Updated Review: The good: The staff is nice and facility is…read moreclean. The bad: I am updating my review after Nadia who is a staff member reached out to me today. She apologized about my experience and any miscommunication regarding the cancellation. I honestly feel like she should be the manager based on how she handled things, because the manager who I spoke with was extremely rude and unprofessional. Notes: If you sign up for a membership and have a busy schedule, make sure that you push the month back or put it on pause if you can't make your appointments. If you choose to cancel, please be aware that you have 60days from the date of your last PAYMENT to schedule an appointment. That is where the misunderstanding came in at for me. I did suggest that when customers cancel, that they could go over their last payment date with them to reiterate that they have 60 days from that date to make an appt.

Unfortunately, this was one of the worst massages I've ever experienced. It felt as though the…read moretherapist had little to no experience -- there was no flow, pressure consistency, or technique, and I left more tense than when I arrived. I wanted to ask her to just end it! I literally couldn't wait until it was over. I originally purchased a membership because of one specific therapist who was absolutely amazing, but I've since learned she is no longer there. If this experience is any indication of the current level of service, I will be ending my membership if my next visit is anything like this. Very disappointed, especially given how great my initial experience was.

Phil is an experienced therapist and has a remarkable talent for reassuring and educating his…read morepatients while firmly manipulating and massaging your body. I had a 75 minute session - my first time ever undergoing such treatment and I feel rejuvenated and refreshed - I am returning again soon.

From the owner: My philosophy at Strong Hands is to provide a relaxing and therapeutic experience tailored to you…read moreand your individual needs. No complicated bookings - just pick your time and we will come up with a comprehensive treatment plan together. We'll discuss your needs and goals before every session and tailor the modalities and techniques to you. If you know what you are looking for more specifically, I can help with that too.

From the moment you walk through the barn door, you are transported to a serene place. I had the…read moremost relaxing massage by Dave. I had been very stressed and tight. Before your massage, I had a short consultation where he asked important questions so he could know what works for me. I had the deep tissue with the fresh eyes add on. It was definitely worth it and I can't wait to go back!

Did not want to leave a negative review, but this was my second visit and unfortunately the…read moreexperience was disappointing again. My wife and I went last week to give it another try. The front desk staff is extremely friendly, the environment is very clean, and the therapists themselves are very kind. However, the massages for both of us were well below average, even though we specifically requested deep tissue. My massage started extremely light, and after asking for more pressure, it still never reached what I would even consider a Swedish level. When we finished, my wife came out saying she had the exact same experience again. For the price we paid, I am sorry it's just not worth it! Really wanted to like this place, but after two tries, the quality of the massage just hasn't matched the great service at the front.

Nora was soooo intentional and amazing! My neck pain has always been nearly unmanageable and today…read moreI actually felt relief. Will be back!!

I am 37 weeks pregnant and have been in so much discomfort lately…read more Hope did a WONDERFUL job making sure I was comfortable and applying just the right deep pressure to ease my body! Laying face down was heaven. Thank you so much

I'm not gonna tell you the name of my massage therapist, but I will say that I have enjoyed my…read moremonthly/bi-monthly visits to help work out some pain in my neck and lower back from an accident a few years back. My choice to subscribe to the membership to get the additional coupons for additional services was well worth the cost. I understand some may have issues with big box services like this one. However my first interaction was with One in Arizona Sedona to be specific and it opened my eyes to how necessary massages were for the type in line of work I'm in and this has been one of the best decisions I've ever made.

I was given a massage gift from my daughters for my birthday and received the most wonderful…read moremassage from Melissa. This was the most wonderful and quite frankly the BEST massage I have ever had. I have had many but none have compared to the work by Melissa. She was gentle but with enough pressure to help with areas I have been experiencing difficulties. She was not rushed, her techniques were that of a very well experienced and professional massage therapist. I would without a doubt refer Melissa to anyone. She was so wonderful and I cannot wait to schedule with her again really soon. This location was also very clean, inviting and the waiting areas were very relaxing and soothing. The ladies in the front of house were just as wonderful, friendly and sweet. This is an excellent location to schedule a massage.

I have been a member for several years now and I love Hand & Stone! The staff is very courteous,…read moreprofessional, and the place is always clean. Jessica and Theresa are the best and despite challenging schedules... worth the wait! The staff calls me to schedule a month ahead as soon as their schedule opens up! Best massages of my life!!!

this company is the absolute worst do not waste your money. i canceled my membership in june 2025…read morewith the livonia spa which closed down and they continued to withdraw money from my account for the next 4 months i have been waiting for them to return my money and it is now january 2026. i call every day and speak with the manager brianna who is clueless on how to resolve this because she is a new hire. she passed me on to her boss who asked if i want to use the credits for massages. i want no parts of this ridiculous business all i want is my money. i'm getting ready to blast them on every site that i can leave a review!!!

This branch has been nothing short of perfect for the several years I've been a member. I don't…read moreunderstand the negative reviews. The staff is never pushy, always flexible and understanding. The e site is immaculately clean and I've never had anything less than a 4 star massage, with most being 5 stars. As an individual trained in massage myself, I have never regretted recommending this place for quality massage and customer service.

They don't honor what you pay for!! You pay for 60 minutes you should get a 60 minute massage!!read more

The team there is the best . Solo room, quiet. Great energy. Classic. Reflexology . Sweet ladiesread more

Had the BEST massage I've ever had - prenatal or otherwise- by Linda. a gifted therapist, Linda…read morehelped ease my sciatic nerve pain and brought a sense of calm and peace though her massage. Her mastery of holistic and contemporary medicine shone though her practice. Highly, highly recommend.

I just had the most wonderful massage in a long time. Mia massaged in a way I can only describe as…read more"with love". Not too hard, not too fast (also not too light or slow), just very very nice.

I asked for focus on shoulders and she did exactly that. This is a real massage with great…read morepressure. Reasonably priced. Good atmosphere. Easy parking.

I am so lucky to have found this place through Spa Finder! I was able to get an appointment the…read moresame day (weekday). Summer gave an incredible massage, she was attentive and made sure to check the pressure along the way. The hot rocks added an additional comfort. The space is in an unassuming office building, rooms were clean, the massage bed was heated, the music calming. She paid attention to details from my call and had a happy birthday sign + treats when I walked in! I also liked that she is able to customize your service - from a group theme to any specific massage zones you prefer. It was so relaxing and the service is great. Will be back!

Summer is an outstanding massage therapist. Her spa has a clean, fresh and modern atmosphere while…read morebeing relaxing and peaceful. Combine that with her exceptional skill and you get a great massage therapy experience