Quest Diagnostics

0.6 mi

I had COVID symptoms and couldn't find a local pharmacy that had any tests available within 4 days…read moreso I made an appointment at ARCpoint on Thursday, December 30. When I got there, the sign on the door said to wait in your vehicle and call if you have COVID symptoms. So I did. I was told to come inside and that they are behind schedule. There was ONE person working the front desk, phones, and labs. He was working his tail off. So I didn't mind the wait. As he took a patient to test, a coworker came in to help. I have no idea if she was supposed to be working or not, but if not, it was generous of her to come in. Except she had no mask on. When she asked if I was symptomatic I said that I was. She then told me to wait in my vehicle for the test. Kind to late at that point. She then handed me a sheet with instructions on what to do when I get an email from the lab. It was a lot of links and not helpful on paper. She didn't tell me much else - what to expect next or anything. When my test was done, I asked about the 3 business day wait since it was right before a holiday. I was told it usually comes earlier. I called yesterday and was told there was a delay in the shipment. I called today and was told to call the lab they send the tests to. According to the lab, they were open Friday, so this is day 3 without me result. The lab just got the tests Monday or Tuesday. Supposedly (I say this after reading the other bad review). The lab said they didn't have my email to send me the results. ARCpoint didn't ask for my email address. I assumed since I used it to make the appointment that they already had it. I understand it's crazy trying to get tests right now, but don't advertise you have them and then fail to provide the service. If you need a test, go ahead and wait or go to the health department. Avoid ARCpoint.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

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Blue Ridge Wound Care by Advanced Mobile Wound Solutions

27.1 mi

Great ladies caring for patients! Highly recommend. Thank you, Blue Ridge! Location may have…read morechanged.

From the owner: Blue Ridge Wound Care is a leading medical clinic in Roanoke, VA specializing in advanced wound…read morecare services. Our state-of-the-art facility offers a wide range of treatments including diagnostic testing, infection control, wound debridement, and specialized dressing options. Our team of experienced healthcare professionals is dedicated to providing comprehensive care for all types of wounds. With a focus on education, prevention, and innovative therapies, we strive to help our patients achieve optimal healing outcomes. Visit Blue Ridge Wound Care for personalized treatment plans and compassionate care.

ARCpoint Labs of Salem

1.0

23.8 mi

They put my DNA test sample in a Ziploc bag when sending it to the lab, even though this is against…read morerecommendations for handling DNA samples, and after I asked them more than once not to seal my sample in plastic. On the initial call, the manager said to put the item in a plastic bag and bring it in, and I had to correct him. I would not recommend this company for any DNA testing.

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Moores Mobile Solutions

28.1 mi

I would never go anywhere else but here. The lady is so nice and helpful. she's running a great…read morebusiness. She is super understanding and sweet, helped me out every step of the way. answered all of my questions. I wish I got her name, she is the best. and she runs a great operation. very clean and sanitary inside. I can't express enough how honest and helpful she was. I highly recommend

From the owner: Moores Mobile solutions was founded to serve southwestern Virginia with mobile services for drug…read moretesting and DNA.

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Carilion Clinic Breast Diagnostic Center

27.6 mi

I am pleased to know that the Carilion Breast Clinic promptly responds to patient's needs and…read morethoroughly investigates each patient' issues and concerns informing them of results of exams in a timely manner.

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EZCare Walk-In Medical Center

3.5

(2 reviews)

15.8 mi

Got a friendly welcome when I entered the office...was seen quickly...all nurses/Drs that I came in…read morecontact with were very friendly, knowledgeable, and professional. Areas were clean and properly organized... Thay took time to explain my treatment and also took the time to explain and make sure I fully understood...I would definitely use this facility again...keep up the great service you offer to our area

Facility is fine and the staff is nice enough, but tasks were not completed well. First, my…read moreprescription was sent to the wrong pharmacy, then it took over a week for me to get lab results after being told it would be just a couple of business days. I called multiple times to follow up, but then the only explanation offered was "not sure why this took so long." I hesitate to recommend it.

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LewisGale Imaging Center

(2 reviews)

33.1 mi

This place is great if you live in Botetourt or North Roanoke and you don't want to go to the main…read morehospital to imaging. They do mammo, bone density, ultrasound, cat scan and diagnostic imaging.

For residents of Botetourt County and the entire Daleville, Troutville area, medical services have…read moretaken far too long to find us. The past two years I have been having mammograms done at the Lewis Gale Imaging Center in Daleville. Convenience as well as outstanding professionals are what you will find at this office which is why I have given it a five star rating. Why drive all the way to Lewis Gale Hospital for your imaging needs when you can get medical services right here so close to home!

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Total Motion Physical Therapy

(11 reviews)

1.1 mi

I've been to a few PTs over the years and Total Motion, specifically Dr. Heath Hardiman, really…read moremade this a great experience. Dr. Hardiman is professional and takes the time to identify sources of my issues! He also is proactive with helping me understand preventative approaches so that I can minimize the issues from happening again. The front office staff are great, personable and professional! Cannot recommend this office enough! Thank you!!!

Awesome therapy facility. Brandon is the best. Thanks so much for your help and patience.read more

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The Joint Chiropractic

(4 reviews)

0.3 mi

Very friendly staff. They told me how many visits I have left for the month. And the doctor was…read morevery good. He took care of every complaint I had and I left feeling very good. He's friendly and attentive and didn't beat the bush to do the minimum like some chiropractors do. This is a small location but I'll be back. It's convenient to where I am in Roanoke and there's a lot to do in the same area. I do hate the parking lot. You come in one way and have to leave another and the lots close off so you're driving around in circles. I got the hang of it now.

Had a great adjustment by Dr Whitlock in Christiansburg today. I'm from CA and had a terrible…read moreheadache. Thought I would have to wait days but he took me right in. I've been going to chiropractors for 30 years and he was great. Excellent service and reasonable fee.

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Tuck Chiropractic Clinic

3.9

(7 reviews)

0.5 mi

Dr Matthis and Dr Garapola are excellent! They have always been accommodating, helpful and provide…read moregreat relief within minutes for chronic issues with my spine and inner ears. They are amazing and I feel very fortunate that they are in this area. The entire staff is excellent too. Thank you Tuck Chiropractic Clinic!

When I was pregnant for the first time, my back hurt constantly. I got massages, I tried sleeping…read moredifferently, I chalked up it up to the pregnancy. When I finally gave in and tried seeing Dr. Matthis, he changed my life! Getting adjusted helped SO much that I went the MORNING I was in labor. Literally. My water broke at 6am, I went in to get adjusted at 9am, and I delivered my son (all-naturally) that night at 9:45pm. I HONESTLY feel like a major reason why I had such an easy and natural labor and delivery is getting adjusted that morning. I really feel like occasional chiropractic care massively changed my life with getting rid of back pain. Unfortunately, I've moved out of the area; however, because he is so amazing, Dr. Matthis recommended a chiropractor where I live now, and he is awesome, too! I am super grateful to Dr. Matthis. He has been such a big part of my first pregnancy and my labor and delivery story. We'll forever remember him!