had a very frustrating and disappointing experience with a front desk employee named Marsha…read more She entered my daughter's date of birth incorrectly, which caused issues at her doctor's appointment and wasted our time. I want to be clear -- I provided the correct information, and the member ID was accurate and already in their system. My daughter even showed it in person. When I called to have the mistake corrected, instead of helping, Marsha was rude, argumentative, and passive-aggressive. She insisted that I gave the wrong member ID, which was not true, and continued to argue with me rather than resolving the issue professionally. Her tone was inappropriate, and others could hear the interaction, which is unacceptable in a medical setting. Mistakes can happen, but the way this was handled was completely unprofessional. Patients should not be blamed for staff errors or treated with disrespect when trying to fix an issue. I hope management addresses this, because this experience was not okay.

If I can give ZERO STARS I would. This practice is rude, demanding, inconsiderate, and they do not…read morelisten to their patients or even listen to their voicemails! If they hate their job so much they should find a new one. Never in my life have I dealt with such a rude office staff.

I have only great things to say about Immediate Care. The staff are professional, helpful, and…read morekind. I truly felt they cared about my health. Angelica helped me with a referral and took time to talk to me about it. Dr. Mike took time to listen to me when other doctors didn't. I'm finally getting the care I have been asking for because Immediate Care employees cared. Thank you!!

Ive been going here for years. Always got good care. Things have changed. My A1C was 1300. I got no…read morecall. That number will put you in the hospital. Life threatining. No call. I found out a few months later at my next appointment. Now thats unprofessional

I have been going to Holvik Family Health Center for around 3 years. I had heard nothing but the…read morehighest praise from my neighbor,when we were looking for a new GP. I have been seeing Noah Sarr the whole time. I have never had a more caring FNP in my life. This man has taken me through one of the worst times in my health. He spent time listening to my symptoms and figure out what I have and get me the care and specialist that I require. I have the highest respect for him. I have had him work with my specialist. He goes above and beyond. I have also had Dr Holvik call me in for an emergency on my blood work, which Noah had already taken care of, but it was wonderful to know that Dr Holvik is keeping track of things in the back ground. I will continue to go to HFHCC because if feel the care I receive it the best.

Yelp Review for Dr. William Hovick's Office…read more **1/5 Stars** If you're looking for a doctor who actually listens, cares, and follows basic medical protocols, **this is NOT the place for you.** When I first visited this office, I was dealing with **severe, cyclical inflammation and pain** that left me **debilitated for two weeks every month.** I was actively seeking answers and relief, but instead of being seen by **Dr. William Hovick himself**, I was assigned a **nurse practitioner** who, to put it bluntly, seemed more like a **part-time clown than a medical professional.** After explaining my symptoms in detail, his response? **"Boy, you have a lot wrong with you."** - Really? That's the kind of dismissive, unhelpful comment you'd expect from someone completely unqualified--not from someone responsible for patient care. Despite my **clear and serious symptoms**, his only "insight" was that I was just **"getting old."** No real investigation, no concern, just an outright refusal to acknowledge that something was seriously wrong. Then, after **handing me a sample of Voquezna (a new stomach medication at the time), they FAILED to record it in my medical file.** Could you imagine if I had an allergic reaction and they had no record of what they gave me? That's basic medical malpractice right there. For **two years**, I **begged** for a referral to a specialist. They dragged their feet, ignored my concerns, and only after persistent pushing did I **finally** get referred. Now, under a specialist's care, I'm on **Celebrex and Sulfasalazine, and my pain levels are significantly improved.** So much for it being "just old age," huh? **Fast forward to today**--I was **8 minutes late** to an appointment due to road construction **right in front of their office** (which they should be aware of), and they **acted pleased to tell me that the "doctor" had already left.** Clearly, they **prioritize rigid scheduling over actual patient care.** ### **Bottom Line:** **This office is a perfect example of everything wrong with the healthcare system.** **They don't take patient concerns seriously, they fail at basic record-keeping, and they act dismissive instead of diagnosing real conditions.** **If you actually care about your health, find a doctor who does too.** **Avoid this place unless you enjoy being ignored, belittled, and misdiagnosed.**

Dr Rodarte has been my doctor for over 10 years. He has been prompt with his service and treated me…read moreconscientiously and with respect. He is easy going and offers me options. I would recommend him to anyone. His office has moved to Hall Street.

Seriously, this picture is of his arrest and booking. Wow! He's horrible though he left my sister…read morewith an abscess and blockage in her intestines for a week in the hospital. we called another MD in and she fired him. Look on there are many good docs just not this one.

