I left a negative review two weeks ago after being treated rudely by one member of Perll's staff…read moreonly to see it removed shortly thereafter to be replaced by a lengthy review praising Perll written by someone who identified him or herself as the president of the lab. (BTW, how about just Managing Director as 'president' is more than a little bombastic) First of all, to have my review removed is highly unethical. What is the purpose of having a forum to review goods and services if one's voice is not heard? I going to assume, and I can't know for sure, that the removal was either at the behest or threat from; (1) One of the people I encountered at Perll; or (2) the person who posted a flattering picture of Perll on Yelp who could be the same person. Bottom line, I was treated in an aggressively rude manner by an employee in charge on a Saturday morning who was late in opening up while I waited and was told that they were not providing any diagnostic services that day. As I started to depart in my car another person attempted to apologize for the rude behavior, apparently acknowledging that I was treated so, by starting off by saying that the lab's pricing was "cheap". I don't select my medical services based on cost so this was a completely hollow, as well as irrelevant, argument. They may be fine 99% of the time but I will never use them.

From the owner: I'm Nava Nawaz, MD, FCAP, the President and laboratory director of Perll Diagnostics…read more Not everyone agrees on what health care truly should be. For some, health care should be viewed as any other business, one governed by market forces. For others, health care should be a scientific enterprise, a means of expanding our knowledge of the human condition. At Perll Diagnostics, we think that, first and foremost, health care should be a means to help people. Our people believe in ethical practices, integrity, and service, and we prove that daily in a number of ways. First, we've made it a point to be convenient through offering a mobile phlebotomy service. Not everyone can take the time to visit a laboratory during the day. For those who can't, we make life easier by coming to them for blood testing and other services, no matter where they are. Second, we've made it a priority to always have a physician on-site at our laboratory. By doing that, there's always someone available with the proper qualifications to make medical decisions, be available for professional consultations and answer questions. Third, we've taken steps to offer the pinnacle of client service. When we perform medical testing, the results of the tests are available within 24 hours. For those who do not have any health insurance coverage, our pricing is fair and affordable for all. We believe in being as flexible as possible for both patients and doctors...