I personally had a great experience here. The doctors were very nice to me. The radiology could…read morehave been better for me tho. I did feel very rushed for that test. I have to say the most I waited was an hour. You can't really take photos here because of Hippa violations. I guess I've gotten lucky with the wait time.

More testing is required on this eye of mine, so they sent me here and just then alarms started…read morescreaming, hornish sounds came shrieking, sounding their warnings as if an invasion were eminent. Security stood down so I chalked it up to standard practice and testing procedure for possible emergency purposes. The test was administered by a cheerful woman of Asian descent. She asked me questions, many questions, enough questions that it took up the majority of my time spent with her. I'm having this reoccurring thought that my eye will someday find itself in a biology jar next to long leggy things. Then the clipboard came back out but it was handed to me and I had do some of that reading and writing stuff and that went well. So after another exchange of paper and pleasantries with the receptionist, I was off to run the long hallway gauntlet of white, with doors and people stuck to the musty new halls sides as if they were painted to it.

If I could give less stars, I would. Please know that this location does not open until 8:30 am…read more Odd, considering I was given a 8 am appointment online. Unfortunately, I was not the only one with an 8 am appointment. The technician opened the door at 8:28 am and did not have the proper information for any patients, which incurred further delays. She shared that she is only covering for today; she is not normally staffed at this location. Tamekia (the technician) was very professional, calm and kind - this was the only saving grace. I will try my best to avoid this location as it seems very disorganized which creates long wait times. I did not leave until 9:45 am. 7:45 am - 9:45 am for 2 viles of blood? SUBPAR.

Terrible customer service. I would give them minus 5 stats if I could. I had to wait for an hour…read morefor a URINE CUP when there were only three patients in the office. They gave me wrong number of tubes to collect specimen at home. It took them a week to send the standard urinalysis report to the doctor's office. The only reason they started the process of sending the report was because I called the customer service and told them to send the report. Very disorganized and unprofessional office. Do not go to this place.

I am extremely disappointed with the service at the LabCorp location at 111-16 Jamaica Ave,…read moreRichmond Hill, NY 11418. For the past two days, I have been calling to schedule an employment-related drug screening, and each time my call is sent straight to a recorded message instructing me to leave a voicemail. I left multiple messages and never received a single call back. This is a time-sensitive matter, as my testing coupon is about to expire. I even escalated the issue by calling the New York office number provided by LabCorp's Corporate Headquarters, yet no one picked up that line, either, and then the line automatically dropped. The complete lack of responsiveness is unacceptable and shows a serious disregard for customers' time and needs. I highly recommend using other services instead of LabCorp, as they are completely unreliable. I have never left a review on Yelp, so I don't know how to give zero stars in my feedback; otherwise, I would have done that!

I just came here to have my blood drawn... I waited 70 minutes but still didn't get my blood…read moredrawn... The efficiency is so low and poor

My doctor sent me for routine lab work and I stumbled across this Quest location nearby. Hubby…read moredropped me off here which was a little confusing at first because I didn't know exactly where the building was. I figured it was between the old movie theater and the lingerie shop. Once we located it that's exactly when the craziness started. Upon entering the building, I located what floor Quest was located on. It was so scary because the building is desolate. I didn't think the elevator was working. There was construction going on but not really. I literally had to walk a long ass maze to get to Quest. There were various doors leading you to different places. When I finally made it to the "office" there were only patients and no physical staff that were visible. There are two kiosks that you have to use to check in. Once you decide if the appointment is for you or someone else there's two options, you can do a quick check-in or you can do a manual. Check-in the kiosk and describe the reason why you're there. There's no one there to help you. There were a few people there just waiting and I'm like is this standard. They had a TV that did not work. I checked in at the kiosk and the next appointment wasn't till 1:20pm. It was 9:30am. There was no way I was gonna go home and come back. I chose the walk-in standby option. They said it could take anywhere from 30 to 60 minutes and there's no guarantee so I just waited. It took me about 20 minutes to be called in. I was in and out. The Trinidadian guy who drew my labs was really nice. He also weighed me and took my blood pressure. We were cutting up as if we knew each other for a long time. It was really nice. We talked about our families, ethnicities and growing up. It was a good appointment other than him stabbing me as if I did something wrong lmao. I mean he doesn't know how to stick needles and he killed my arm. I I asked him how soon when I get my results he said by Monday.

I registered with Quest On line. i was told I must do it all over again when I entered the…read morefacility. The tech was civil. I don't need "bedside manner" but a smile and a friendly greeting wouldn't hurt. I needed a specimen container and was asked what type?? How many containers are there to collect "poop"? I left without one because I didn't have a script for one. Northwell Health is far, far superior to Quest.

