Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

Labcorp in Cupertino delivers a smooth, efficient experience from start to finish. The front‑desk…read morestaff is organized and welcoming, and they keep the check‑in process moving quickly even during busy hours. The phlebotomists are skilled, gentle, and clearly experienced. Lately, I've had mine blood drawn and this is the first time, in a long time, I'd didn't have a bruise. Thank you. :) It's extremely hard to believe the other reviews taken days before is the same place. I didn't see that. I was a 'walk in' and they took me right away. I'm not that lucky, so I'm gonna have to give them credit for being awesome. The facility is clean, well‑run, and everything is handled with professionalism. It's the kind of place where you feel taken care of, not rushed. If you need lab work done and want a team that's friendly, efficient, and reliable, this location is a solid choice.

Worst ever. Labcorp website said this location accepts drop ins. While other locations are…read moreappointment only. I drove 30 min to get there as I needed a test urgently and was told that sorry, they were short staffed today and would not take any walk ins. There were 2 technicians in there and there was nobody waiting. Grossly unacceptable service.

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I had an appointment and yes, the wait was long because they only have one person managing…read moreeverything. The company needs to do a better job with having adequate people. The girl at the front today was calm, helpful and tried her best dealing with incompetent people who kept badgering her. This one lady who just didn't care made the energy in the waiting room unbearable because she didn't get her way. I recommend booking an actual appointment and not asking the same question of "am I next" every 5-10 minutes when we clearly see one personal managing bloodwork and the check in process. Also, Labcorp, give your employee a raise or assistance. 5 stars for the lady helping everyone, 1 star for the company for not being organized.

I was a bit scared to get my blood drawn because I've had my fair share of inexperienced nurses…read morethat leave me with a huge arm bruise but I'm so happy with the experience that I had at LabCorp. It was efficient with the QR Code check-in system and I was the only one there at 9 AM (my appointment was for 9:15 AM but they tell you to arrive 15 minutes early like most doctor appointments) and was able to be helped right away. I'm so glad I had the nurse that I did. She was friendly and did mention that my vein was a bit deep but did a massage to help see if she could bring it to the surface. The process was quick and painless, and would definitely come back for future blood work! ~~Parking: The lab is located in a shared plaza and it could be difficult to find parking depending on the time you arrive, but it did look like there was parking in the back of the complex as well. ~~Service: Great, the nurse made me feel at ease and was very kind. ~~Best Part: Happy to report that I didn't end up with a bruise.

This Quest Testing center was amazing! They started the day off on time. They also were able to…read moreanswer a question on whether a glucose lab was available the minute I walked through the door. They also were constantly updating people the amount of appointments there were for the day and whether they were on time (which they were). They also took me in for a 2 hour lab as a walk-in despite a full schedule 5 minutes in. They were also very friendly and checked in on me often as I was doing a 2hr glucose lab. I really enjoyed my experience here.

Function Health diagnostics brought me here. A blood draw is similar to a visit to the…read moredentist...you do it because you have to, and with a sense of dread. This experience was actually as pleasant as they come. Checkin in self service and the person who did the draw was very pleasant and professional. Easy peasy.

I arrived at 8:00 AM as a walk-in patient and have now been waiting for over two hours. During this…read moretime, I asked the front desk several times about the queue, and each time I was told to keep waiting because there were patients with appointments ahead of me. However, what I observed is that the system here does not seem to consider walk-in patients at all. Even if someone arrives later for a 9:30 appointment, they are still placed ahead of walk-in patients who have already been waiting since early morning. This means that walk-in patients' time is continuously pushed back, and effectively our time is being wasted. What is even more concerning is that when I tried to ask about this situation, the staff responded by saying that I was "arguing." English is not my first language, but asking reasonable questions about the process should not be interpreted as arguing. Instead of addressing the issue with the system or explaining how walk-in patients are handled, multiple staff members seemed to focus on criticizing me for asking questions. It felt like I was being treated unfairly simply because I was trying to understand the situation and advocate for walk-in patients. After waiting here for two hours, I was even told that I should go somewhere else. That is extremely frustrating and unfair after such a long wait. I believe the current system is not respectful of walk-in patients' time, and the way this situation was handled--especially toward someone who is not a native English speaker--is very disappointing. I hope this concern can be taken seriously and that the process for walk-in patients can be improved so others do not have to experience the same situation.

My experience at blood draw clinics has not been pleasant and I had braced myself for a visit. It…read moreended up being super efficient and pleasant. Self checking took seconds and then the phlebotomist came out in minutes. She was friendly, cheerful and knew what she was doing. Easy peasy! Just the way it should be.

I came to this Labcorp location for the first time after an appointment upstairs at Unio Specialty…read moreCare. The convenience is great, but the experience itself could have been much smoother. I arrived with a lab order in hand, only to be told that two tests required Labcorp-specific test codes. I went back upstairs to my doctor's office, where they added CPT and ICD-10 codes. When I returned, the staff member still claimed she couldn't find the tests, even with that information. As the waiting room filled up, I had to call my doctor's office again to get the exact codes--codes that were pulled from Labcorp's own system. This back-and-forth could have easily been avoided. While my doctor's office was responsive and helpful, the experience at Labcorp was not. Patients should not be responsible for resolving communication gaps between providers and labs. What happened today is not only discouraging, but also make an already stressful process even more frustrating.

Bottom line the gal did a good job drawing my blood, but they are not very friendly there. The…read moreplace was not that busy so I got in and out very fast but there's not much parking. After she drew my blood, I went to the front desk to see if I needed to pay or anything and she asked me have you been helped? And she was the one that drew my blood lol.

Highly recommend Anthony and his mobile blood Lab services!…read moreAnthony is professional, friendly, and makes the entire process quick and comfortable. If you need blood work done, Anthony's the way to go!

Anthony went above and beyond to help with my mom's bloodwork. My mom lives in memory care so we…read morehad a lot of back and forth about the tests and logistics. One of the tests has to be at the lab within the hour. Anthony was very communicative (even over the weekend), professional, punctual, and kind. I can't recommend him and the service highly enough.