Horrible customer service. Booked a bundle class for ACLS PALS AND BLS and the instructor didn't…read moreshow up to the class. Had to call the company and still waiting on my refund. GO TO SURE FIRE CPR

Tracy is the best BlS instructor ! She is so clear at explaining everything. The class was small so…read morethere was individualized attention to all our questions. I will be recommending to my friends and will come back and renew with her.

Awesome people doing awesome stuff! Most comfortable chairs I've donated in! Plus they have TVs and…read moremovies for people donating double platelets and plasma!

I've been donating platelets and plasma to the Red Cross for more than a year. I always go to the…read morecenter on Everett Road, which is generally a bit busy.There's a good size staff. They're all very capable and very nice. The donors are nice, too. Donating platelets -- and sometimes plasma too-- is a time consuming process. It takes 2-3 hours. Platelets are cell fragments needed to stop bleeding. Plasma is the liquid part of the blood. Together, they help people who are battling cancer. Having lost friends to cancer, I donate in order to help. My donations have been sent to hospitals across the country. I can track where they went through the Red Cross app. The Red Cross doesn't pay donors but they can offer $10 store coupons and fun merch. For instance, today was free beach towel day. They seem to be very popular. Regardless, I think most of the donors would give without coupons and freebies. Everyone has lost someone to cancer and it's touching to hear their stories about how they've been moved to donate.

I was stopped during the last donation without any excuse. People were staring and when my wife…read morecalled the red cross offices (we always donate together and she was accepted) and they told her that I had donated 6 times already this year. They don't accept donors to donate more than 6 times a year, but boy did i feel like a criminal, when I was told that could not donate. In addition, twice in the past the staff were not able to finish the donation due to inability to find a vain. Since then I warn the staff to get someone with experience and they comply. I don't think that the staff is very good, other than the supervisor. I guess that the capable ones work in better places. Also they lost my records from the past. I was a donor in the US Army but was stopped from donating due to mad cow disease, because I had served overseas for more than three years. S I started over. These idiots will not stop me from donating. It is bigger than them.

This is the best training I've received anywhere. Thank you Kim and Gail! I really appreciate all…read morethat you both do.

I will never go anywhere else for CPR recertification, Kim and Gale are THE BEST. I have done 3…read morerenewals with them since discovering them a while back.