Every time I have come in to be seen, the lobby is always clean…read more Jessica is always nice and helpful at the front desk. Jade and Jeanette in the back office are awesome The provider S. Johnson is very caring and answered my questions. I just want to share the staff provided good quality care and that is why I come here when needed. Keep up the good work

This was my second negative experience. Both times I recently came (few months ago and this week),…read moreI brought my child. Both times I am spoken to in a very condescending way, and when they checked my child, they were not kind and treated him like he was in trouble. I was put down as a parent and made to seem that I did something wrong for bringing him in. Another time, I tried to make an appointment online (as we are told to do), there were no openings for coming in so I signed up for telehealth. When they finally did the call, an hour past the appointment time, I was scolded for not coming in. I shared that if I could have made that appointment I would, and now I don't have childcare to come at their later time. She then prescribed medicine that didn't have to do with what the issue was. And to top that off, that medication never made it to the pharmacy for me to pick up. I used to tell people what a great place this was about 4-5 years ago, but just within the past year it's been so cold, rude, and not a place I feel cared for when dealing with feeling sick. I definitely will never take my children here. I'll be looking for a different urgent care that will help during these hard times.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

Hands down the best urgent care in Visalia.. staff are respectful , kind and considerate.. The Drs…read moreand NPs are also amazing!! The only thing I Disagree on is the phone/video appointments being discontinued. Please bring them back in the near future. :)

Greeted when I came in. They were efficient, professional, and respectful of my privacy. Doctor…read moreexplained the x-ray of fractured tailbone, said get many tailbone cushions which you will need for many months, and lots of TLC - did I know what that is? Called in a Rx to my pharmacy. Treated by everyone I encountered as an individual, and with kindness. Awesome experience!

I highly recommend Premier Walk-in Clinic. I have been here…read moremany times and they always over exceed my expectations. I was in on Monday this time with my grandson who had tonsil issues and from the minute we walked in to the minute we walked out every employee was on top of things. Including helping with insurance issues. I want to thank you all: Rochelle Wileman, PA-C Carolyn at front desk, Hannah ,nurse Morique back office. Love you all

Went here for a job physical , front desk was polite and respectful but as soon as I seen the Dr…read moreshe was extremely rude . I been a caregiver for over 8 years and just because I am "over weight " she try to tell me I wasn't a good fit for my job. Very judgmental towards the plus size community.

I came here for a second opinion in December because the last doctors office I was at didn't even…read morelook in my throat as I complained it felt like I had razor blades in my throat. They looked in both ears and said nothing was wrong. I waited two weeks and I was still sick. I knew something else was wrong. I had a hard time breathing, fever, headache, raw throat, felt kind of foggy in my head and ears felt plugged. Came to Advanced Medical care center and I was impressed! They took time to examine me and didn't rush me out. It ended up that I had the flu and it had progressed to severe bronchitis and both of my ears were full with fluids. I was put on the correct medication along with chest x-ray prescription if my fever went up higher to check for pneumonia. Within a few days I started feeling better. I highly recommend coming to Advanced Medical Care Center!

Nurse practitioners are amazing, staff is horrible and is a reflection of the management. It's a…read moreshame.

10/10 care every visit. We were in and out in 30 minutes (including my son doing a breathing…read moretreatment). All of our prescriptions were sent right away and we always get the best care from Ike & the Ma's. The Ma even came prepared with a sucker for him to have after he took the steroid medication to make it taste better for him. Can't recommend them enough.

I would give them zero stars. My daughter fell and I needed to take her to an urgent care with…read moreimaging. They refused to even see her because "she is too young." She is six years old.

Hi! I came in to get labs done, and never recieved a call back even though I called for a follow up…read moreabout the labs! They also were very rude in person and on the phone.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

I have been going to Holvik Family Health Center for around 3 years. I had heard nothing but the…read morehighest praise from my neighbor,when we were looking for a new GP. I have been seeing Noah Sarr the whole time. I have never had a more caring FNP in my life. This man has taken me through one of the worst times in my health. He spent time listening to my symptoms and figure out what I have and get me the care and specialist that I require. I have the highest respect for him. I have had him work with my specialist. He goes above and beyond. I have also had Dr Holvik call me in for an emergency on my blood work, which Noah had already taken care of, but it was wonderful to know that Dr Holvik is keeping track of things in the back ground. I will continue to go to HFHCC because if feel the care I receive it the best.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

I will not be going back to Kaweah Health Hospital. Took…read morehusband in on evening of July 2. He was having difficulties with Speech. Possibly stroke issues. 2 days later, still no MRI or lumbar puncture that was discussed for them to do. He was treated as a stroke patient, with a new medication. Upon release, wasn't even told to follow up with a neurologist. After going to another facility it was determined he had suffered a small stroke.