First I want to say kudos to the ER staff!.. we have been there twice because of my wife and my…read moreson. And both times we have been treated professionally and treated with respect. And is convenient and easy to get there. We will not change the place for any emergency situation. Thank you for the service and thank you for what you do

I came to Elite because I fell down the stairs and hurt my knee and ankle, had to ask for a…read morewheelchair and the left me for hours without any to ease the pain. They yellow tagged me for a fall risk but I had to get to the bathroom by myself while the staff walked right past me including my dr. I have 2 torn meniscus's and a torn acl and they could have cared more then they did. it's not like I came in drug seeking didn't even ask for anything but an ice pack.

Why 5 stars? Because this will be my go-to walk-in clinic from now on…read more --- --- --- I recently came down with some kind of gnarly illness where I was feverish for several days. I took an out-home Covid test and it was negative. I assumed it was strep, which requires antibiotics, so I wanted to go get tested. My wife had a good experience here recently, so I figured I would try it out. I went online to reserve a time and there was something available 20 minutes from when I was looking. I checked out the GPS and it was going to take me 17 minutes to arrive. Perfect. My main reason for the 5-star review here is that they do not require patients to wear masks. It's not that wearing a mask for a half hour is the end of the world, it's more that I hate participating in the stupidity of something that accomplishes nothing other than extend society's exuberant anxiety. Wear one if you want, but Brazos not requiring them is why they gained a fan in me. My co-pay was $75, which I thought was a little steep. I tested negative for strep and then it was suggested I test for the flu. That came back positive. And when I left, I assumed I'd owe more, but nope! That $75 suddenly didn't seem so steep as it was all-inclusive, at least for what I received. See ya next time Brazos, though I hope it's not for a while. The flu was intense enough to last me for the rest of the year.

Great medical office, wonderful and warm experience from start to finish. Appreciate Ms Angela…read moreUscanga for taking time to ensure that I am properly informed about my health and care. I would have no qualms in recommending them to family and friends. Lydia

I recently visited Next Level Urgent Care in Spring for follow-up care while recovering from a…read morebroken ankle. Overall, it was a very positive experience from the moment I walked in to the moment I left. The front desk staff greeted me warmly and efficiently handled my check-in. The facility was clean, modern, and had a welcoming atmosphere, which immediately put me at ease. I didn't have to wait long before being called back, which was a huge relief. (the first time I went) The medical staff were professional and attentive. The provider took the time to listen to my concerns, review my progress, and explain the next steps in my recovery plan in a way that was easy to understand. I appreciated their thoroughness and the genuine care they showed throughout my visit. The only reason I'm giving four stars instead of five is that there was a slight delay when I was waiting for my discharge instructions and follow-up care paperwork. While not a major issue, it did make the visit longer than I had anticipated. Despite that minor inconvenience, I would highly recommend Next Level Urgent Care - Spring. Their professionalism, clean environment, and attentive staff made this a reassuring stop on my recovery journey.

This is my 3rd time coming here and I will continue for any future needs. The staff are so sweet…read moreand patient. I went in due to very bruised knees from a fall. The nurses listened to my concerns, X-rays were done quickly. The PA listened and was very explanatory about my condition.

I came into the clinic with severe dizziness to the point where I was getting very worried, I…read moreneeded to find a place that gave me IV for hydration if needed because I felt super dehydrated! and this was the perfect place! The clinic was clean, there were snacks and cold drinks for this heat, which I appreciate very much! as well as the staff that treated me so kindly and rushed me to the back and immediately started helping me, making sure that I felt heard and better! Shout out to everyone at the clinic putting their grain of salt to help us out. Y'all are doing an amazing job!

Fantastic care here! Brought my son in for a bad cut on his finger that needed stitches - first…read moretime for stitches at that. The Doctor and the nurse were so patient, caring and kind with my son. Thorough, excellent care. Thank you!

Mrs Sandra Russell is my primary care doctor and I love her so much. Everyone needs to have a good…read morequality doctor in their life that is concerned and always catching up. I have been coming here 6 years. When I go it feels like im going to a friends house, not much a drs visit TEAM SANDRA RUSSELL

Where do I start! I was referred to this clinic because I needed to do my check up. I go there and…read morethe experience was ok. The people were polite (during face to face interaction). That isn't my problem with this clinic. They sent me to Labcorp to get my blood drawn which was their first mistake because I have Aetna, Labcorp sent me to Quest Diagnostics because my insurance doesn't cover their services. So I called Avenue 360 back and asked what was going on and they said "that is correct sir and sorry for the mishap, please go to Quest Diagnostics." So I go there and complete what lab work I needed done. That isn't my issue either, I understand people may over look things and make mistakes. Everyone is human. However, Avenue 360 Health is TERRIBLE at communicating and giving call backs. I have been calling for the last 3 days and every time the clerk who answers the phone tells me the doctor will give you a call back. So I finally get in contact with the doctor today and she's talking to me non-chalantly, giving me one word answers, not explaining herself, asking me questions that have nothing to do with why I'm calling or the situation at hand. EVEN offered me to go to another clinic for whatever reason which would mean I would have to do this scenario all over again. Then she finishes by saying "I'll give you a call back", so then I asked what is the number that I can directly reach you, so then she asks me in a smart way "well what number did you call?" So I asked back, that isn't what I asked, I asked what is the best number I can contact you at. Her name is Sandra and this is terrible service, I wish I could go somewhere else!!! Stay far away from this location.

I suffered because they wouldn't try antibiotics…read more The physicians weren't sure if I had a viral or bacterial infection, so instead of trying antibiotics to see if that helped they refused, saying first that my symptoms weren't present long enough to justify antibiotics, and the second time because they weren't sure it was bacterial. I suffered for ten days with debilitating muscle aches and sky high fever because I was told after four days that "it's probably viral" so it wouldn't do any good. I was left with no course of action or way to get help. I got worse and I couldn't sit up, lift a bottle of water, move sheets off me without help. Agonizing is an understatement. I saw another doctor after ten days and they immediately agreed to try antibiotics, less than six hours later I can move again. So perhaps next time, when you're presented with a patient who you're unsure has a viral or bacterial infection and they ask to try antibiotics on their second visit after no improvement you should try it. I'm writing this so that this can be a learning experience. The staff and physicians were very nice, and the customer service was fine. I really hope they learn from hearing my experience so that this doesn't happen to future patients.

I have used them many times in a pinch. Open late, take walk-in, and they are affordable. Mostly…read moreused for sports physicals but I have used them for minor ailments as well.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

This is the best place. Had to get checked out so I show up and walk right in with hardly any wait…read more The staff was extremely friendly and the NP that saw me was professional and thorough. You don't have to worry about dealing with all the insurance mess (waiting for approvals, tons of paperwork, etc.) and just pay a reasonable visit fee. I was in and out in 30 minutes with the prescription I needed. Thank you for having a simple, insurance free, quality care option into our area. I would highly recommend this clinic for your basic primary care needs.

Don't know who own this clinic but they so stingy with the air conditioning. The room is full of…read morepatients and family members but not heard the AC running , nor fan running to circulate the room. I have been to a lot of Dr. offices and when you walked in you would feel the fresh air right away and some of them also had a stand alone fan. not recommenced