Got here at 8am. 2 hours waiting time. Sad state of our health system. The waiting room…read moreoverflowing and people had to wait outside.

Holy cow. These phlebotomists are absolute trash. I'm a Paramedic and I can get my own veins drunk…read more Majority of them don't want to work. A bunch of them were sitting in the employee only room doing jack while people were in the waiting room for over 2 hours. Rhonda is the only one I saw actually working, and she was the one who did eventually get my vein. Give her a pay raise and take from the other employees because she was the only one I actually saw walking around working, while the others just walked out the employee room when their shift was over. I waited 3 hours for a simple blood draw.

If anybody is in need of this type of service they are some of the nicest people that will treat…read moreyou with dignity and respect and will actually care about what you may be going through, unlike most! There is an administrator by the name of Lori that answers the phone who is one of the sweetest, nicest humans to walk the planet! This place is highly recommended! Anywhos Enough about me but thank youOnce again Lori you are the best!

i now use colorado springs imaging. they have two locations, and no hassle like you get from penrad…read moreimaging.

This is about Penrad Imaging in general. Not the Broadmoor office. It is IMPOSSIBLE to make an…read moreappointment or speak to anyone on the phone. I have now spent 8.5 hours trying to make 2 appointments. I give up. The phone waits are annoying as you have to listen to Penrad telling you how great they are as a company, and i was on hold once for 3 hours; 2 times after excessive hold periods I was cut off. The callback without losing your place in line doesn't work as you don't get a call back. I went IN to try to schedule and was told it could only be done by phone. I sent a convoluted web form to complain and got a call back after 3 days. Everything is booked more than a month out. I have asked my doctor to please give me a prescription so I can use a different imaging company. Penrad customer service is non existent.

Went for the free small sessions they were giving away for veterans/ active duty it was super quick…read morebut staff was amazing and super kind. The baby was being a little difficult but they made sure to get the best pictures ! Can't recommend this place enough !!!! Super cute and clean place

We loved this place! They were courteous and so welcoming for every visit. Our family loved the…read moreonline streaming option. I highly recommend this place to anyone who's prego!

I had a great experience. After Quest labs declined to draw blood and send in a prepaid FedEx box…read moreto the Mayo Clinic, i went to Any Lab Test Now. Stephanie knew exactly what to do and took care of everything. I figured I'd have to pay to draw the blood but she stated they could bill the Mayo Clinic. Thank you Any Lab Test Now and especially, Stephanie.

Rude women up front, makes for a terrible environment. Extremely unhelpful on the phone or in…read moreperson. Ugly

I went in for some quick bloodwork was able schedule within the hour and the lady who was there who…read morehelped me was SO NICE, I unfortunately didn't get her name but on top of the great service I was in and out in literally not kidding like 10 minutes so easy and overall such a pleasant experience I recommend coming to this location!

Well I had a confirmed appointment that I made more than two weeks ago. Went over this morning…read more(fasting of course) and no one was there. I drove to another location - also closed. Why let people make appointments when you are closed?

I am 75 years old and needed to find a new doctor/NP for medications, etc. since my old clinic…read moredidn't take my medicare advantage plan. I started going to a NP (Hannah Pienciak) at Oak Street Clinic. At first I thought they were adequate, but within a few months, I found out their clinic does not respond to phone calls (they use a Call Center who does not relay messages) and you can NEVER actually talk to your doctor/NP or their nurse when you call. The Clinic Manager finally had to resolve a situation when I was supposed to be referred for a Sleep Study and after 6 weeks, it still had not happened. The last straw was when I needed a prescription that I had been taking for many years filled because I was totally out, it took 4 days to get the prescription sent to the pharmacy after 4 days of calling the Clinic and finally getting the Clinic Manager to resolve this. On top of that, the NP made a decision to reduce my medication without having a conversation about it with me so we could make a joint decision. She also reduced the medication without having an alternative treatment already in place. In my mind, that is unethical behavior for a doctor/NP. The Call Center is worthless and the fact that you can't talk to anyone in your clinic is frustrating and not effective. Also if you give information to anyone else in the clinic to give to your doctor or nurse, it does not get to them. I would do your research first before signing on with them. I will not be using them going forward.

I have nothing but exceptional care from Hannah Pienciak and the team at Oak Street. Highly…read morerecommended.

I highly recommend this Labcorp location. I have routine bloodwork every six months and only come…read moreto this location. I have veins that like to roll or not show up and this ladies find them. I tried to make an appt. online but nothing was available til December so I decided to take my chances and walk in. I walked in and checked in at the kiosk. My name was called and I was welcome by a friendly Labtech. Once she verified everything she called me back to take my blood. Basically no waiting. I was thankful that she was able to fill three tubes on the first try. A great start to my day.

The male here with blonde hair who is tall is fantastic and such a gentleman…read more The women, let me just tell you that you can whisper about patients all you want but we can hear you and that's very unprofessional. Do better.

Everything, 1st class customer service from the 1st day you walk in to the door to the last day…read morevisit scheduled. They take care of you . Thanks again Rosie Sanchez

Waited 2 hours for a drug test here, 7 people came in before me and were walking out before me…read moreaswell try another place!

Recently had a pacemaker replacement at this hospital. The surgery went well but afterwards…read moreexperienced significant bleeding out of my nose and pulse was abnormally low. Ended up in emergency. The staff there, particularly the nurses were very attentitive and cared for me thru my discharge at 2 am. It was a difficult problem to handle but they performed very well with caring for me during that time. Have always had good care at Penrose Hospital, personally, even though I know they and most other medical facilities in COS get lots of criticism. That has never been my case even after 15 surgeries in 25 years here.

Blood Pressure in Cardiac Rehab hovered between 219/115 and 179/108 and I struggled to keep my…read morebalance. The cardiologist onsite, at Cardiac Rehab, had to keep me from falling. even with the waking stick I was using to walk. That was stolen. While I was in the ER at Penrose Hospital . After 7 hours in the ER. My BP didn't go down and they lent me a cane and sent me home. With BP higher than what I went in with. The ER nurse asked, if I left my walking stick, I use to walk now after surgery, "At home. " I was discharged by an ER doctor anyway. I got help from the Uber driver to walk from the hospital entrance to his car and from his car to mine. Because my car still at the Cardiac Rehab facility. Then drove home . When it was passed midnight. I used a second walking stick I had in my car to get inside my house. I played solitaire for two hours with a migraine and went to sleep. BP now 150/91. Proving once again. Disabled people are not treated like human beings by the American Healthcare system. Because I would have been better off, and safer, going home in the first place.