In the 15 years going there there has never been a good experience…read more For the last 2 years I've been traveling to Collegeville the Paoli branch should close again this morning I show up to get blood work done and it will be a long time It seems it is only this location When I started going to collegeville I couldn't believe the difference twice the size and no wait I think it's better to close this location or find a better manager

The employee who was working today was so amazing, understanding, patient and kind. After a…read moreHORRIFIC experience at the Berwyn location last week, I took my 5 year old to the paoli location for labs (my insurance only allows us to go to labcorp). He was very upset and scared, crying and hard to manage. When I say the women working was a saint, I'm not exaggerating. Not only was she extremely professional and kind, but she also didn't make me feel bad for how hard of a time my son was having. It took almost 90 minutes to get him calm enough to finally draw his blood. During that time other people came and by the end of us being there the waiting room was busy (she was helping other people in between checking in on us for a while, only at the end did she have people waiting) and she still did not make me feel bad. Even after a person waiting gave her a hard time and complained, she was calm and polite to them. Sadly in today's world I find it a rare to come across someone who is not only kind, but professional too. I felt very strongly that I needed to share what an amazing experience we had today. Give this women a raise!!

Very bad. Always making excuses not to do the test or losing tests and always complainingread more

Quest was supposed to be open at 6:30. When I arrived 10 minutes early for my 8 am appointment, I…read morewas only greeted by a line of angry patrons informing me that NOBODY had been there all morning. No sign on the door, no number to call, nothing. Not very professional.

The woman who runs this location is very good at what she does. She's quick and efficient and takes…read morepride in her job. I was in and out quickly and felt well taken care of

Great service under pressure. Went to this Labcorp after a bad experience at the Paoli one. Just…read moreone lady and a full house. She managed the intake, called out to keep us informed and moving and joked around when doing blood work. Great with some kids that were in there

No one answers the phone. Cannot schedule appointments with posted phone number. Would not…read morerecommend.

I don't see how this location has 4.0 star rating on GOOGLE BIZ. I dealt with a phlebotomist who…read morewas working the front desk as check in with an ATTITUDE. I asked her if they had an email address to send my doctors scripts to, she replied back to STATE it doesn't work, you can have your doctor FAX it! All the other Labcorp locations always provide an email address to email doctor scripts. Not this location so be advised! Beware of the front desk receptionist who is a phlebotomist as well. I overheard her talking to another customer about what I had asked her, regarding an email address, to send scripts to she pulled the review I posted online and started laughing. Needless to say I walked out with my doctor's script and refused service, since I did not TRUST her after she had billed my insurance provider. I will never return here to this location again! I will be making a complaint with corporate unprofessionalism, poor work ethic, disrespectful, rude, and nasty behavior from this woman who works behind the scenes!

Mennieshia does her job extremely well, most wait times and issues are caused by lack of patience…read more However I enjoyed my experience, I do wish and hope there is more help at this location one day to ease some stress.

I had to use ArcPoint labs for a random drug test for my employer. The tech there, Rob, was…read morecourteous and professional and showed tremendous patience and understanding with a sensitive situation. Highly recommended.

I had to do a pre employment screen here today and I was really impressed. Completely courteous,…read morehelpful and extremely friendly. I would recommend going here for all my testing as required going forward.

Every one was very pleasant. This is a very busy office and the girl at the front desk was managing…read moreeverything perfectly.

While from time to time the phlebotomists are outstanding .... there is a major flaw in how this…read morelocation is run. Typically understaffed and as things play out they seldom fail to disappoint. I feel bad for the couple of really good employees as the low energy people around them drag the average down massively. For all the negative comments I see I can attest they are not lying. There are a few good people but unless you know their schedule it is a gamble. LabCorp needs to do better, but they wont it is just another Corporation.... customer satisfaction is not the goal.

I had a 6:50 AM appointment here a month ago, and I was hesitant to get a blood test here after…read moreseeing reviews of this place as a needle phobic and someone with Autism. However, I was amazed with the phlebotomist I saw (I did not get his name, but I do know that the technichian/phlebotomist that I saw was an African-American male). He understood that I had Autism, was a needle phobic and preferred a hand vein (for me, hand veins are not as painful as the traditional arm/inner elbow, even though it stings a little more). I HIGHLY recommend this particular Quest Diagnostics location for someone with Autism! You WILL NOT regret getting a blood test here! Mark! My! Words!

Was seen exactly at appointment time. Procedure was professionally done and results were available…read morein the app the next day.

I had been to the Bryn Mawr location 4 times prior, but they couldn't book my appt quickly this…read moretime, so I tried Malvern. Various issues. When I scheduled, I informed Malvern that my script had been faxed to Bryn Mawr, and was told "no problem," that it all goes to the same place (in the computer), even though they have different fax numbers. Okay, fine. But upon arrival, there was a 10-minute delay while reception searched for my script, then ultimately decided to call my doctor's office to ask for a new one. Annoying, but it gets worse. Results took a day longer to come back than they do at Bryn Mawr, and when they did, they were incorrect / incomplete. The radiologist had to be asked to review the report again, and findings sure enough were missed. Very scary to a patient. The place was totally empty the entire hour I was there, so it is unclear why results took so long. Very frustrating when you have potentially serious health issues being checked, especially when report finally comes and isn't even accurate. I appreciate them being prompt and honest about revising the report, but it would be negligence otherwise. The ultrasound tech, Sima (sp?), was helpful and informed. She was thorough and patient, and gave what little info she is allowed to give, to be as helpful as she could. She was 5 stars, against the deficit created by others, and earned this place ALL of their 2 stars. NOTE: Main Line Diagnostic Imaging is now called Akumin, but they've done little to change the signage or online presence namewise.

Great doctor and staff.. Easy in and out.. Why go to hospital? Staff was caring and helpful.read more