Ken is the best! I have always had a fear of needles but Ken was so quick and kept conversation to…read moredistract me from thinking about it. I didn't even feel a thing.

I will only go to the Ridley Park location. They are the most professional. Ken is truly one of a…read morekind--I literally feel nothing when he draws my blood. He is always efficient and makes the experience as pleasant as possible. He is a real asset to Labcorp.

Came in for my dad who's 94 this week. Went there to…read morehopefully get an xray on his hand. Instead they said go to the ER because his heartbeat was 40 something. His cardiologist already knew that. Did we get an xray? No I'm at Riddle Hospital today. There was nothing Urgent about sending a man away walking with a cane telling him go to the ER. Took the copay of course

When I call to ask about my appointment, prescription, any other question I want to speak to the…read moreplace I'm calling. Not some shitty ass ai that can't connect me to a real person. Get rid of the dumbass call bot. Main problem is they told me I wouldn't owe any money and sent me on my way. Only to send me a bill half a month later. If they are going to lie to their patients, they shouldn't be in business.

Took family here a few times to get blood taken. I wouldn't bother making an appointment unless…read moreyou're tight on time and want priority. We usually just walk-in and get called back within 15 minutes. If you have 15-20 minutes to spare I would just walk in. Staff is always professional.

I was there twice, and I did notice strange things about needles at my first visit. I was in doubt…read moreif it was new and sterile. Today I saw used one in the box with a new ones!!! Be safe and stay away from this location! I did write a feedback to the office, hope they'll stop this biological hazard.

My experience in recent visit is very pleasant. The staff is very friendly. The place is very nice…read moreand clean and the technician what draw my blood.was very pleased and knowledgeable

I had a frustrating experience at this place. I had to go for testing that my doctor had faxed to…read morethem. Because I had to go for this testing on short notice, I had to take my two little ones with me. I went in the lobby. All the chairs were 6 ft apart. I put 3 of the chairs together so I could sit with my two small children and be within arm's reach, and turned on a show for them to watch on my phone. I made sure that our clump was socially distanced from any other chairs. A lady from the office came out and said I wasn't allowed to move chairs. She was very rude. She said "don't you know that there's a pandemic?" I tried to explain to her that moving the chairs was much safer and necessary so that my kids could be safe and quiet and not disturb the other patients. She just kept arguing with me. So I asked for her supervisor and she refused and said she is the supervisor. I asked her who she reports to and she said they weren't on site. I told her I'd be happy to wait while she got them on the phone. And she walked off in a huff. A few minutes later I was called back. The lady who called me back "couldn't find" the doctor's order and told me to go back to the waiting room and call and have them fax it. So I do, let the quest staff know it's been faxed, and wait about 20 more minutes. A little later she comes out, and say "sorry, it's not come through. You're going to have to come another day. We're open tomorrow." I know she was lying, because I have a voicemail from my doctor's office saying they faxed it to the fax number (which she read off, along with the time she sent it.) So they denied me service, and lied about receiving the doctor's order. I get that it's not fun accommodating small children, and this pandemic is hard, but I think I should be allowed to sit close enough to my own toddler who I live with (and sneezes on me all the time anyway) to keep him from falling off the chair and bumping his head! I'm not exactly sure who or how that lady thought what she was doing was keeping anyone safe from COVID! The staff here are terrible.

Urgent Care - Springfield, PA Do not step foot in there !!!…read more I am sharing this experience to inform others and encourage caution. My daughter was denied treatment due to an outstanding balance, which raises serious concerns about patient care and billing practices at this location. Healthcare decisions should prioritize medical need, and this experience left us deeply troubled. I encourage anyone considering this facility to carefully review patient feedback and be aware of their billing policies before seeking care.

Well we went on Thanksgiving because it was open on Thanksgiving. We needed to check our kids…read morebecause they had strep symptoms, and the school had sent a warning that many kids are sick with strep. We specifically asked for strep tests. We traveled over an hour to get there and back, and hours later, at Thanksgiving dinner, we were called with the results of Covid and flu tests, which we had specifically NOT asked for, and no strep results. They did not test for strep at all. We suspect that they only tested for the tests they could charge our kids insurance more for. Now we have wasted hours on Thanksgiving, and we have to do it all over again tomorrow because our kids need antibiotics. On top of that, the person on the phone was not apologetic - she clearly did not care. Thanks for stealing our insurance company's money, Patient First.

MDI is conveniently located near a lot of shopping plazas in Springfield. They have their own…read moreparking lot & have recently changed their name to Akumin. There was no one at the front desk when I arrived. It was pretty quiet & empty. After a few minutes of waiting, one of the staff members greeted me & gave me some forms to fill out. I arrived about 20 minutes before my MRI appointment time. After I filled out my forms, I waited for about 5 minutes until Brenda greeted me & told me to follow her to the MRI room. They have a room where you can store & lock your personal items with a key that you can take with you to the MRI room. Brenda was very nice & made me very comfortable. She offered me headphones to listen to music & a blanket in case I get cold. She was very sweet & accommodating. She checked in with me during the MRI to make sure I was okay. Definitely a great experience for my second MRI & y'all know laying in a tunnel-like machine for 45 minutes isn't comfortable. Haha I'll definitely come back here if I need another MRI in the future.

Can't even get anyone on the phone to see how far out they are scheduling, I've tried several…read moretimes. Can a review be less then 1 ?