The most painful blood test I have ever gotten. My while vein throbbed for hours afterwords and…read moreleft a gnarly bruise. Waited an hour to get in for my scheduled appointment and the place closed in an hour with quite a few people still in line. Next time I'm driving to Peoria.

Easy self check in by the pharmacy. I was seen quickly. Sheila, the phlebotomist, was outstanding…read more She was highly skilled and knowledgeable.

My experience at Acculabs was great. It is centrally located, parking within steps of their door,…read moreclean professional setting. If you go to their website they list tests and, in many cases, prices. They accept Medicare and my supplemental insurance. You can make an appointment or walk -in. Staff is responsive, experienced, and extremely pleasant and helpful. Communicate effectively with your physicians. so convenient given hospital situation in the area right now.

From the owner: We're Illinois Valley AccuLabs, and we believe that everyone should have affordable healthcare…read moreoptions. We've been in business since February 2022. We offer bloodwork, COVID- 19; Flu; RSV; and Strep testing, School; Sports; and DOT Physicals, Drug and Alcohol testing, and our newest addition, IV Hydration and Vitamin Therapy. We started this business to offer the community affordable lab services, and have since grown our business to suit the needs of the community. We look forward to growing our business to continue to fill the needs of the Illinois Valley Community. We would like to personally invite you to come in today for all of your lab testing needs and experience the care and quality we bring to every patient. We hope to see you soon!

On my first visit for a complete blood test, (first come first served), I was impressed by the…read moreshort wait time, and also the extra care taken as blood was drawn. The procedure went smoothly. The staff were friendly and I highly recommend Elab Quick (blood. and/or drug tests.

I came in for an acute office visit and had an excellent experience. The office was clean, the…read morestaff was professional, and the care was quick and efficient. I was in and out within 20 minutes--everything was handled smoothly from start to finish.

From the owner: New Urgent Care/ Walk in Clinic in town. Experience Affordable and Compassionate Care with Zero…read moreWait Times.

The Physical Therapy department is the only part of this facility I have ever needed…read more They were very profressional. The staff explained the excercises to me. For the most part I did land based simple stretches. On occassion they did use a tens unit to help with muscle tension. I did see some improvement with these approaches. Overall it was a very friendly and welcoming environment. The physical therapy room was small and the equipement they had was rather limited but adequate. Honestly I preferred a smaller room with more privacy than some of the alternatives offered elsewhere. I did recover from the injuries that I needed the physical therapy for. That is the purpose of physical therapy, to recover from an injury or surgery. And I am very grateful that I had an opportunity to do so. Because without physical therapy i would have not have been able to walk right and do many other things. Thankyou so much! You all are such a blessing!

From the owner: Life isn't easy. Or predictable. In these moments of real life, you need care you can count on…read more Family medicine at Carle Mahomet is committed to providing care for you and every member of your family, from birth through every stage of life. You can count on Carle.

Where do I start...I looked it up on Yelp, I read the 1 star review...then it happened to me. I had…read morea yearly physical scheduled and was on vacation near this facility needing a blood test for the exam. My medical office needed a fax number, got that and they sent over the required paperwork. I made an appointment at Quest, went in and had a very bad blood draw, needle stick in the wrong place...moved the needle around 3 more times, no vein. I again told her where the vein was ( I've donated nearly 100 pints of whole blood), she restuck me and plenty there. A week later and a day before my physical at home, I called my medical office and no results yet. They called and Quest had no record of my visit. They have record because they took $40 of mine. Called the day of my appointment and had to cancel my appointment. Thanks Quest Champaign.

I have been sent Quest Diagnostics for years as a healthcare traveler, always had excelllent…read moreencounters with friendly staff who were able to find me in the computer and quickly get my tests performed. Not here. It felt chaotic. Disorganized. Rushed. The kiosk system apparently only checks in folks some of the time, as people who had checked in were waiting and told they didn't check in. There is no front desk staff, only a kiosk. I was a walk-in, as my work requested tests the night prior and all in-line appointments were already booked for the morning. But the website said I could come as a walk-in and might get seen. I was happy to be called back after 30 minutes. I had my photo ID, orders and my company's billing account number pulled up on my phone in the email I had been sent from work. Phlebotomist couldn't find my orders in the system, said I'd have to get a doctor's order and pay cash for the test, was rushed and irritated, and sent me home telling me I had no orders and the billing code was invalid. I called work, left a message. Tried to figure out what was missing, asked her questions, I could see my orders and the billing account on my phone. I even looked at her screen and pointed out that she was looking in a chart that wasn't mine! Same first name. Close. But the wrong patient! She was looking in the wrong person's chart. Not my chart. She still sent me home, she couldn't find my info so no testing today! She later blamed me for not showing her the ID that I was holding in my hand when she phoned me back from the parking lot, acknowledging her error and located me in the system. There were two patients with the same first name. That was the confusion. I realize mistakes can happen with folks with same first names, but this was handled poorly. On the plus side, it a clean facility, and there was free parking. And I eventually was able to complete the testing my work requested.

good docs, they helped me get through hospital thank you. i got through a serious utiread more

i am very happy with the doctors and staff at carle Rantoul.and therpy as well have been so polite…read moreand caring thanks to you all. laura conner

Terrible service and lack of concern for patient care. Empathy should start at the front desk. My…read moreinsurance information was verified twice, yet they still entered it incorrectly and sent the preauthorization to the wrong insurance company. Because I needed care soon, I was left in a position where two representatives essentially told me my only options were to either go to the ER or pay $750 out of pocket -- even though the issue was caused by their own error. On top of that, the representatives were rude throughout the process.

Staff- excellent. Location - beautiful. Initial process - painless. But once I walked out, the…read morefrustration began. No results given (I'm self paid)...had to call twice, email twice. Once received results, couldn't see them. Had to email and call again. Was told $300 over the phone, charged $450 when I got there. I paid it, and they said no more would be needed after that. Today, received a bill for $150 more! I now have a case number and wait to see what happens. It feels like once I left, the confusion and disregard started. If you are a self-pay patient like myself, find a different facility.