who obviously doesn't know how to run a business

The incompetence of this company needs to be stated. At first Warnar arrived. Late and disheveled…read more It was clear he was intoxicated on drugs and/or alcohol. The smell coming off him was appalling. He did his sales pitch. I thought we could finally get him out of my home. But no. He made my family extremely uncomfortable. My wife did not appreciate the way he was looking at her. And I eventually got him to leave. He lingered as if he expected us to invite him to dinner. Needless to say I did not call back for installment. I didn't want this intoxicated man anywhere near my home ever again!!! Do your self a favor and call ANY company but BFM!! Unprofessional to say the least!

security is by far the best security company out there today using the leading technology and best…read moreproduct brands. All the techs do very nice work and John D is a pleasure to work.

From the start - meeting John D and the people that work for him, was great. John himself is a…read moregentleman, and great to work with. Always available and always solving any problem that arises. I can not say enough about him and his company, always professional, always nice and personable. Highly recommend John and Security Dynamics.

Very unprofessional. Work was subpar. Showed up late and they gave me a quote and guess what the…read moretechnician wired my 3 ways wrong forgot to finish some parts of the job. When I reached out to the office I was met with a rude women ant the got a call back from what I think was the owner Mike and boy oh boy can you say rude. I have contacted the better business bureau and reported them the the NJ electric bureau. I highly recommend you stay away and find a better contractor. If I could give less then a one star I would. $175 for an estimate which others don't charge at all. He wanted to charge me $900 for the work. I called in someone else and full job in an out on time $350. Crooks.

On time and fair pricing. They offer a after hours text message that works very well. I was able to…read moreexplain my situation, so the tech would be ready.

Recently reached out to Home Theater Solutions to reprogram my universal remote after changing…read morecable providers. They promptly came out to do the work. However, after just two days I was unable to turn on the TV. I made 3 failed attempts to contact them to figure out the problem. That was three weeks ago. I never heard back from them. Since them I reached out to a competitor for help. They were able to identify the problem and solve the issue over the phone. Finding dependable service provider is difficult.

Lee installed a Savant system in our new home in Bucks County. He came highly recommended from the…read moreprevious owner, and we are very happy to have used his services. He was always accessible, delivered everything on time and he was very honest about how to install the right system. I have worked with many that often try and sell you more than you need, and Lee is not that guy. Highly recommend.