Ms. Jackie at the Beech Road location is amazing. She goes over and above the call of duty. I truly…read moreappreciate her efficiency and professionalism in her role.

Ms Jacqueline was extremely helpful in helping me understand my options in managing my storage…read moreunit. She was professional and went above and beyond to help me resolve my issues. Big props to Ms Jacqueline

Got a last minute storage for my aunt in an emergency. Denia was amazing today! It's hot and she…read morewas so helpful. Definitely will be back!

It's very easy to register online, once you figure out what size of a unit you want. You get your…read moreunit and code in a flash. There are bright LED lights inside of the facility. It's remarkable nice and new and clean. Also, all of the units are indoors and temperature controlled. However, trying to find someone to talk to in the offer is a waste of precious time so do it online. I'm still patiently waiting for the credit to appear on credit card since use used my own padlock and returned theirs on Jan. 17, 2023

I would not Recommend this business until they repair the units it's an old storage facility and…read morethe roofs are deteriorating leaving your belongings covered with wood dust and wood particles. The management is aware of this and when your voice your complaint or opinion they tell you you can move out if you don't like it. I have spoken with multiple patrons of this business who have the same complaint and was told the same thing.

Return/Check in of our truck and trailer was quick and easy thanks to the very professional onsite…read moremanager, Wanda. She redeemed our faith in the U-haul company because after our terrible rental experience in another state, we were DONE. Thanks for making it right!

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

This is the second time I have to transfer my unit Cube Smart keeps going up on the rental fees, in…read morestarted at in June of last year June paying $250 a month for the large unit they went up to $300 in a few months, so I downsized to a smaller unit paying $150 a month three months later they went up to $199 a month so I just downsized again this weekend! This place is a rip off and this should be illegal! I will be looking into moving before they go up again! Ugh They don't care about customers all they care about is raising the damn rent.

The manager is the absolute worst and has a terrible attitude. She clocks in hours after she's…read moresupposed to have the main office open. We've asked her many times to change our billing date to either the beginning, middle, or end of the month, and she refuses to assist us with this. Our billing date this year was Christmas Eve (12/25/24) and she called, threatening to lock us out of our unit. We assured her we will have it paid by the first - like we have done every month for the past 2 years. The bill was paid 01/01/25 and her argument was "nobody was working that day, so there was no one here to take the lock off." She presumptively had us locked out of our unit. We arrived at 1030 on 01/02/25 and she still wasn't on site. When we confronted her about this issue, she was rude, petty & and argumentative. Then she took 20 minutes to walk down and unlock our unit. Next time, I'm bringing bolt counters and leaving the cut lock right on her desk.

Candy made the entire process/experience quite pleasurable. She was prompt, attentive, and…read moreaccommodating to requested services. She is the reason I will continue to utilize U-Store for my storage needs while here in the DMW.

The people who work here as well as the management is unprofessional. You sign a contact yet they…read moreraise your rate constantly. Forget requesting a bill due date change, they won't honor it no matter how long you've been with them...smh. Management is nom existence.

Very easy to reserve a unit online! We reserved a few days in advance and they sent us the unit…read morenumber and entry code. If you have the app, you can enter the gate through it, which made getting in and out super easy. They left the lock and insurance waiting inside the unit so we could easily get to unloading our stuff quickly! the drive up access is really incredible. This public storage took a lot of stress out of moving!!

My initial contact with customer service was great! I described what I wanted and was set up with…read moremy storage unit immediately. The problem came when I went to load my unit for the first time. It was very difficult to find it, and the property manager was nowhere to be found even though the WeAre Open sign was on. By the time I did find it, I had 15 minutes to get my uhaul truck back next door. I ended up having to unload the truck and leave my things in the hallway with 5 minutes left to get the truck back. As soon as I turned it in, it starts to pour down raining as I walked back to my unit. In the end, I loaded my unit but the Property Manager never showed.

I have had my items at this storage unit for over a year and a half…read more When it was time for me to go Jazmine helped me she was one of the most kind hearted people I have ever met she and the other females at this location will go above and beyond to help. When I moved out I didn't have any mice dropping nor have I even seen any bugs, my floor was always quiet I never had to complain. I will always come back to this location if I even need storage.