I just recently went due to some pain and they treated me promptly and were very kind! The doctor…read morewas very kind and thorough at explaining everything, ensuring that he wanted to check out anything major so that they tackle that first.

The lack of empathy from the staff was very scary! I had an excruciating headache and was diagnosed…read morewith a bladder infection..I couldn't get out of bed for 4 days, the Covid test was a complete joke, I barely felt the swab. The hospital was dirty and hot. Aren't hospitals supposed to kill germs with the cold air?

Care was great no problem…read more When checking into ER I was not asked for any insurance information, being young and still learning I thought they'd ask later while being seen. No but I do feel that it should be the receptionist's job or whoever's responsibility to make sure they get that information. Called the billing department, got it taken cared of by giving my insurance when I got billing. Then I started to get mail thinking it was a scam because I've already called and took care of billing by giving my insurance information that should have covered everything. Come to find out all billing information-pathology- was NOT sent to my insurance. And now I am going through the hassle to try to get ahold of pathology billing.

This is the largest multidisciplinary hospital in El Paso with an excellent reputation for surgical…read moreand cancer through their strategic partnership with Texas Oncology. Their process is very efficient and streamlined, but requires a fair amount of paper work. Patient's room are very spacious and nurses are typically friendly and attentive. The hospital was also at the forefront of the COVID pandemic's response under the great leadership of Dr. Carlo H. Its Chief Clinical Officer. Overall this is a place you want to land when it comes to serious and professional care.

Expected better quality care, I was feeling very horrible and when I got called in, they were…read morerushing and once they did the usual and got checked and diagnosed, they said there was nothing they could do and to just wait for the pain or illness to go away

This place is super unorganized. I had a 11:15 appointment, I've been waiting for an hour and 45…read moremin. Walk-ins are told the wait is 2 hours but so far they have all been seen before me and other scheduled appointments. Will never come here again.

Okay. Well I never gave my review so here it goes. I personally had a bad experience. You don't get…read moreseen by a real Doctor. A NP is who treats you. Mine basically was going to send me on my way. I had to beg for a Z-Pack for her to say that it's bad and that Doctors are prescribing antibiotics so much that one day they aren't going to work. I had to pay $140 with Tri-Care so I was adamant that she give me an antibiotic. Come on lady, I promise I'm not here for you to tell me to get some rest. Anyhow, nope wouldn't go back. Btw: After two days of the z-pack I was better better better!!!

THIS ER IS A F*****G JOKE . Sat in this ER for 6 HOURS with my 6 month old son who obviously was…read morehaving an allergic reaction. At hour 4 1/2 hours the receptionist says "You only have 1 person in front of you." At hour 6 my son progressively got worst, and I say "My son is getting worst" and she says "You still have 1 person in front of you." Please this ER needs to be reviewed and shut down. It's HORRIBLE. Been stationed at Fort Bliss 5 years and it's never gotten better, worst hospital in the state of Texas and the Army should stop funding it. Everybody here is obviously just there to get paid and not help, please shut it down. Rather use a civilian hospital at this point. Good way too show the free healthcare soldiers and their families are offered, and the effort the workers put forth too help us, can I get a HOOAH? I wish zero stars was an option.

Wry interesting that I'm writing a review for WBAMC - because having been stationed at FBTX 7 times…read morein my career, and even having my fiancée actually assigned to (Army Nurse) ... for a fact I've reviewed this place. As it is, often folks from Yelp create new businesses for a business that already exists - so don't be surprised if you find more than one WBAMC. Anyways, without going back through the entire thing - WBAMC is one of the Army's TOP, premier and newest medical facilities. FULL hospital too (this ain't no limited function clinic). From babies being born, to meds getting refilled. From labs being assessed, to surgeries to correct your weak knee that you just need to run more and it'll fix itself Troop! From full service 24/7 emergency rooms to a world class dining facility. Event spaces, conference spaces, and full time Student Detachments and HR sections etc (Army Staff and Company Command functions). WBAMC is one of the largest and newest medical center in the entire southwest region (civilian side included), and definitely a premier Army Medical Center. Go crash something to fall off a roof or whatever and get a chance to experience the elite care given at WBAMC!

Twice appointment cancelled for diabeticfoot care and no opportunity to reschedule sooner than 2…read moremonths in future, each time! No explanation. Lost a customer

This review is for the business side of this practice, not the medical side…read more If you are uninsured, DO NOT trust this business. They will overcharge you, make it impossible to get help, then tell you they don't have the power to correct their own mistakes. I have had three appointments with this group (at the Murchison location, for what it's worth) and ALL three were billed incorrectly, adding hundreds to my bill. I have been trying to get these charges adjusted since FEBRUARY and every time I call my doctor's office they say there is nothing they can do. Really? Nothing they can do to fix mistakes they made?? The first mistake was failure to consistently apply a discount. The second two mistakes were outright billed for things that never happened or more expensive versions of the care that was actually delivered. I ended up researching the correct codes and submitting them to billing because their own people were so incompetent. I've tried using the online bill pay portal to contact them because they promise a response in two business days. Never heard back from them! I am consistently directed to call the billing department at Lee Trevino who never ever answers, or to call an office in San Antonio who just directs me back to the practice. I've tried calling at different days and at different times. I drove to the office to speak to someone in person and was told I needed an appointment. How am I supposed to make an appointment if they don't answer phone or email? The receptionist wouldn't let me speak to the billing manager but let me pass on a sticky note full of my corrections. Only some of them were corrected and I haven't been able to speak to anyone since then. I am a self-pay patient, so maybe you get better treatment if you are insured because at least the insurance will fight for you. I ended up skipping the remaining care I needed because I couldn't afford to pay for any more of their made up charges.

from my of may 9-2026 saturday i called 911 for because of a…read morebad very bad pain in my lower right abdominal and foot ankle my leg and hips and my lower right ribs hurt it really so bad i had to call 911 i went to del sol hospital east emergency side they or no help at all for me to me a man came in my room i asked him who are you he look like a bum a homeless person regular clothes for winter and he said he was my doctor give me a break that's uncalled for to me a man says he's a doctor he look like a homeless person regular clothes got no help at all from that hospital del sol hospital they did not do nothing for me i had high blood pressure that's all they did to control my high blood pressure anything else for my pain i got nothing from him or them female nurse was rude angry like at the world rude ugly horrible don't go to this hospital it's worthless!!!! m. o. s.

I accompanied a family member for a routine procedure, and was impressed by the efficiency of the…read moreentire process. The staff was extremely helpful, very friendly and professional, from beginning to end. Highly appreciated and recommended. 5/5

The Patels are amazing I've never found such a good pediatrician for my kids until I found the…read morePatels the way they take their time with you to explain and answer every question. The love and passion they have for kids is truly amazing my kids are so comfortable with them it's what touches my heart

I wouldn't even recommend this place to someone I didn't like! I brought my son here because it…read moresupposedly had good reviews now I'm not sure why! The staff and their answering service is rude. When you call for the dr after business hours he just seems annoyed. They do not work with you at all! Heaven forbid your child gets sick and you don't have an appointment, they make it hard for you to be seen! Had to go to a emergency room because they couldn't make the effort to squeeze you in! I expected so much more from a pediatric office I mean come on it's our kids!