The best spot for coffe in Cambridge. The excellent service and quality have always been consistent…read moreand they have never disappointed! I bring all of my friends and family who are visiting here, as they have some delicious coffee, friendly service, and a great location to chat or to work. They also have plenty of seasonal specials which are super delicious! Their fall s'mores drink is to die for at the moment. But of course, their regular menu items like the cappuccino and hot chocolate are consistently phenomenal!

I definitely recommend this unique place to enjoy the best lattes and food. The owner Monica is…read moresuch a warm, welcoming person which adds to the entire atmosphere and experience.

I was looking forward to coming here. In spite of Covid19 restrictions preventing me from a longer…read morestay-in experience. I used to work at a couple of the locations of Balzacs in Toronto, so I was anticipating a great cup of Coffee. Unfortunately, this location did not deliver on the quality I anticipated from Balzacs. And the response in attitude from what I picked up on of the Barista, was not impressive AT ALL. I purchased a mocha, its flavour was decent. I have nothing else to compare it to really because it was a First. I've tried mochas I've made at coffee shoppes I worked at in the past. I thought I'd give it a go. And it is not for me, at least not from Balzac's. The drink was incredibly foamy. Like 1/4 foam to 3/4 liquid. I dont know if that's the recipe at Balzacs for its mochas or if that's the industry standard for this particular drink. What I do know is I dont like paying over $6 for a light in weight, no latte art, too foamy for it's own good, 12oz mocha. I felt the weight as I went to sit down. I also ordered a Walnut and Pepper biscotti. These are absolutely amazing! I remember always eyeing them when I worked there. These biscotti are highly recommended. However are of a fair price. At 3 bucks a pop, they better be noteworthy. I sipped at the mocha. Took my biscotti and dipped it in to the thick foam, which was, as already established, A LOT! At this point, I called out to the barista who was more than 6 feet away (this is the min. Safe distance) , "is the mocha supposed to be this foamy?" Her response was, "yup". Okay, I wasn't in the arguing mood, had I been I might have told her that, "I dont believe steamed milk coffee drinks: lattes & mochas are meant to be so foamy". That "mochas are supposed to have latte art on them, that's fun, playful and creative". And that "in customer service the customer is ALWAYS right". Even when you don't feel they should be. Or even when you really don't want them to be. It's frustrating, I know; yet, that's customer service. Her tone was the thing that I am mostly complaining about though. I read it to be kinda on the snarky side. My perception, yes. It's like, by her responding with the "yup" she was not only dismissing my obviously unsatisfied with the drink question of, "is my drink supposed to be this foamy?" She was also making a statement of, "I am not going to remake it". Although I'll never know because hey, I didn't ask. Back when I worked there, the steamed milk frothed up beautifully in order for one to design latte art. No matter if it was soy or oat, or whatever. That did not happen in this case! Maybe my question or the way I said it, rubbed her the wrong way. Maybe me originally asking about what milk brand Balzacs uses (to know if it would aggravate my stomach), annoyed her. Maybe me switching to an alternative milk, pissed her off. Hey, I've been there. Maybe she was having a bad day. I dont know these things. And maybe I am being petty in writing this review. The possibilities are endless. The things this experience taught me: Request NO FOAM on all drinks that are made with steamed milk. People do have preferences and some prefer to have more foam. If I am unsatisfied with the drink ordered. Request a re-make at all times. After all I am paying for it. Reconsider spending over $6 on a first time drink experience. I will note one final thing: The reason I gave Balzacs in KW 3 stars instead of 2, is because that delivery person that came to drop off an order of whatever, while I was there, reminded me of a dear friend.

Balzac is a beautiful cafe with locally roasted beans. The ambience is both charming and rustic at…read morethe same time. The cafe is set up to accommodate social distancing. The menu items reduced significantly due to COVID. I ordered a genuine Japanese sencha green tea with soy for $2.75. Overall, the drink was average. It was nothing to write home about. Hopefully in the future there will be more options once things become normal again.

