They are an awesome testing facility. Fast with getting the…read moretests done and also bilingual. I had to bring my son in once and they were respectful and understanding. (You know how curious two year olds are lol). Definitely recommend.

Love this clinical pathology lab facility that is so conveniently located at Terra Luces on 2270…read moreJoe Battle. They are open Mon-Fri from 7:30AM to 4PM. They do close for lunch then reopen until 4PM. The staff and nurses are really welcoming. The place is really clean and offers very comfortable seats. The quality of care provided is first rated.

Doctor ordered lab work for my daughter, and this location was available at 7 am! Early, but…read morenecessary to get it out of the way. The facility is clean, with chairs spaced apart, and established social distancing in place. Check-ins are easy; simply scan your printed appointment form at the front kiosk, and you are set! They are punctual, and efficient! The technician was attentive and gentle. We were done, and in our way by 7:08!

I checked in and waited 40-50 minutes for them to tell me they can't take me for my glucose test. I…read moreunderstand you're swamped but don't accept walk ins/ make it your whole marketing strategy for convenience when it's not/ or make me wait for nothing I understand that the test takes an hour and I would have made them go over 7 minutes. But I'm pregnant and uncomfortable I cannot believe the treatment of this place. ***they need someone in the front telling patients these things so hey if someone told me up front they don't think they'll get me in time. Fine. But I was there 40-50 minutes in their horrible chairs

Came to Immunize for my flu shot, they helped me in office real quick and was able to go in and out…read morewith no wait. Nurse monze had a light touch and I couldn't even feel anything which was awesome!!! Will be going back for my shots here :)

This is my first time writing a yelp review so I want to say a few kind things before I explain how…read moreupset I am about the service I received. I came to this clinic around 3pm on a Friday it was pretty busy. My son does not have insurance and they thankfully accepted us with a $20 fee for all his shots which I am so thankful for! Most of the nurses were very nice and helpful to the people they were caring for; some of which helped assist me even though they were assisting others. My issue is not entirely with the clinic but the woman, Eileen, who cared for my son although I would NOT call it caring at all. (1) Eileen did not seem to be competent or confident in what she was doing. When I would ask her questions she had to ask others employees to answer for us. Even while sitting down doing paperwork she kept asking the woman next to her for help while they were already trying to assist another client! (2) She told us to go to a room which was already occupied! we had to stand around until we were directed by another staff member where to go. (3) When she came in, there was no type of briefing for my child; she didn't explain to any of us what shots he was getting. There was no conversation with my child to let him understand what was happening or what she will be performing, she just stabbed him in the arm with the needle! As a parent this is very unusual in my experience, when there is an invasive and painful procedure being done you usually want to let the child have some kind of understanding of who you are, what your doing, and what to expect. You know, as a stranger invading their personal space? (4) He was crying of course which is expected and since he was getting 5 SHOTS, he was over it by the 2nd one and began to fight and squirm. My mother and I were trying everything to make him stay still and calm him down but she impatiently gave him a shot WHILE HE WAS MOVING. (5) By the last shot she had asked another staff member to step in and help. They did the shot quick and efficient which made me realize how slow our nurse was taking! She left the room almost immediately. There was no comforting from her at all. (6) We asked about aftercare or what to do if my son gets sick. She shrugged her shoulders and told us he shouldn't get sick??? Another staff member had to step in and tell us what we needed to know for aftercare. DO NOT GIVE HIM ASPIRIN for example. (7) To put the cherry on top of it all she didn't even give me back my immunization card after everything was over or even fill it out!! Thankfully there was still staff who stayed after hours to give it back to me. They must have checked to see if she recorded what shots my son got and signed it off for her. For all the parents that are taking there kids here her name was Eileen. I will be taking my son to another clinic and will NOT be returning. Mahalo to the competent staff that stepped in for Eileen! Clearly she was in training but lacks empathy and consideration which can't be taught.

Check-in was very easy, place was clean. My phlebotomist was very kind and thorough making the…read moreexperience comfortable. This is one of the best Quest by far in El Paso.

No receptionist. The only time someone addressed me was to tell me I wouldn't be seen until my…read moreappointment time. Inefficient. Unprofessional. Lazy.