If I could give zero stars I would. Walked in at opening and no one was in the waiting room. The…read moreemployee asked do you have an appointment? I said no, he replied "have a seat, I'll see if I can get to you today." I asked how long it might be and he said "I don't know I'm booked maybe I'll get to you maybe I won't." So I left immediately

Always a good experience with the sweet woman who works there. Knowledgeable and efficient!read more

It was the WORST experience ever from start to finish... All with the one girl who took me from the…read morewaiting room. She was extremely rude, sarcastic and nasty from the very beginning and it ruined my entire visit AND my chance at a great job!!! She treated me like everything I did was wrong. She has NO people skills and should NOT be allowed to be around the public. She rudely stood outside the bathroom yelling that I was in there for 2 minutes, told me that I didn't produce enough urine and that I would have to stay and drink water to take the test again. I explained that I had a doctor's appointment and if I canceled it, I would be charged $100. Then she said "if you leave the building you will have to get another bar code from your employer ". I have never been through this before, so I didn't know what to expect. I walked out into the hallway and then turned around and went back into the exam room, and I told her I would drink the water so I could try the test again. She rudely turned around and said that they canceled me out of the system already. The girl sitting in the chair next to her using the computer said to wait, that she wanted to check if my order was canceled. The rude girl quickly said "no, we already canceled you out already." I told her that I was only gone for a few seconds in the hallway and I NEVER left the building! She said with a nasty attitude "it's too late, you have to get another bar code". She clearly did this on purpose and couldn't wait to get me out of there. I was livid as I later found out that she indicated in her notes that the test came back false and that I left the building, therefore I did not get the job. I never left the building and she knows it! She's clearly a miserable b***** and I hope karma gets her 10 fold!!! I will never go to the Germantown location in Danbury again, nor will I recommend Quest to anyone!!

Good morning, Yelp community,…read more I tried to call with this complaintr but Quest makes it impossible to speak with a real person. I am not waiting all day to make a phone complaint about the staff at 120 Main St, in Danbury, CT 06810. I HAD a 9:40 appointment there for both a pre-op and other tests. I was kicked out for asking for answers. And yes, it got loud, both of us. 1) I got there at 9:25, signed into the kiosk ,BECAUSE THEIR SMART PHONE CHECK-IN LINK HAS never WORKED. 2) I have a Quest patient account. WHY does the kiosk ask for my, License ID, back and Front, AS WELL AS my insurance cards, both back and front, when I am in the system and have been for YEARS???!!! 3) Now, for today's visit: I entered at 9 :25 AM into the tiny, PACKED waiting room. Almost every chair was filled. When I arrived, the monitor said 3 people were being helped at that time. Remember, my appointment was for 9:40. Every 10 minutes or so, one would go in, and then come out. The SAME two patients they SAID were being helped NEVER left between 9:25 and 10:10, when Joanna threw mw out and would not answer ANY of my questions as to why these two patients never left the areas, the entire time I was there and people were coming in one at a time? She would NOT answer any of my questions. This was for a pre-op prior to possible surgery and more. I asked for someone to call me so I can let them know what other issues are going on there. For example, the tiny area they use draw blood is insufficient for one person to move around, not three. This office has NO break room so where would they sit? Where they draw the blood?! Joanna said I am not going to take your blood or whatever she said. She also asked another inept tech: "You can take her if you want." She did and said NOTHING. All three should be terminated. Joanna was both rude and snotty. I made another appointment for TOMORROW, the 3rd. They'd BETTER take my blood! All this information above was sent to Quest, after hanging up, not waiting a half hour for someone to MAYBE take the call. I really need to look into finding another facility.Also,the Quest at Germantown Rd refuses to take walk-ins. WHY? AVOID Quest!

No Appointments, 2 hr waiting time! This is what today's medical service is all about today!read more

we were there for more than two hours and we were never seen. they shouldn't have walk-ins if they…read morewouldn't see us. they should also have a better system. there was no one there to help us, and nobody to answer any of our questions. we were there from 8:00 AM to 11:00 AM. They were incompetent, unhelpful, and they should close if they don't want to help their patients. We won't be coming back.

They were quick, courteous and professional ! I came in as a walk in. I couldn't get an appointment…read moreon line and I needed to get my blood work done. I expected a long wait time. It was less than 15 mins!!! AMAZING!!!! Thank you!!!