We actually were in the area visiting and planned to go to Starbucks across the street but when we…read moreparked, I noticed Pilot Coffee Roasters so we decided to stop there instead since it's not usually within reach for us. As we walked in, I noticed the open concept and minimal decor and fell in love with it! We were greeted by both the employees working right away and I must say, the customer service was perhaps the best part of the entire experience. We were never rushed to order as they gave us plenty of time to debate the menu and when it came time to order, the gentleman was very thorough and helpful with the sizes of drinks, explaining the milk alternatives which are free of charge, order was clarified to ensure it was correct - all in all, you could feel he took his time to get things right for us. When our iced matcha beverages were handed off, he realized he didn't let us know they come Una's a default and there, he offered simple syrup or vanilla syrup of our choosing since we do prefer our matcha sweetened. After tasting, we told him two pumps wasn't sweet enough and he kindly added more syrup for us. I personally ordered the seasonal white chocolate matcha as a hot beverage which was tasty but a little too sweet - I would request for half sweet next time. I also got the sea salt chocolate chip cookie as I couldn't resist (it looked so good in the pastry display!) It turned out to be absolutely delicious - the edges being the best part. My mom said it paired well with her Americano which was made with their Heritage blend. Speaking of which, before my mom ordered her coffee, she was offered to try their brew before buying which was really helpful as it ended up being too acidic for her. The Heritage blend was much more her preference with the nutty notes. All in all, a nice place to study and/or grab a coffee and snack to go! I'd highly recommend anyone to visit if in the area.

I had an excellent flat white here today. Deep flavor without being bitter, and a great milk foam…read more Practically empty on a weekday morning. And they had a WiFi password posted.

If you are wondering if you should check this place out, just do it. Very adorable cafe with a…read morewonderful outdoor seating area. There is limited seating inside but the patio across is also theirs. Inside, the walls are covered in different art work, the bathroom is located on the second floor. They have several options for both food and drinks. We all opted in for different varieties of bagel sandwiches. Lavender latte was different but tasty. The service was quick, they bring the food to your table. Overall, all of us enjoyed our brunch here.

Cute cafe in pretty town Elora steps away from Elora spa/Inn…read more We had already eaten lunch before but saw their menu had some good vegan gluten free food items. It was pouring out so we popped in for a hot drink. The tables were full but we sat on the stools at the window. We had turmeric lattes which were a bit too strong and chalky for me but hubby liked his. There is one washroom and it was clean enough. Great place to stop for a drink or quick bite.

Awesome coffee shop with delicious breakfast choices, pastries and used books. Cool, eclectic vibe…read moreand a ride/walk up service window.

My partner and I were visiting Paris and we saw this cafe while exploring the downtown area. We…read moredecided to drop by on Sunday afternoon to get some relief from the very hot weather. The vibe of the cafe was cool, it was decorated with various items throughout. Plus, there was an area where you can read and/or buy books. I ordered a matcha latte and my partner picked a muffin. We got a seat by the window at the back, so that we can cool down and look at the beautiful view. The food was yummy and we enjoyed relaxing there. It felt like we were sitting at someone's home, it felt cozy and fun. Drop by here when you visit Paris, you'll love it!

Great service, great coffee, and a lovely atmosphere!…read more I came here this morning planning to work remotely for the day, but the café was full. I grabbed a seat outside while I waited for my order, and the staff couldn't have been more courteous. The lovely team told me they'd let me know as soon as a table opened up; and they did! One of the kind baristas even helped carry my drink and dishes over to the new spot. It was such a thoughtful gesture that made me feel genuinely welcomed. The latte I ordered was beautifully made; smooth, rich, and exactly what a great latte should taste like. These baristas clearly know their way around an espresso machine. I only just discovered Café O Roaster & Bakery today after recently moving to the Woolwich area, but even with how busy it gets, the atmosphere and amazing staff have already made it my new go-to work-from-home spot when I'm not in the office.

Went for a relaxing cup of coffee and pastry. Turned out all I heard was the server behind the…read morecounter stamping cards. I politely asked if she wouldn't mind doing this down further because the hard stamping was made it difficult for me to hear the conversation I was having with my guest. The server told the next server who returned and purposely stamped even louder. Before I left I again politely explained this was very loud. She responded saying that I need not come back and she has a business to run. Will not be returning.

The staff are friendly and welcoming, and everything we ordered was delicious. Every visit is a…read morewonderful experience, and it's always a pleasure to come back. Highly recommended!!!!

Found this cute and quaint cafe through Yelp. It was a really nice change of pace for lunch after…read moredriving for over an hour. Ordered a cappicola panini and london fog. Both were excellent. The soft music in the background was very relaxing and transported me away from the hustle and bustle of the city. Enjoyed speaking with the sweet lady from Romania and the service overall was friendly. I would be here weekly if I worked or lived in Waterloo.