I've never had a bad experience with this shop the people that work there are always courteous…read morepolite and helpful.

Outstanding vape shop. Customer service is good as long as you are not an asshole customer, and you…read moretalk to the employees like they are human. Prices are good but the selection is absurdly wide. Just about anything you want on the Market will be in this store.

They always have a wide spread selection on any piece you need. Definitely recommend signing up for…read moretheir rewards program you get %'es & dollars off when you reach a certain point. The service is always on point, I love this spot.

I'm in this store roughly every 6 days. (And before you go thinking "Damn. This chick is a…read morepothead." They sell other stuff there too!!! I may not buy any of it...but still.) Really though, I love this place. The staff is wonderful. On one particular visit, I was griping over the problems that arise when I refill my Juul cartridges. Bammmm!!!! The next week the manager pops out an alternative product that addressed the complaints I had. She actually hunted it down because I was getting to be a regular at the store. That should tell you, reader, two important facts. 1) They provide such exceptional service that I became a regular. That's rare as I'm usually an "I don't care, whatever is closest" type of person. (For general info: there are a crazy amount of head shops here to choose from.) 2) They actually care about their customers. For example: I noticed the staff never up-sells products. They actually try to save the customers money. ON TOP OF WHICH they have a rewards program.

The clubhouse. If you are a lover of the leaf like I am this is definitely a cool spot to come hang…read moreout. The staff is awesome. They treat us very well there... the lounge is very comfortable along with the deck out back. I'm in there at least three or four times a week so if you are a lover of the leaf come on through and light one up with your boy. They have a decent selection. Charlotte the store manager does a great job trying to get us the cigars we want. She doesn't make the final call so there's that. This store gets 5-star strictly off of the people who work there and a comfort of the lounge.

Looks very nondescript from the outside but SUPER AWESOME ON THE INSIDE. It's a traditional fare of…read morevape, cigarettes, lighters, cigar humidifiers, then I noticed the humidor. A walk-in humidor. Fully stocked with fantastic premium cigars. Then I asked the lady at the register for Undercrown by Drew Estate and she knew exactly where they were. She didn't try to sell me any more than I needed and she put my stogies in a travel ziplock bag with matches. Then she showed me to the cigar lounge. Complete with leather lounge chairs, flat screen tv, and a fireplace. They do have a bathroom and mini fridge with drinks (pay at counter), but do not offer alcohol products. There's also an private outdoor deck patio. They recently had cigar event in which a Brickhouse representative came in and had a few specials.

I love this little head shop and vape store! They have a decent selection of juices, from a couple…read moredifferent ejiuce companies. They also carry their own house-brand juice that is pretty bad ass. Great flavors and the quality is top shelf, but they bottles are a little on the pricey side at 25ish for a 60 ml bottle. I like that they sell Humble brand juice for 25 a 120 ml bottle. They have a huge selection of cigars and rolling papers, almost any flavor you can think of and than some you probably wouldnt. Their glass selection isnt extraordinary but it is nice and the quality makes up for abundance of products. I recommend this place to anyone in the norfolk area that needs some cigars, papers vape juice or a new glass piece.

Friendly and attentive. Have a wide variety of merchandise and a nice incense selection.read more

Had the opportunity to check out this smoke shop while in VA and let me just say that the shop had…read moreoutsanding prices and great selection on glassware. Most of the prices are honestly unbeatable compared to the price standard in Washington what typically goes for $50+ is typically 1/3 to almost 1/2 off! Also shout out to the owner Nate for the hospitality and being very helpful in finding the right glass for my medical cannabis use!!

From the owner: Smokers Haven is a new Smoke Shop in Norfolk Virginia. We're located inside Fair Price Flea Market…read more We provide the absolute lowest prices tobacco products in all of Hampton Roads. We have a variety of items including water pipes, hand pipes, bubblers, and concentrate tools and accessories.

very nice worker, great experience and time here. fair prices…read more will come again. I purchased the exotic indoor flower 10/10

From the owner: Discover the World of Flavor and Authenticity at Our Premium Tobacco Store!read more

Best smoke shop in Hampton road area very nice staff great selection of glass and hookah productsread more

From the owner: Best vape shop in Hampton road area a smoke shop that has everything everyone need read more

nice well maintained customer service an well organized and professional nice place of establishmentread more

I have been coming to this shop for years! Absolutely my favorite. The staff has always been top…read morenotch, friendly, and know what they are talking about. One of the girls there, Taylor, brings absolute energy and fun to the atmosphere. She is more real than the greetings at Chick-fil-A! Pricing is great, as well as the products. Walking into the store is like walking into your best friend's house. I have always highly recommend them and they will continue to get my service.

I've seen this store here for a little while for some reason I didn't go in well I'm glad I did go…read morein price wise they are comparatively low it's clean store good organization I would I am going back there again so sometimes I feel as if people are not aware that a store is there and good and considerably lower a comparatively lower to another company that sells the same things then people should know because if they don't know they won't go so maybe you should visit this place

This store is a rip off! They sell expired CBD pain reliever roll on and refuse to refund the very…read morenext day when expiration date was discovered! The other stock on the shelf were also expired, by 10 months!!!!! I'm sure they wouldn't eat or drink goods that expired 10 months ago! CBD roll on goes into your skin and bloodstream. Horrible manager, no business ethics. That is no way to do business. Avoid this store!!!!-- feeling pissed off.