OMG. I drove to West Kelowna from Kelowna to drop off a winter boot that was leaking. The unpleasant front person said "we only take in shoe ware on Mondays." She asked for the other boot. Which I didn't have. I had a friend bring in both boots the following week. I just got a call, I assume from the cobbler, asking me to call him back. Which I did. Very distracted man. Told me he could not find a leak. He asked if the boot that was leaking was my "small" foot. I told him no, that it was my bigger foot. I told him I definitely have a leak in the right boot. His response: "Well, I've been in this business for 40 years but I guess you know better than me. Come get your boots." Before I hung up I told him he was very, very rude. read more

I used to work in Kelowna until recently, so it was easy for me to drop off my shoes on the way through from Summerland. Now, I have switched offices to Pen and can never get there for the relatively new drop off day a month. I'm not surprised they excellent, well priced and do a fantastic job. I pay three times the amount for less professional service elsewhere now because I have no choice. read more

They run a tight ship but they know their stuff. Not many cobblers around anymore. Lucky to have this shop

Absolutely terrible service. I got my shoes in on one of their drop-off days and they later called to ask me to order the materials myself so that they could fix the shoes. I went all over town trying to find the materials, checked shops in other cities, online, and no luck. I called them to ask about next steps and never received a call back. It's been about 6 months with no solution, call back or service so finally I picked up my boots and am taking them elsewhere, out of town, to get fixed. When we went to pick them up we barely got acknowledged and they acted very apathetic about the whole situation. read more

I took in my Lowa boots for a resole within 1 day they were back. They had a new Lowa sole, the exact style I had before the resole. I cannot say enough good things about their service and the quality of the repair. Thank you, you saved my boots. Regards, Ty read more

Originally found a shoe repair in town and was informed I would be waiting about 4-6 weeks for a simple fix that would take only an hour but not knowing I had other choices I agreed. After about 5 weeks, I called and they told me it was going to be another 2-3 weeks so I panicked because I needed them for a trip I was going on, I searched and found this small little shop on the West side and went to pick my heels up to take my chances on another shop. Of course I called Quickie Cobbler before dropping anything off and they said they could have them done the next day BUT once I dropped my heels off they called me an hour later and told me the repair was done and it was half the price !!! The owners were kind and the shop is right off the highway. My heels look brand new !! Definitely recommend this place ! read more

Ya I wouldn't even go here. Luggage repair maybe, but anything else wouldn't waste my time