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    QueenCleanOfDaNorth

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - QueenCleanOfDaNorth

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    7 More Services

    Grout cleaning

    Re-grouting

    Grouting

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

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    5 years ago

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    Aaliyah C.

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    Sir Grout Bucks

    Sir Grout Bucks

    3.4
    (14 reviews)

    We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

    This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

    Olga's Services

    Olga's Services

    4.5
    (132 reviews)

    I had a wonderful experience with Olga's Cleaning Services and would absolutely recommend…read morethem--especially for older or historic homes that require extra care and attention to detail. From the start, Olga was quick to respond and easy to communicate with, which made scheduling seamless. The team arrived on time and immediately got to work, moving efficiently while still being incredibly thorough. They cleaned areas that are often skipped, including baseboards, trim, and hard-to-reach corners, and treated the home with real care. I also have a cat, so pet hair and stray litter can be a challenge, but they handled it without issue. Floors, corners, and high-traffic areas looked noticeably better, and the space felt truly clean--not just surface-level tidy. They worked steadily the entire time they were at my home. Olga actually called me with an updated quote after the team felt more time was needed to finish the job. Communication was appreciated and given the thorough effort and quality of their teamwork, pricing is fair. For anyone in Wilmington, DE, Olga's Cleaning Services is a fantastic choice. Professional, responsive, and extremely thorough--I'll definitely be using them again.

    Olga's team was great for a move-in deep clean. 3 Cleaners completed the 3 bedroom townhome in…read moreunder 3 hours. They were professional and walked the space once completed to check everything. The baseboards and walls look brand new. I could've added on some additional cleaning like the inside of the window panes but opted out to save money.

    QueenCleanOfDaNorth - homecleaning - Updated June 2026

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