We could not be more fortunate to have had the opportunity to work with Esther for our wedding!…read moreEsther shot one of our groomsmen's weddings in Savannah in 2021 and we loved her work so much we HAD TO HAVE HER. Fast forward to 2023 and she flew out to CA (twice!) for our engagement shoot and wedding and words cannot express how amazing it was both times to work with her. Not only is Esther insanely talented, but she's also the kindest, funniest soul and served as both photographer, pseudo-bridesmaid, and therapist on and AFTER our wedding. And while we wanted our wedding to go perfectly, one of the greatest things about Esther was how flexible she was and how she moved with the punches: From our planner needing to change the schedule completely, to breaking her foot the morning of our wedding (!!), Esther never once blinked an eye and even at the literal cost of her own health and wellbeing, stayed until our wedding ended. We love you Esther and would get married all over again, just to have you there!!

This review is for Esther's "customer Service" purely. I did not work with her for the following…read morereasons: I found Esthers Griffins website and loved the photographs she displayed of her work, I reached out and gave her an detailed breakdown of what we were looking for, as well as the amount of time and locations that we wanted the photographs taken. She agreed and immediately sent me an invoice that I had to pay in order to schedule with her. I do not live in Savannah, and I have no idea what this woman is all about... So her immediate request for an upfront payment via email was a little out of the blue. I've heard a lot of horror stories with people paying upfront and losing all their money. Understandably I wanted to be careful and cautious. ( for all I know this could have been a fake website, with fake pictures and reviews .. Especially since there were no reviews on yelp). After her request I made an effort to call her over two days, I must've called a dozen times. No one answered the phone. And conveniently her voice mailbox was full. At some point my phone calls were going directly to the voice mailbox. So not only can I not leave Esther a message but I also couldn't get in touch with her to ask any questions about her work. (nor did I receive a call back)... This was a huge red flag. So I emailed - I asked Esther if we can pay partially now and when we meet her we can pay the remainder, she expressed an extreme attitude. I'm not sure where our conversation may have been unclear, but I did not say I wasn't willing to pay her in full as she requested. I was only asking if she would consider a retainer as most photographers do. I made an effort to reach out to her via phone and email to simply ask a few questions regarding her process of working with customers so I would feel more comfortable working with her and she disregarded that effort. As someone who is in the creative industry I would never treat a potential customer like this, nor would I work with someone who I have never met, let alone never been able to speak to on the phone. How could Esther expect customers to pay her in full if they can't even get in touch with her over the phone. ( or don't bothered to call you back regardless of providing your phone number in every email). Esther has made this interaction incredibly unpleasant and unprofessional and in all honestly it is very upsetting that she treats people like this. I still don't know if Esther is a real photographer with a legitimate business, I never spoke to her, and she never bothered to return my calls. The only thing she was very fast about doing is sending me an invoice. A lot of red flags popped up after that. And her response to shoo me away immediately were extremely unprofessional. Perhaps at the time she didn't care to accept another job? - but I would say if you are like me, and want to be sure that you're not sending your money to a fake account, and don't want to be scammed, I will be very careful going forward with this "photographer". These days it's very easy to fabricate an entire career on the Internet, so if you're being asked to send money and then meet them in the park and yet they never speak to you I would avoid them at all costs. And if this does happen to be a legitimate business, then I highly suggest learning how to speak with potential customers, and try to work with them especially when they are kindly asking you standard business questions in an effort to get to know you. After all - liking your personal photographer is very important, but how would you know if they don't bother to speak with you.

So the wedding came and went, and Jenna was fantastic…read more The photos are unbelievable and as always, Jenna was a blast to have around and made taking photos fun and EASY. She's so professional and takes charge while working. She was great at showing us how to pose, giving us great idea for photos, but also making sure to include photos we wanted as well. Our guests cannot stop talking about how amazing our photos are, and everyone (ourselves included) was blown away by the quality of the photos and how fast we received them. A fantastic sampling was posted on Jenna's blog while we were on our HONEYMOON, so we were able to look through our photos while still so excited about the day. I cannot say enough good things about Jenna and her talent. Booking her for your wedding will be the best decision you ever make, trust me. Below is the link to her blog post of our wedding, but every wedding she does, she manages to capture the essence of the couple and the occasion, so I recommend you see for yourself how talented she is! http://www.jennadavisblog.com/cincinnati-wedding-kristin-andy/

Following up on my new sister-in-law's (Kristin's) review.... Jenna and James are AWESOME. They…read morejust finished up Kristin and Andy's wedding this last weekend, and the finished product is already up on the blog. Thanks again, Jenna!

Stephanie did a fantastic job with our shoot. She was so personable and sweet. All of the pictures…read morecae out amazingly. Our whole family loved her and we will be using her again and again. We couldn't have asked for a better experience.

