They sell lemons. If you buy anything from these people, you're getting scammed…read more Sold a 2008 Saab 9-7X for $6000, and failed to mention the $2500 or so it needed for: --New engine coolant thermostat --new steering rack --alignment --new CVT solenoid --new manifold All of which SHOULD have been disclosed prior to sale, and claiming that they didn't inspect is laughable as every dealership inspects cars when they come off the auction block or get traded. Straight SCAM ARTISTS who should be investigated for fraud. You'd be better buying a car in a back alley than trusting these fraudsters.

**UPDATED** After my…read moreinitial review stating an issue with Roger Moffat, the Finance person, the dealership reached out to fix everything. Long story short about the issue, Roger had enrolled me into 3 warranties that he had me under the impression were already included and not an extra cost. I found out after everything was signed and I got my papers that they were not included, but were extra. Any way, I wrote my review in the middle of the night on Saturday because the issue I had was literally driving me insane. Ken Mahlka, the General Sales Manager, contacted me first thing Sunday morning even though he was off work. He apologized for the issue and requested I reach out with a time convenient for me to set up an appointment so it can be rectified. An appointment was made and everything was recontracted. Ken went over every document and explained everything to me. He was so pleasant and reassuring. He said that if I did decide later I wanted an extra warranty, I can come back at anytime to discuss it and get a quote. My initial review also gave a good statement about Jim Wright, my car salesman, so I want to reiterate it. Jim was awesome! He was so nice, knowledgeable and personable. He also met with me when I met with Ken and apologized for my issue even though it wasn't his doing. Ken and Jim were absolutely exceptional. You can tell they really care about their customers and their work. Just be careful of Roger if he is still working there.

Ok so long story short I purchased a vehicle in December, that ending up having some issues neither…read moreI or the dealer expected. But Heidi and Charlie were 100% amazing and were able to remedy the situation and get me into something different within my price range. I was honestly stressed to the max when I went in to speak with them about my concerns but they both eased my mind and made sure I was happy before I left the dealership! Most places (in my opinion) wouldn't do that for someone and I can truly say when I go to need a new vehicle again the Big LaPorte Ford Lincoln dealership will be my first and only stop! There was no pressure to purchase, and if you see Heidi she will make you feel like you have been friends forever. Truly a genuine person and a great place to get a vehicle!! Thank you again!!!

Where do I begin. First off Am/was am an employee of this company before the takeover by BIG Ford…read more In September of 2018 I purchased a car from Big Ford, they sold me the car before there was any Used Car inspection done to the car, so naturally three months after I purchased the I had to replace all four tires, (you think this would have been done for everyone much less a loyal employee). I talked to the service manager Joe G. about it and basically he told me to leave his office. So ok I chalk it up as a loss and pay full price for a new set of tires of course from another ford dealership. Working for this company for over a year I get pulled into the office and told that they are going a different route, and fire me. I ask for a reason and as God as my witness, they tell me that the reason is that they are going another route, and would not tell me any other reason. I am shocked that I worked for such an awful company that after over a year of service and purchasing a car from them that they would give me a legitimate reason for parting ways. I hope that you would really consider the type of people that you deal with when you walk thru the doors at BiG Little Ford. They just want your money and employees after years of service are completely expendable.

At one time I bought a lot of cars and trucks, new and used from LCDJR, working with the owner…read moreMatt. Not so much anymore. It seems that he prefers 1 big profit over several smaller profits. Maybe I am wrong, but seems that he has expanded and gotten greedy and difficult to work with. The last new Jeep I purchased from him, we fought for almost two weeks before he gave in. The last used car was almost the same. I recently made an honest and reasonable offer on an SUV that has been on his lot for over 30 days. We were about $500.00 apart on price. No arguments this time, he just ignored me. Happy to say that there are many other dealers out there that are happy to take my money.

Everything. We bought a 2014 explorer police interceptor from them. We didn't expect anything…read morefancy, and we already own a dodge police car and love it (bought it elsewhere). There was an issue with the driver seat and they promised to fix the issues upon purchase. When driving home the day of purchase, every dash light on the vehicle lit up. They said they would fix it as well They fixed the seat and said they would fix the electrical as they promised this was common... they kept the car over a week to fix it and once the vehicle got home from being fixed.... All the dash lights came back on. They claimed they couldn't fix it due to it being police wiring issues ... but if you look at their lot ... that's pretty much all they have and had in the garage. This is no joke been an issue from day one and it's not been fixed as promised. Not only that, but they had no real info on the finance company to make sure we got our payments in correctly and on time. We had to look that up ourselves. We are not new to purchasing vehicles , I just wanted a grocery getter as I don't drive a lot. But, come on. Shady ! Don't bother.

The absolute worst experience I ever had purchasing a car. I bought a 2016 Ford Focus ST thinking…read moreit would be a wonderful car for my son to take to college. The next day it started leaking oil and the check engine light came on. Just to name a few, I had to have a new Turbo, intercooler, spark plugs and several sensors replaced. Then after that, I found out number 4 cylinder was bad and had bad valves which cost $5500.00. Had the car for 11 weeks now and it's been in the shop for 10 weeks with $7000.00 so far in repairs. Do not go to this place. Bill M.

Bought a truck from one of there locations. Looked great till I now need to put $5500 not even 2…read moremonths in. Shops said they knew it was wrong before selling!! Not happy they said labor at $45 and parts at cost but don't trust them to do it right!! If u buy something for m them get it checked out first!!!!!!!!

The crew at Main Auto Care, Main Muffler in LaPorte are terrific! They are knowledgeable,…read moreefficient, and honest - a true rarity in this world, right? I have compared prices, and they are equal to or lower than other similar auto care shops. And they help find the most affordable solutions, which I really appreciate because I am on a fixed budget. I highly recommend Main Muffler (aka Main Auto Care).

I received prompt, professional, and quality service. Good service is something not everyone…read moreoffers. I have had zero complaints since going to Main.