I have no problem with the derm PA here, but the doc here gave me conflicting info? The PA said i…read morecan bleach my discolored skin using this cream. It was good advice, sounded medically sound. Then I saw the doc at another appt time and she said I cant bleach it? That its natural discoloration. What?! How can 2 professionals at same clinic give differing medical advice? Aren't the doc and PA supposed to work together. Ya, I went elsewhere after that, imo, the doc rushed my appointment, like she expected the PA to handle all appointments and seemed irritated I asked for her.

Dr. Zang was very professional and was able to see within 15 min as a walk in. Might be that…read moreparticular day, but my wife's visit went well.

I would give this place 0 star if I could, they have horrible business practices and is a very…read moreshady business. I came here at some point over 6 years ago, and recently received a letter (at an old address that thankfully the person still had my contact). It was a bill IMAGINE getting a bill after 6 years of your treatment, I had health insurance of course but at this point it's hard to claim back the money and discuss with my insurance because it was so long ago Not to mention, the bill had a very generic description and I don't even recall ever getting that services. Now I'm getting mail saying I have to pay within 30 days or they will send it to collections, imagine if i never got the mail ... then your credit would be destroyed by simple negligence that this practice has Save yourself the headache, the clinic itself is not good, they didn't solve my problem after coming here for like 2 years and their business practices is even worst. If you don't want your a random medical bill to show up and destroy your credit 5-10 years after service, I recommend you go elsewhere Edit 1 (The business responded to me on Google maps): The business commented "It was your responsibility to pay what you owed 6 years ago, wasn't it?". This is exactly what is wrong with the business and why you should avoid them, they admit no fault on their side, blames YOU for their negligence, and thinks they are in the right. I have no problem paying what I owe, the issue is with this business's complete negligence towards timely billing for their services and then subsequent agression to make you pay. It almost seems like they intentionally bill you more than half a DECADE later just so you can't dispute any bill they give you because what health insurance provider would let you despite a bill that old? To clarify cause it seems like you didn't bother reading my original review or you didn't understand it, my issue is 1) your practice does not do timely billing evident by the half a decade late billing 2) when you do bill half a decade later, you don't provide clear documentation of what services was provided nor is there anyone I can talk with about such charges 3) if I moved addresses and now live somewhere else, there is no way for me to have received the bill and then it would've went to collection, permanently destroying my credit because of YOUR NEGLIGENCE Stop the blaming, stop making excuses and do better. This was clear negligence on your side and your refusal to admit wrong is the issue

Beware!!! Avoid at all cost. Only care about money. Asked me…read morefor co-pay even though I told them that we have met our out of pocket expenses for the year. Front desk has no clue what they are doing. Rude receptionists, don't understand proper english. They don't admit they are wrong. Very bad experience! Please avoid.

I started coming here because I did a quick search and found this location had picosure which I was…read morerecommended to try to remove a sunspot on my lip. Within one treatment, the spot was gone and the recovery time from the laser was close to nothing. I had a follow up appointment today to remove any other minor sun discolorations that did exist. I'm now trying out tattoo removal which I had previously tried at a different location, but stopped going because they lasered the entire tattoo, when I had only wanted a portion of my tattoo lasered. The prices are extremely reasonable and numbing cream is applied to make sure your experience is as pain free as possible. Everyone is extremely friendly and welcoming, the office is clean, and the location is convenient as it's a short walk from the train station. I would definitely recommend this place to anyone looking to get any medical treatments, any tattoo removals and any beauty treatments.

I came here for the skin tag removal. The office is clean and the staff were very friendly and…read moreprofessional.

I've been in this dermatologist before and I know she's a good doctor. However I went back today…read moreand the receptionist refused service because I have two insurances-one primary and one secondary. ‍‍. She wouldn't let me see the doctor because she's afraid they won't pay for the service and told me to call the insurance companies. And call the insurance companies to say what‍‍. Let me be clear I never experienced so rude and unprofessional service. They put their worry of not being paid first before patients. Shameful.

Rudest doctor ever. Waste no time to move on to the next patient. Won't let you ask question…read more Doesn't answer question correctly. Super bas tempered. Avoid at all cost.

I was trying to apply for life insurance, went through all the medical records and exam, and…read morerealized Dr. Lee has misdiagnosed my skin condition since 2016 thru 2022 and was billed to my insurance the entire time.  I have never heard of the skin condition that he mentioned, and I hope I never will.  I have asked for his review and correction, but he refused to do so.

