Their staff is constantly late coming back from lunch, they leave for lunch early all the time, and they take forever to send results to doctors. Poorly managed location. Update: it's now 2pm and they're an hour late coming back from lunch. I've been here for over an hour, wasting MY lunch break. I'm on my way to their competitor for my medical needs, and I will never use Quest again. So unprofessional. read more

Employee YYJ was extremely unprofessional to me and other people, elderly, that I didn't even know. Was in there for a hour and her matter of fact attitude is not suited for this profession, anywhere for that matter. Instead of being empathetic she got loud and almost physical. I will look further into her superiors etc. Will go to a farther location to avoid and suggest you and yours do as well. If not , good luck! read more

The staff it's not courteous to inform customers that they're closing in 20 min, and they said if you have one you still have to come back, there was someone with appt behind me and they Scream at her to come back at one even with appt and I translated for them, but the youngest person start yelling at me telling me to go to a QD facility that doesn't closed for lunch but when I tried to get the town for the other QD SHE SCREAMED AT ME more , this woman it's so rude that I have to say something, she shouldn't have the chance to work at this business, the lady in the front told her to come down, which I appreciated from her VERY RUDE read more

I didn't want to leave a bad review for this place for this reason: It is the tale of two cities. One of the employees is amazing. She is personable, quick about her work and really good at what she does. The other woman who mans the store when the first employee is not there is a disaster. Disorganized, slow and just runs the place badly. I got the disorganized one today. Had an appointment, waited 40 mins and she was still on the phone trying to get her printer fixed. There was a woman in the office who said (when I first walked in) that she had been there for an hour. She was still sitting there when I left (So she was sitting in the waiting room for 1 hr and 40 mins). I had to walk out after the 40 mins as I had an appointment one hour after my scheduled appointment here. read more

Worst service ever. Very lazy staff. I overheard them telling walk ins that the wait was long because there were many people waiting in the cars which was a complete lie. They wouldn't believe me when I told them our insurance accepted quest and made me call to confirm (in the meantime they deleted my appointment and made me sign in again.). If you can go somewhere else, save yourself the frustration of coming here read more

If i could give no stars I would. Am currently pregnant and am therefore uncomfortable going to collection centers to get blood drawn, therefore, I choose to wait in my car and got a text almost immediately after signing in to go to the collection services. I was then made to wait almost an hour in the building to get my blood collected. I don't have a problem waiting but i told the staff I was uncomfortable waiting in the building due to being high risk for COVID. I was given an attitude about wanting to go back to my car to wait. In the end, i left and made an appointment at a different collection center. Horrible service. read more

I should have left this review a few months ago when I went there (seeing a specialist outside Summit Medical Group, so couldn't get labs drawn at SMG as usual). My experience was amazing because the one woman show who works here made it amazing. I was stressed and she diffused it, reassured me and went out of her way to make my day better. What a doll!!! I actually looked up the reviews in hopes someone would have mentioned her name so I could write it in the card I'm about to drop off for her to thank her for brightening my day. If everyone went to work with her attitude, we'd all be better off! read more

I wish I can give a zero star. I had a very bad experience today. The lady Ann at the front desk was being very very rude. I went to drop a sample and she made me wait for 50 min. I thought it's just dropping a sample so I did not sign in. I was running late and ask the next patient if I can go before her. She said yes, but this lady was showing so much attitude, she did not allow.She looked at me 3-4 times and gave me the look as if I am bothering her. No sign says ...u need to sign in even if u are there to give the sample. read more

Says the open @ 7:30. Long line no sign of someone to open doors. Lab corp is down the street

There is one overworked woman working here. My one star is for Quest who for greed purposes alone decided to have one single employee to check you in, take your info AND draw your blood. The day I went she was dealing with a little boy, screaming because he was having blood drawn, she decided to run back to get me checked in , brought me back to a room and while she was getting my arm ready we both heard him throw up all over the hallway. She was a Saint. But how is she supposed to do her job well all alone? Terrible decision by Quest. read more