I came here for a second opinion in December because the last doctors office I was at didn't even…read morelook in my throat as I complained it felt like I had razor blades in my throat. They looked in both ears and said nothing was wrong. I waited two weeks and I was still sick. I knew something else was wrong. I had a hard time breathing, fever, headache, raw throat, felt kind of foggy in my head and ears felt plugged. Came to Advanced Medical care center and I was impressed! They took time to examine me and didn't rush me out. It ended up that I had the flu and it had progressed to severe bronchitis and both of my ears were full with fluids. I was put on the correct medication along with chest x-ray prescription if my fever went up higher to check for pneumonia. Within a few days I started feeling better. I highly recommend coming to Advanced Medical Care Center!

Nurse practitioners are amazing, staff is horrible and is a reflection of the management. It's a…read moreshame.

If you can see Cathy Glascow... consider yourself extremely lucky. She's wonderful...attentive abd…read morecaring. I love her

I love Riverway, their staff is incredible, so kind and helpful, like they really do love their…read morejobs! I see Cathy Glasgow and I receive absolute top notch care. If you want to feel heard/seen, GO TO RIVERWAY!!! Every PA I've seen there is the same way.

After being with for 30 years she moved to KDDH Ergent care and we were told she could no longer…read morebe our primary provider. Kaweah doesn't have contract for primary providers through Blue Cross Medicare Advantage plans. no warning. Now we have to start over and find someone else.

This doctor has been my family's primary care physician for almost 30 years. She has been able to…read moremeet our needs and would quickly refer out to specialist as needed. We trusted her judgment. However, in speaking for myself, and in hindsight, there have been a few issues she failed to properly address which I believe has caused me harm. For years I had issues with painful and restless extremities that went unaddressed until finally her nurse practitioner diagnosed me with RLS and prescribed Mirapex. This was a God send! Sleep was and still is nonexistent and in 2021 I believe I was finally referred to a sleep specialist but was unable to complete the study because of all the wires and stuff I was hooked up to. Rather than finding a different approach this was just forgotten. I 'have felt widespread pain throughout my body for many many years and due to my continued advocating for relief I was tested and come to find out I have Rheumatoid Arthritis that in the doctor's words the levels were "Off the chart!" I am finally being referred to a Rheumatologist. Maybe this is the reason I would not be able to sleep as I would wake up in pain? The fact that in 3021 and 2022 I had to have both hips replaced as there was no cartilage in those joints. Hoping to finally get medicated for this disease and finally get some sleep! As of late, she has been trying to diagnose a painful issue that began in Feb and she has been at a total lost telling me "I'm sorry" as I would leave her office in pain. She did finally refer to an OBGYN because I was having those type of symptoms and thankfully in talking with him, my pain is more than likely diverticulosis which would make sense as I was hospitalized with this about 13 years ago.... And finally, when we stopped by her office to find out why stuff was not getting referred and a procedure on the schedule, she came out into the waiting room where other patients were present and began openly talking about my medical issues right in front of them. She also made a comment at a recent visit after asking me how I was doing and I said I was in pain, she replied "Well of course you are. Aren't you always in pain? I asked her what was that supposed to mean and she replied, "Oh don't be so serious!" All this to say this is one relationship that has run its course as I am currently seeking a new primary care. So sad to end a 31 year relationship in this manner. But I have to do what is best for me.

A choice of negative stars would be appropriate for this horrible person. This is not a a health…read morecare professional by any stretch. When, on my second visit, she learned I'd been in a serious vehicular accident, she made inappropriate jokes. On my prior visit, when I said I had not had a pap smear in years since I'd had a complete hysterectomy more than twenty years earlier, she said "you might have cancer anyway" flippantly, and then laughed. I took my husband with me the second visit to witness her horrible behavior. I hope no one else has to be talked down to the way she talked at me.

Terrible bedside manner. The way she spoke to my wife and son was completely unprofessional…read more Patronizing and insulting. Do not recommend

I have been seeing Dr. Chen since 2004 for my specialized medical condition. Dr. Chen is very…read moreknowledgable and update in his field of practice and has given me good care, and guidance on keeping healthy. The staff are courteous and effective with good follow-up on medications, testing and appointments. There are no perfect situations, but if you want good quality health care with a group of people who treat you like a person then. Dr. Chen is the doctor you want to see. He has two offices one in Visalia and one in Hanford.