Worst customer service and a waste of time. No consideration for the patient's care and lack of…read moresupport. Lack of communication and information. I was supposed to get a drug test but you have to come before 2:30 PM as so they claim.

Horrible customer support, waited on hold for 6 minutes then she answered with an attitude then…read morestarted raising her voice when I said excuse me, so don't call this location if your need help with anything because you wouldn't find it here.

I had an amazingly wonderful experience at this place. Lissette was super nice and was really…read moreaccommodating and started the DNA testing process right when I arrived a few minutes early. She explained the process clearly, answered all my questions, and was super effective in time management and getting my father and I in and out of the facility. I highly recommend this location for quick, professional and friendly DNA testing.

From the owner: NYC DNA Testing of Queens is all about getting you the information you need. We offer several DNA…read moreanalysis tests including Paternity Tests, Sibling Tests, and Grandparent DNA tests for the residents of Queens County. We have a network of DNA collection sites nationwide so parties can be tested at separate locations and times without any hassle.

Have twice gotten a flu vaccination at the Forest Hills LevelUp and twice had problems with what I…read morebelieve is fraudulent billing that's near impossible to resolve. Both times I requested a flu vaccination, advised that my insurance does not cover vaccinations administered at an urgent care and that I would pay for the service. Both times I paid for the vaccination upfront and have the receipts. As part of the lengthy registration process, I was required to provide insurance information. Both times, LevelUp billed my insurance for services I was never advised of and when my insurance denied the claim, they came after me for it. It gets worse because there is no easy way to resolve this with LevelUp. They continually send me TXT collection notices that don't allow a reply, the phone number on the TXT notices does not pick-up and the website the TXT refers to is apparently a third-party agency that can collect but not help with resolution. If this were a legitimate transaction, a issue like this would be easy to resolve. Given that this is the second time this has happened and LevelUp's obtuse collections procedures, this seems outright fraudulent and recommend avoiding this business.

For me at least it was better then their rivals. They wait time is shorter and for the type of…read moreinjuries I usually sustain (possible fractures or broken bones ) they have a orthopedic on staff. They other places don't. The other places took X-rays and then referred me to an orthopedic . That has been my experience. I am writing this the same day I had my injury. At first I went to another urgent care, they told me it's a 2 hour wait and no Orthopaedic on call. Then I came here and in 20 min I was being examined. Out the door when I would have still been waiting at the other place. I'm in pain now so my writing may be all over the place but I did not see many reviews here so I thought it would be good to post now before I lost me momentum

Staff was great...what pissed me off was being told I have to charge a $100 deposit until they can…read moreverify my insurance will pay the bill. Like seriously Quest is in network with Anthem....I even called my union a d the representative was like what...why are they charging you...they are in network smh...Quest if your in network with and insurance company you should not being charging $100 on the pts card becuase you want to make sure its covered. That should be resolved before the patient comes in. Or discussed in the contract you signed with Anthem to provide care for their members. Will definitely be looking for another lab to bring my business.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Oh my God they were rude...from the receptionist to the nurse…read more I went there for my blood work....they did not say even hi...or anything....and we're extremely unprofessional ...the lady who took my blood did not know what she was suppose to do? She was asking me if I knew what my doctor wanted me to do!!!! Where as my doctors office did sent her my prescription and I had another copy with me ..and gave it to her!!! But some reason she was really confused and got a book and start looking and searching for what lord only knows!!!!!! Lol.... It was hilarious..... When I went to my doctor and asked him what was that test all about? It was just a normal test for rheumatic fever!!!.......what ever it is she should know how to do her job and act like a pro ..........

Came in to do a drug test at 4:19 and they refused to have it done claiming they stop doing it at…read more4:15. Information like that would be pretty good to have in any manner of their website, Yelp page, etc. Coming quite a way just to be told, "yes we can't do that." Why even be open till 5pm if you're gonna let the staff in charge of that be absent almost an hour before close? Highly recommend any other place that offers the service to avoid nonsense like this.

Dr. Cohen is a great doctor. He has been the first to give my husband a through diagnosis and…read morecourse of treatment for the severe pain in his neck and shoulder. He has taken the time to listen to all the symptoms, examine for all issues and actually give treatment that has helped to relieve pain. My hubby has been living with severe pain from a pinched nerve and other spinal issues and only Dr. Cohen has helped. The office is very clean and the receptionist has been very nice and helpful with booking appointments and insurance.

From the owner: General Nuerology, Nueropysiology, and Pain Managementread more