The black girl working there today as an attitude and rude.Not friendly or welcoming .Nothing like…read morethe videos shown in the waiting room on the scren.Its amazing how im sure she was so sweet for the interview to get the job .Now not much...

Do not go here, they screwed up a blood test. Totally unreliable. I think they have certifications…read morefrom Iran. Not real doctors.

Because of a severe disablement and having little money coming in, this joke of a medical place was…read moreall I could do (Siefert & Ford on Main St. is even MORE lacking and unprofessional). Over the course of getting "care" there, I was under the care of no less than 5 PAs, APRNs and other "doctors" there. No comprehension of anything I needed help with. They have no idea of uncommon illnesses and how to treat them. If it wasn't that, it was indifference. They hire the CHEAPEST people, without regard for whether it's a reputable person or not. When you hire cheap, you get cheap. WORST people around. Additionally, theirs is a broken phone system, with multiple hangups anytime I need to speak to someone. It is SO bad, that I can drive there faster than they'd answer the phone - IF, at all. When it rings enough times, the system just hangs up on you after being on hold for a good many minutes. This is on a CONSTANT, not an occasional basis. By the time COVID hit and there was a shutdown by everyone, I was at my limit with these Neanderthals (one actually looked just like a cavewoman!) with the SOLE reason for me continuing to be a patient there, was because I needed weekly care. For 5+ years I was treated by the best chiropractor I've ever known, a Dr. Peter Szynkowicz there. HE was getting fewer and fewer hours each week, in favor of a cheaper and less competent chiropractor there by the name of Dr. Kim. Kim's solution to chiropractic was a huge massager. He made me WORSE. Obviously, Szynkowicz had decided not to return to this circus atmosphere so, there is zero reason to step foot in there EVER again. NOTE: I could NOT see him unless I used one of their incompetent PCPs. But please, do go there if you like crap care, a lack of ANY communication between people and can wait for eternity for a return phone call. I have called operations manager Carissa Catalano more than TEN times in the past month. I'm STILL waiting for her phone call. Believe it or not, this is just the tip of the 3 ring circus comedy of errors this place made. This included lost paperwork, the wrong medication, NO medication, waiting days on days to get anywhere. I WILL file complaints against this death care center with as many medical oversight facilities as I can find.

Marginalized health care at its absolute WORST! Overcrowded waiting room and long wait times to be…read moreactually seen by a doctor. They don't return calls unless you literally call and harass them...and even still it will take 4-5 days to get someone to actually contact you. The staff makes no attempts to veil their contempt for clients who are unhappy with the level of service & care provided. Basically, if you have literally NO OTHER OPTIONS perhaps CHC is the place for you to seek your medical care. Otherwise run..don't walk away from this place!

I have wonderful experiences each of the 5 times I've required testing. My most recent experience…read morewent smoothly from making the appointment, to being taken in on time and receiving results posted to the portal exactly when they said they would be ready. My initial test results revealed that I required going back for some more diagnostic testing and a procedure. I understand that its stressful to require these tests. I think if you keep yourself in check and don't take your stress out on the place and people who perform the testing you'll be fine. Remember there are third party labs and other outside doctors involved which may hold up your results etc. For me, the scheduling, technicians, nurse and physician were all amazing! I found everyone I encountered caring, competent and thorough in following up on aftercare from the procedure. It was overall a great experience for a not so great reason. I'd recommend going here and I myself would go back 1,000 more times ....but hope I never have to.

My son had an appointment here, and the experience was deeply upsetting. When we walked in, three…read morestaff members were sitting at the desk. One of them completely ignored us and was outright rude. After we waited for 10 minutes, the staff member on the right finally asked if we had an appointment. Meanwhile, the lady in the center acted like she didn't want anything to do with us. However, the moment an elderly couple walked in, that same employee instantly jumped up to help them. It is heartbreaking to see this kind of blatant bias happening right here in Danbury. If you cannot treat everyone with equal respect regardless of their background, you shouldn't be working in patient care. People can see right through this behavior. I will never bring my son back to this office, and I will never use this facility again myself. I've read other reviews concerning the reception staff .

This small private library serves the research facility, it's clients, and potential clients. It…read morespecializes in medical media.