I've been going here for three years now. My doctor is Dr. Diana Sun. She has an excellent bedside…read moremanner. She's very thorough, pleasant and she takes her time to listen to you and encourages you to ask questions. She sees all her patients in a timely manner.

Wastee my time coming here just for them to tell me they don't perform the cosmetic procedure i…read moreneeded when they could've told me that over the phone But i get it you wanna suck money out of my insurance provider for my visit

1. You mentioned that the "consideration and effort" is generally very well appreciated by…read morepatients. But when I researched the eye drops you prescribed me, there were research/clinical studies that showed patients who had their WHOLE face turned red/destroyed by this product. 2. You mentioned, "Treatment options for facial redness in rosacea are the same whether you consider it cosmetic or not" But after you prescribed me an eye drop and I came back with destroyed face/worsened redness, you claimed it's ONLY for cosmetics, which means that I should ONLY use it when I need it for cosmetic purposes, not to treat it. 4. You mentioned, "Occurrence of side effect or unwanted result is frequently seen and is NOT a mistake in care. This is also why our patients are informed to hold medication and contact the clinic right away if they develop any side effects or concerns after starting a medication." LIES. When did you ever inform me of such things, that I need to "hold medications and contact the clinic right away" if I develop any side effects or concerns? NEVER. You only told me that once I put it on, it would go away, and that was it. And due to your negligence, that was why I had developed extreme redness. 5. You mentioned, "This is an inherent part of their care and has nothing to do with age or immigration status. We certainly NEVER punish our patients for giving feedback as referred by "repercussion" in your review. So please do not make any unfounded misleading negative statement as such." I never mentioned my age or immigration status to infer that you would punish patients for giving negative feedback. Please stop twisting my words that I inferred you were punishing patients for leaving feedback to turn yourself into a victim. I'm only mentioning them ( age & an immigrant) to further emphasize the sufferings I endured due to your "care" from my difficult circumstances (young age, didn't want to speak up as an immigrant). To this day, you only care about protecting your business, blaming your customers rather than owning up to anything. What if it's your face that was permanently ruined/turned red by another dermatologist, and you have to spend the rest of your life covering it up? The first thing in patient care is DO NO HARM.

Dr. Jamie is the skin fairy godmother everyone needs: knowledgeable, honest, & so grounded. She's…read morealways upfront about what your skin actually needs, both in office & at home. The staff is incredibly kind, & Traci, who does my monthly Hydrafacials, is such a sweet heart & very attentive. Whether it's a laser or a facial session, I always leave feeling like my skin just leveled up. Truly obsessed

My esthetician has been taking care of my skin longer than I've been with my significant other --…read moreand that says everything! She's supported me through every stage of my skin journey, from breakouts to aging, always adjusting treatments and products to meet my skin's changing needs. Most recently, she helped me get my skin absolutely glowing for my wedding. I felt so confident, and it showed! Her expertise, consistency, and care over the years have made such a difference. I truly trust her with my skin -- and always will.

Dr. Li did a search and showed me some images, and then told me that my issue was due to aging, and…read moretreatment would not be covered by insurance. When I mentioned to her it's a chronic skin condition and I had got treatments in the past twenty plus years from other doctors, and the treatments were all covered by insurance, she suggested those doctors were cheating on insurance. I later realized that she was examining wrong things, instead of looking at the itchy colorless bumps, she was focused on the darker spots which don't need treatment. Other doctors pointed this out immediately. The visit was a waste of time. The front desk staff were friendly though.

The staff confirmed insurance requirements by phone, but after arriving, said all of the…read moreinformation was exactly the opposite. They also refused to acknowledge or apologize for it. Then, while I was getting ready to leave, the staff had a conversation about me in Chinese, in which they made fun of me for going to an Asian practitioner, and then for having "Obamacare." I suppose they assumed I couldn't understand them. Avoid this office at all costs, unless you want to be subject bigotry and snide remarks.

I called for an appointment today at the Elmhurst site. Front desk with very bad attitude and hang…read moreup my phone after I ask if they were open at weekend. I would never call again to schedule an appointment with such unprofessional staff.

Basic receptionist who knows nothing more than booking the schedule. They don't even know if the…read moreoffice provide blood work. If you ask them anymore questions, they'll put you on hold indefinitely.

The doctor office has changed its owner recently (it is no longer owned by Dr. Li and she has…read moreretired), and the new one is horrible. Late for over one hour for the appointment and we all patients have to wait for more than one hour for the doctor to arrive from another location. Very bad experience!

I had to wait very long time to see the doctor. Waited about 2 hours and the doctor was not nice. I…read morewas diagnosed with flea bites which I did not have.