Had blood drawn by Yani at the location on Bonita Beach rd in Bonita Springs FL. I went in without an appointment and was seen within 5 minutes of walking in the door. Place was immaculate! Yani was the epitome of professional and very friendly and boy did she know how to draw blood...1st time! Usually it take 3 or 4 tries as I'm old and have rolling veins! BONUD NO BRUISE!! I will be back! read more

The experience of getting your blood drawn runs on a sliding scale from Awesome to Nightmare! The Awesome end of the scale begins with a phlebotomist that looks and dresses like a Victoria's Secret model. The needle is as fine as frog's hair and the stick is painless. You are out the door in five minutes. The Nightmare end starts with the wicked witch of the West cackling as she enters the room. The needle is as thick as a telephone pole and the witch misses your vein four times! It takes forever and you walk out with an arm covered in bruises. I've never had the perfect draw primarily because the seems to be a shortage of Victoria's Secret phlebotomists in Central Florida! I'm pleased to say my experience here was closer to awesome with the online experience acting as the major bump in the road. Online & App- So I downloaded the app and set up my account. I was asked if I wanted to "Save time" and enter my insurance information now so I did. Remember that phrase "Save time." I found the experience clunky and borderline amateurish. I switched to my desktop and tried from there and it was just as bad. Not intuitive at all and not what I expect from a Fortune 500 company! Checking In- These folks are in an extremely low-volume plaza, so parking was a snap. The waiting room is spotless with decent chairs and two check-in kiosks. Much to my annoyance, I was required to enter my insurance information again! So much for "Saving time!" I had arrived early for my appointment and was taken in early. My phlebotomist was about as far from a Victoria's Secret model as you could get but he was quick, efficient, and friendly. My stick was painless. Bim, bam, boom I was done and out the door. I have managed my expectations and don't expect a lingerie phlebotomist but I would come here again in a heartbeat for a decent experience! read more

Quest Diagnostics - Easy peasy parking! - Laboratory Testing Near Me - Avon Park, Florida

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The doctor required urine tests and Quest does not have a working bathroom. Totally unexceptable.

worst experience we ever had! did not enter my order and then would not let me drop off my urine test. DO NOT GO HERE EVER!

Excellent! The best blood test I have ever had......no pain. Everyone pleasant, facility clean.

I go in to the lab to drop off a sample as told by my first lab technician and the second lab technician ripped my face off! oh my gosh she was so rude and wanted to know who told me the wrong Information! if she was the office manager she needs to be fired! this is not how you treat customer. this is why I started going to the hospital for all my lab work in the first place but my husband asked if I would give this place second chance. read more