The staff was very friendly and helpful. The facility is clean and well organized to help clients…read morespend the least amount of time waiting. Everyone was professional and gave clear explanations of the tests and what I needed to do. It took very little time to have two tests done. They are a wonderful place to use for x-rays and tests. I highly recommend them!

Overall they did a great job. Very informative and welcoming. Explained everything throughout the…read moreMRI. Could have gone with less wait time, they ask you to come in 30 mins early for 2 mins of paperwork. But some people are always late so I kinda get it.

Thank you for the great experience being a patient at your Fuquay site. Debra Watson has been great…read moreas a provider for my health care. She listens to my needs, and provides me with the necessary care. The office is clean and tidy, with very minimal wait. The staff up front are polite and helpful. Keep up the good work-I appreciate everyone here!

MUST READ: Lies, Loops, and a Whole Lotta Nope Ah, the sweet…read moredream of finding a reliable, caring primary care doctor... turns out, it's about as real as a unicorn driving a Prius. New to the area and feeling all hopeful, I began the noble quest for a new primary care practice. After dialing more numbers than a telemarketer on a caffeine binge, I finally struck gold--or so I thought--when Avance said they were accepting new patients. I filled out the online new patient forms like the responsible, tech-savvy adult I am (Network Technical Engineer). Then I called to confirm like a good little human. Their response? "We have no record of your forms.".....Cool, cool. No big deal. Maybe they're just... hiding. I filled them out again. Called back......."Still nothing." At this point, I'm wondering if their inbox is a black hole or if I accidentally sent the forms to Hogwarts. I fill them out a third time, and FINALLY, on March 11th, they seem to crack the ancient code of "how to open a file," and I get an appointment for April 28th at 4:20 PM. A bit of a wait, but hey, we're finally getting somewhere. Fast forward to 3 days before the appointment: I got an email asking me to confirm--but surprise! My appointment is now 4:40 PM. Huh. Mysterious. Not the biggest deal, I move my meetings around to accommodate and get ready. Appointment day arrives. I show up early (15 minutes early, because I'm a grown-up and still believe in punctuality). I'm armed with: My new patient paperwork (for the 4th time), Prior medical records, Prescription list, and a glimmer of hope. I walk up to the front desk. Give my name and date of birth. The receptionist squints at the screen and hits me with: "Oh, your appointment was canceled. The provider isn't here." -Cue record scratch.- Excuse me, what? I ask if maybe someone else can see me. Or perhaps I could come back tomorrow. The answer? "No. The next available appointment is June 10th."That's a whole new fiscal quarter. No apology. No "let me check with my manager." No "we'll get back to you." Just a big ol' "meh, maybe next time." So I leave. Obviously. Once outside, I call their main number. A call center agent gives me the corporate apology special and says she'll notify the manager, who will "definitely call you back." Spoiler alert: 48 hours later... nothing. No call. No email. I even log into their patient portal and send a note directly to the provider (Debra W., if you're reading this--you left me hanging again). Still nothing. Bottom line? In today's healthcare world, patients are treated like they're just the next item in line at the DMV. What used to be "how can we help you?" has turned into "take a number, and maybe we'll ghost you later." So, if you're looking for a compassionate, responsive, organized doctor's office, you might want to keep on scrollin'. This ain't it. May your search be shorter, and your patience longer than mine.

Dawn is great! I've never felt any pain when she takes blood. Even though she's the only person at…read morethis lab, she is always friendly. The lab is very busy so I would suggest making an appointment and doing your virtual checking in.

No problems, just make an appointment. Helpful and friendly service.read more

I went for a simple bone density test. It's taken over 1 week and a day so far and they have not…read moresent results to my Doctor. Honestly our daughter and my husband gt frequent MRI's and scans on their cancer journeys and 2 days tops for results. Disappointed...but you decide what works for you.

I took my daughter there this morning for an ultrasound and did not have a good experience at all…read more Having come from a medical background for my entire life (Dad is a retired OB/GYN), the tech who performed her ultrasound never told us what she was doing, what it was she was looking at or scanning, did not communicate anything with my daughter and my daughter had to ask her what it was she was looking at. When I asked her, she gave me a short, contrite, one-word answer and said basically the same thing to my daughter. She never told either of us what the procedure entailed before and during the ultrasound. We won't be returning here for any of our medical procedures and I don't recommend t office in Fuquay Varina.

I have a Diesel F250 King Ranch that had a check engine light come on. I needed it checked. I went…read moreto crossroad ford dealership in Fuquay and they told me that they could check it but it would be a few weeks before they could look at it. I then went to J&F Mechanic Group and they talked with me then took it in to do a diagnostic. They said it was the turbo hose that was worn. They replaced it and i was in and out in less than 2 hours. These guys were absolutely wonderful. It they had ten stars i would have given it to them. Thank You guys for taking care of your customers. Great Job!!

From the owner: J&F Mechanic has been serving Fuquay-Varina, NC since 2013. Their team of experienced mechanics…read morespecializes in auto repair, providing comprehensive car care for the Fuquay-Varina community. We will continue to give our customers the best experience in automotive service.

I called to confirm whether my insurance was accepted at your office. I was told staff could not…read moreverify this information, but my appointment was scheduled anyway. When I later contacted my insurance company, the representative had to call your office directly to confirm coverage--and was told my insurance was not accepted. This created unnecessary frustration and wasted time. Patients rely on your office for accurate information, especially when they are already managing health concerns. It is the responsibility of staff to verify insurance coverage before scheduling appointments. I strongly recommend that staff receive additional training to ensure they can properly confirm insurance acceptance prior to booking appointments. Doing so would prevent situations like this and ensure patients feel respected and supported in their care. This is a direct reflection of the doctor. IF he does not find this an issue in his office, then how do you find that he would help you ethically?

Been going there for 7 years and haven't made much progress. Asked Dr. Devante why I am not losing…read moreweight, he told me to eat like a bird...... Asked Dr. Devante about potential bacterial overgrowth, and he told me to eat dates/prunes.....(wow that is a really bad advice) My cholesterol is a bit elevated, but didn't go up and he's in a rush to put me on cholesterol lowering medication. I declined. My TSH is 5.50 but he didn't bother doing anything about it. I'm done, leaving and going elsewhere. This isn't healthcare.