Fast service. Fair pricing. Very, very friendly service. A pleasure to interact with.

I've been to queens probably 20+ times now and you guys are great. Very cost affordable and are able to get a dozen suits/shirts cleaned within a week which is extremely convenient. Was recommended to you guys by a friend and now i send everyone i know there. if you're looking for a dry cleaner, there's no where else I would trust with my clothes better than queens. read more

Was recommended by a coworker. The most amazing owner who loves his craft! Very reasonable prices to clean a down jacket. Really impressed with work and look forward to getting my suits cleaned here as well. read more

Very helpful staff here. I brought several suits for dry cleaning and repairs. They were very timely and friendly. Definitely recommend!

One of two dry cleaners left in Eau Claire.Do you know why? Because I do a great job. Great customer service. My clothes are always ready when they say they will be. They exceed my expectations. If I could iron shirts like that it would be awesome, but I can't, so I take them to the cleaners. Never disappointed. read more

Kudos to the staff here for helping a traveler get his suit nicely pressed to have me looking F-R-E-S-H for my friend's wedding. I arrived in the area on a Friday night but called earlier that day to see when I could drop off my clothes. I had to go in when they first opened on Saturday to guarantee a same-day turnaround, and they had everything ready for me by lunch. Not only that, the prices were pretty cheap considering the number of clothes I dropped off and the rush service fee. Customer service from start to finish was excellent. Incredibly cooperative and greeted with a smile each time I entered the store. read more

Great customer service. Friendly helpful.... reasonable price. It's a treat to drop off two weeks worth of my laundry for under 50 dollars and have it all on hangers and folded to my liking. They also replaced a zipper for me on my favorite winter coat. Everyone is always so nice and happy. read more

Best Valentines gift to myself!Just drop off the laundry and pick it up all folded and hung on hangers. Bring your own special detergent and fabric softener and they do the rest!!! Fast friendly quality service read more

Steamed my daughter's wedding dress PERFECTLY for the big event. I'll be dropping it off again this afternoon for their cleaning services! Thanks for taking such good care of us!!! read more

I have used this dry cleaning facility for 30+ years. Recently I brought a beige bedspread in for dry cleaning. It was in a rarely used spare bedroom so was pristine except for a small makeup spot from my fingertips at the foot of the bed. And there were dirty edges that trail on the floor. As it was rather costly when purchased, I didn't want to chance ruining it by washing it at home. It had never needed laundering before. I brought it to Queens Dry Cleaners on Hastings Way as I always bring my things there, both personal and for a volunteer group who had sleeping bags laundered there at my recommendation. There were no problems until this bedspread. It was dry cleaned and I paid $21. Imagine my SHOCK when I put it back on the bed and saw it was covered with splotches of what resembled bleach drops. (I don't believe it was bleach but the spots resembled that type of discoloration and droplets). There were also large areas that appeared cloudy white, resembling powdered laundry soap not fully washed out. (Although this was dry cleaned!) The makeup spot was gone, however. I thought my beautiful beige bedspread was ruined so, of course, I gave them a chance to attempt to make it right. After the second cleaning, when spreading it out on my bed a large area of the discoloration remained - one of the large bleach-like areas. So I made another trip to the dry cleaners where I was told I caused the problem to appear as it must have been "bodily fluids" which appeared bleach-like after the dry cleaning. I never heard such a thing! Even if that had been the case, their business is "cleaning!" Hmmmm. Some of the same bleach-type spots disappeared with the second cleaning, yet the ones that remained were caused by "bodily fluids." Crazy! So I left with a ruined bedspread. And I paid $21 for them to ruin it. Despite the decades-long relationship and despite the multiple recommendations I've made over the years, this is how it was left. Needless to say, I no longer recommend this dry cleaner and will warn anyone who brings up the topic. I'll take my business a few blocks down Hastings Way to Gustin Cleaners and Tailors. read more

Not a great experience. This was my first time going to a dry cleaners. They took my dress and information. I expected that I would get a phone call when they were finished. I hadn't heard from them in a while, so I called back after a couple months. They told me it was done, and they don't call when it's done. I thought that was strange, but I thought maybe that's how dry cleaners work. Anyway, I forgot about going back to get the dress for a while, so I didn't really expect it to still be there when I stopped in. When I did stop back in the man working was very rude to me. After looking to see if they still had it, he pointed to the sign that said something about not being responsible after 30 days. That was all fine and good, I really wasn't upset because I knew I had taken a while to come in. However he then told me that they call, which they didn't-not when it was done nor before they gave it away. When I said that actually no one called me, he got very defensive and started to walk away from me. I was curious what they did with the clothes they gave away, and he seemed rather annoyed with me that I was even asking. I even made it a point to say that I wasn't mad, but that no one called me. He argued with me that they always call-which was not true in my case. I honestly wasn't upset about the dress not being there (even though it was rather pricey), but that was more my fault. I was more upset the way he acted toward me. I think I will find a different dry cleaner to go to next time. **UPDATE: They called me 2 hours later and had found my dress! I am happy that they found it, and that they called me back to tell me. However, the man on the phone still sounded annoyed with me. Saying since I was "adamant" about the dress he kept looking, which I wasn't. I thought it was gone. He also still says that they call after a due date...which they didn't. Anyway, when I went back to get it, the woman at the front was very nice, so that was good. This whole experience was very strange... read more

I've been using Queens for a couple of years now. My measuring stick for a dry cleaner is that they're open longer hours that allow me to stop in when it's convenient for me to do so, and that they're able to find my stuff easily when I arrive. They've not let me down. The time it takes to get my stuff cleaned also is very reasonable - usually only a couple days. I've now moved out of the area, but will continue to drive the hour it now takes to get there because I can count on them to do the job well and be able to stop in on the weekend or evenings to pick things up. Folks behind the counter have always been friendly, and I like knowing there's an alteration shop there if I ever need it too. read more