Go to Catoosa Family Pharmacy instead!!! This Walgreens and…read moretheir new pharmacy manager (who is RUDE, DISRESPECTFUL and a HORRIBLE person to have to speak to) decide when your refill date is, regardless of what your own doctor or insurance says. If you dare ask "Why?".....you will be told that it is HER decision alone. She then proceeded to try and both shamed and embarrass me in front of my two daughters and other waiting customers and really tried to drive that message home when she said: "now it would be another week before I could refill". I went down the road to CATOOSA FAMILY PHARMACY and had my refill ready within the hour. The staff are all super nice, friendly and go out of their way to help you. Highly recommend over Walgreens !!

The Walgreen's Pharmacy has gone considerably downhill lately. It is closed on days it should be…read moreopen. Its hours have been significantly reduced. It takes a very long time to fulfill prescriptions. I have been with this pharmacy since it opened, but I am seriously thinking of moving all of our prescriptions somewhere else.

The slowest drive thru in all of Tulsa and BA. One car in line and it took 20 mins. Had to go thru…read morethe line twice because they shorted me one prescription the first time. Terrible service.

Mixed review here. The people in the store are generally very helpful and nice. BUT, communication…read moreis a big problem in this store, beginning with phone calls. We tried to get an appointment for some vaccines. The person on the line spoke very broken English, and the 2 of us could not understand her. She not only got our names wrong, but also the shots we wanted wrong. When we showed up for our injections, the counter person read what the phone receptionist wrote. It then took about an hour to untangle that mess, and get our names and meds straight. Seems like it took 3 people to do that, and when we got some scripts to go, my wife's name was still wrong on the label. So, they are nice folks, but it's not wise to put people new to English in charge of phone calls, or areas where information needs to be pivotal.

Their service in the pharmacy is terrible. I had to wait 15 minutes to be waited on and there was…read moreno one else there. Probably going to move my prescriptions to another store altogether.

I've had enough of this store. I was told that there was an "insurance problem" and they would…read morecall me when it was ready. Nothing. (3 or 4 days so far) This is the 2nd time this happened and it wasn't an insurance problem it was a Walgreens problem. I was going to call them this morning. But before I could I get an automated call saying this location is temporarily closed and quickly gave me a number to call. No idea what the number is. It was said once and quickly. They "said" they would call me when they opened. Yeah, I'll bet. Anytime I've called it's always "there are over 3 calls ahead of you" Like an idiot, I waited one time. Someone picked up the phone after 15 minutes then cut me off. I'm done. There is always a problem it seems.

This Walgreens is the worst for prescriptions! They are closed on Saturday and Sunday, then they…read moreare so backed up that it takes 3 days to catch up on filling them. I called last night to see if they had filled my mother's eye drops she takes for glaucoma they said yes, I went to pick it up today and the pharmacist said they didn't fill it! If you want a great Pharmacy go to Walmart on 81st and Garnett they are wonderful there and always fill your prescription that day! I would have given this place a 0 but had to rate a 1 in order to write this review.

On July 6, 2024, I experienced an incident involving the manager, Jeff, at the Walgreens located at…read more701 W. Houston St, Broken Arrow, OK 74012, which I found to be both rude and unprofessional. I had come in to return Prelief a product that I purchased over the counter because I had an adverse reaction to it. I explained to the young man at the counter that I did not have the box but had my digital receipt. He asked me to wait a moment while he fetched the manager. When Jeff arrived, I attempted to explain my situation, but he insisted on giving me medical advice instead of addressing my return request. I told him that I had taken one tablet on July 4, 2024, and another on July 5, 2024. Jeff then abruptly told me to "check my attitude." Confused, I tried to clarify, but he began shouting at me as though I were a child. I reiterated that I just wanted my refund so that I could leave. Jeff responded by saying he would not give me anything and suggested I take my purchase to another Walgreens or return another day when I could adjust my attitude. Feeling even more confused, I called a friend who overheard Jeff's behavior. Jeff then told me when I come to Walgreens I don't need to be talking on the phone. Jeff then told me to leave the store or he would call the police and accuse me of trespassing. When I requested the customer service number and his name, he refused and threatened again to call the police if I didn't leave. At that point, Jeff shoved the pills back at me and walked away, his anger clearly visible in his eyes. This was very frightening for me, especially as I suffer from PTSD and felt threatened by his aggressive demeanor. (Once I left the store, I had to go to the drive-through window to get Jeff's name from the pharmacy staff). I no longer feel safe visiting this location after being verbally attacked, embarrassed, and discriminated against. Jeff's behavior was not only disrespectful but also contrary to the professional standards I expect from a Walgreens representative. He raised his voice at me in front of his colleagues and customers, dismissed my input without consideration, and ignored my request for a refund despite my adverse reaction to the medication. This conduct has made me never want to return to this location. All customers deserve to be treated with respect and professionalism, regardless of the circumstances. Jeff's behavior falls short of these expectations and undermines the values of your organization. I kindly request that this matter be investigated and addressed promptly. I am confident that with proper intervention, Walgreens can prevent such incidents from occurring in the future and maintain a positive and respectful environment for all customers. Again, I was publicly humiliated and embarrassed, and I have a witness to the entire incident. I urge Walgreens to address this situation appropriately. Passionate

The store it self is wonderful. I am wondering is it policy that the workers take things off the…read moreshelf and put them behind the counter or in the back room for them to purchase after they are off work. They do this a lot at the coweta location.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-10pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

It's been almost 20 years since I needed medication. When choosing a pharmacy, I just go to the…read morenearest one. Stopped by this Walgreens during lunch hour to drop off a prescription, waited for less than 15 minutes before the prescription was ready. Service was very quick and friendly. In terms of the store, aisles were well stocked. I did not see empty shelves. Pharmacy was not too busy. I will return in the future for medication needs.

Absolutely terrible service. I use their lousy app because generally companies are interested in…read morewhether their app works or is even useful. Walgreens does not care whether their app works or not. After numerous mistakes on the part of the pharmacy at this particular location. I am moving all my prescriptions to cvs to see if they care about customer service. I don't know about Walgreens as a whole but the pharmacy at this particular location is wholly incompetent. I just got back from having to make two trips to pick up prescriptions their app said was ready to pickup but were not. I have lost count of how many times this has happened. I highly suggest going someplace, anyplace else.

Two days in a row there were scripts called in for vomitting. Eight hours later my wife is sitting…read morein this place waiting to get medicine. The pharmacy should closed. If you need medicine don't go here.

Horrible. Avoid at all costs. People are rude and they move like sloths there. Phone calls there…read morecan take as long as 30 minutes. I'm new to the area and picked the closest place to me. I'm going to be looking for a new pharmacy now. This one is Just too stressful to deal with.

This Walgreens is located in Broken Arrow next to several shopping centers…read more It is within walking distance of several nice hotels nearby including The Marriott which is where I stay when I visit Oklahoma. On my last 2 visits to Oklahoma, I discovered stop here for Tylenol and snacks. This last time though I did pick up laundry detergent and a few cute souvenirs and stuff for my grandkids. I notice how great people are in Oklahoma and are very friendly and nice. They were very helpful and directed me to where everything was. I will for sure stop here again on my next visit in October, would be great to see Tulsa in the fall. Thank you!

Fast friendly checkout…read more One of the things I like about Walgreens is that they keep the rewards points on the computer, so you don't have to carry coupons around.