This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

Boris was very helpful in trying to recover lost data from my hard drive. He estimated the length…read moreof the job and despite many unforeseen issues and delays along the way, he stood by his word and charged me the original estimated fee. He responded promptly to questions, phone calls and messages. I'll certainly recommend his services to others who may be in need of software &/or hardware support.

I recently had some work done on my home office computer by Computer Solutions. More storage. New…read morehard drive. Great speed. Everything cleaned up and functioning better than it had been before. The in-home technician, Sean, was first-rate, professional and courteous. The folks in the office, namely Kristin, were also accommodating and efficient. I have found my new computer "go-to" company . . . Thank you.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

We were in a bind & Doug fixed everything & made our PC better than it was! Thank you for the peace…read moreof mind!

After many years of passing by, and not knowing we needed help, we were in recently to pull data…read moreoff several old machines that we were not able to do ourselves despite trying. Doug, the proprietor was understanding, very knowledgeable, efficient, and honest. I would recommend this business for anyone in need of any type of computer upgrade or repair, and/or most importantly data retrieval, etc.

I'm a software/data analysis guy working at home, with a background in programming, so I'm no…read moreneophyte or unsophisticate. STO is a great company to trouble shoot and correct your problems, perform setup and installation, and work all around technical issues. I don't have a network (other than my own two PC setup) so I can't speak to big corporate infrastructures. However, Rob has been my go to guy for years. I highly recommend him. John Niesyn Fairfield

From the owner: Your Personal IT Department The IT support that keeps…read morethings running smoothly.

I'm so impressed with the service and results from this company! My computer stopped working in…read more2021, and I took the hard drive to two other services who said they could retrieve the data, but after paying $300 and $700 respectively, I was only able to get back a small portion of what was on my hard drive. I was skeptical when I reached out to Secure Data Recovery Services, and was not sure I wanted to spend more money only to be disappointed again. Jason took my concerns seriously and worked with me to make sure I wasn't disappointed again. I am so elated to have ten years of my life back. Thank you!

I used Secure Data Recovery to repair a memory card and retrieve vacation photos from a memory…read morecard. We were very upset that these pictures were possibly lost and unretrievable. The service was very smooth. 1) I dropped off the memory card at their I Street NW location. 2) I was notified of an estimate. The estimate was more than we could pay for it, so Alec Sakenes (our client rep) helped up work with the manager to customize the service and payment we could handle. 3) It was very important to note that if they couldn't repair the card, we didn't owe any money. 4) They were very efficient in the entire process. Everything was on time as promised. I was updated on the process throughout the transaction. Alec was very patient with me and very understanding of my dilemmma. I cannot write a more glowing review of Secure Data Recover and Alec Sakenes. I strongly recommending using them for your recovery needs.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

As a family we have years of valuable photos and more stored on an external hard drive…read more Unfortunately we made a mistake and only had all this information on one drive. When the drive was dropped it became unresponsive. Proven Data Recovery was able to retrieve all our files for us. It's not cheap, but this is the standard price point for complicated data recovery; and I found Proven Data Recovery to be very fair, professional, and fast at getting the job done. I would recommend them.

At first I was a bit skeptical especially since I live far away from this place and would be…read moresending my memory card there by mail instead of actually going in person but I called the place and spoke to I believe Larry who explained the whole process to me and made me feel reassured. My memory card was literally broken with missing pieces and there were pictures of numerous trips my parents did to Europe years ago and those pictures were pretty much priceless. I tried everything to try to get them myself but was unsuccessful. I was able to get back pretty much all of the hundreds and hundreds of pictures!! The service was very fast and at a great price. I would definitely use this place again and again no questions asked!!

Excellent service! My hard drive suddenly stopped working (I wasn't able to access my files) and it…read morehad my entire life on there. I was desperate for a company to recovery my files, and I came across Data Recovery New Jersey. What set them apart from other companies is that they fix hard drives IN HOUSE, meaning they do not ship it out elsewhere to get fixed. I wanted to hand deliver my hard drive directly to the source, and I was able to do that. Larry was great to speak with, he's super knowledgeable and helped me understand the possible issues & how they'd go about repairing it. From speaking via email to meeting in person, he was very thorough and made me feel like my hard drive was in good hands. The repair took around 2 weeks (I wasn't in a rush to get it repaired, I told him it can be put on the back burner as long as it got done). I had him ship my recovered data back ($20 shipping fee, $70 for a new hard drive for him to put my recovered data on), and HALLELUJAH he recovered all my missing files!!!! I am forever grateful to this company, they legitimately brought back all my precious memories.

CCT is an excellent company to get help with computers. I…read morehad two laptops that needed help. One just needed a new battery, and the other needed a new part to connect the power. Apparently, I overextended the electrical connection, so it wouldn't start at all. Both laptops are working fine now. I will use them again.

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.