Our family used Memory Lane during our vacation in Sea Pines. It was a gentleman that came out to…read moretake the pics. Really nice guy & it seemed like we got some great photos. After a couple days, we met at the office to go over what we wanted to order & again were met with professional & personable customer service. Where this went wrong is after we ordered. We were told to expect the photos in a week or 2, but it took over a month! After several phone calls about the prints & issues with digitals still needing edits (eyes closed!) we finally got it resolved. For the price that you guys charge, this was handled very poorly. Next time we are in HHI we'll probably look elsewhere.

Caitlin was amazing and we had so much fun with her capturing the best moments of our special day!…read moreI knew from the first time I saw her photos she was the photographer I wanted and couldn't be happier with our photos!! There are so many and all so good!

Unfortunately, our experience with Island Life HH Photography was very disappointing from start to…read morefinish. We hired the company for a large family beach photo session while vacationing in Hilton Head and made a significant investment expecting professional guidance and high-quality images. While the photographer was friendly, it became clear during the session that she had very limited experience. There was little direction for posing, arranging a large family group, or creating natural interactions, leaving us feeling unsure of what to do throughout the session. When we received the gallery, many of the images lacked the quality and composition we would expect from a professional photography service. What was most disappointing, however, was the complete lack of customer service afterward. I sent a detailed, respectful email outlining our concerns and requesting a discussion about our experience, but I never received any response from anyone on the team. We regularly invest in professional family photography both at home and while traveling, and this was one of the most disappointing experiences we've had. Based on the quality of the photos and the lack of follow-up, I would not recommend this company.

Island Life Photography was simple and efficient to book. They kept us apprised of weather-related…read moredelays and was able to re-book us when wind delayed our sunset beach photo shoot. Our photographer, Annie, was delightful and accommodating. Our family really enjoyed working with Annie and can't wait to see the outcome. We highly recommend Island Life Photography if you'd like a family photo shoot in Hilton Head, SC.

Jennifer was unbelievable! 5 stars!! She was early, stayed late, had fun with me, got dirty and was…read moretotally committed to getting the perfect shot! Jack, the owner was wonderful too. Got us in on the same day and we're flexible with the weather etc. I would highly recommend!

Complete waste of time and money. Our Photographer informed us she taught photoshop, that was a…read moretell-tell sign of her confidence in shooting. After each pose, if we had a consern regarding captureing the photo, her reply was don't worry, Jack was an expert in Photoshop. My suggestion would be to take the time to locate a photographer that uses professional equipment and not a bussiness that focuses on photo editing, and run of the mill equipment.

We booked Joyce and her team to take photos of my terminally ill sister, younger sister, mother and…read moremyself. They were professional, caring, gracious, and took great care of my mom and sister including pushing my sister in a sand wheelchair which is a beast to push! The shoot was fun and we happened to be booked at sunset and were treated to the full moon rising! Joyce was able to capture shots of us with the moon in the background! We were extremely happy with her work and cannot wait to see the finished images. We already have a preview on FB! They used a squeaky toy to get my sister to laugh and of course we all giggled. After the shoot one of the team members gave my sister the squeaky toy frog. She has that frog with her 24/7 since the shoot. Priceless!

Good pictures, well run, you will not have to spend a lot of time grueling through different shots…read moreon the beach as they know exactly what to tell you to do....and will also give you the chance to do whatever you want. Here's the deal...unless you are willing to spend at minimum $500 on just a COUPLE photos don't pay the sitting fee. We were very shocked to see the prices of the photos and although they are professionally done the price is pretty outstanding. The only way to get rights to a CD with printing privileges is to pay for their $1,050 package, or upgrade your current package for an additional $200 (the cheapest package is $375 and includes 11x14, 2 8x10s, and 2 5x7s). The biggest photo you can get with their packages is also a 20x24. To upgrade to 24x30 it is going to be an additional $200 and to upgrade to 30x40 an additional $300. Again, good photographers, be prepared to spend an arm and a leg...and another arm.

Gabby is truly an amazing artist with an uncanny ability to make you feel relaxed and comfortable…read moreduring your session. I've always felt a little awkward taking pictures, especially with my husband, and Gabby kept us laughing and smiling the whole time. Our pictures turned out beautifully in a way that doesn't look forced or too posed. I'm a big believer that photography is one of the best ways to preserve and revisit your best memories and I find myself looking through our session with Gabby often. I really cherish our pictures and the love that was captured in them. I printed several and hung them along the banister in our house, used my favorite shot for our annual Christmas card, and of course I posted nearly all of them on social media, haha. If you're looking for a photographer in HHI, I highly recommend Gabby. She's communicative, detailed, and I think her work speaks for itself!