My husband and I stopped at this Whataburger as we were passing through town. I believe it's…read morestore 129. The person that was taking our order was smiling. I need to go to the ladies room so I went it needed a code at first I was skeptical because I needed a code. I got the code and went in and the restroom was Spick and span. So clean.! I went back out. The food was there on the table with my husband and it was very hot and good. I went up to the front to ask the store number another big smile, a different person and they were happy to help. It was very clean and they were very nice. Had never been to the store before and if we go back through again, we would stop there. Thank you so much. You don't see a lot of people smiling like they used to, and with such great service as well. Made my day, Thank you, Lisa and Rick

We visited three times during our stay in the Dallas area in order to give it a full whata chance…read more I can't say I'm a big fan. The service was relatively friendly for fast food and the restaurant was clean so that's worth something. The food is well... a bit better than average for fast food I would say. The cheese jalapeno biscuits for breakfast were our favorite. The first time we had a patty melt, it was pretty good. The second time, we were less impressed. We also got a jalapeno and bacon burger that was ok but super dry. The fries were typical fast food horrible. The onion rings were tasteless. Our orders were correct but several people were complaining their orders were not right. It seemed many customers use the drive through and then come in the restaurant to get their order fixed. I think they make your food to order because it's not "fast". It took about 15-20 minutes to get our orders. Life is good when you try something new.

I had the honor of meeting the most sweetest manager named Ms. Pat. I have not saw her kind if…read morecustomer service in a long, long time. in a She has amazing customer service skills and etiquette. She could tell I was angry of small issue, and she made it right with her calm spirit. You just can tell she works hard and dedicated to what she does. Excellent customer service. /we need more of that! Ms. Par if your reading this, keep doing what you do. God bless you madam!!

So, pulled up to the drive thru and the first car was already sitting and sat another five minutes…read morebefore finally placing their order and moving forward. I pull up and I'm immediately told that I needed to wait. I knew, then, that my order was going to be wrong. The young lady comes back about 6 minutes later to the speaker and tells me that I can order. I ordered the 12-piece mixed fried chicken family meal. Her response, "I don't think we have 12 pieces of chicken." My response, "Aren't you the chicken place? It's 5 pm. Cook more." ‍ She went to check and came back and said that they had 12 pieces. I ordered fries and corn nuggets for my sides and made sure that she knew that I needed rolls, honey and ketchup. She stated that rolls automatically come with it and that she would get my honey and ketchup, I, also, ordered two large drinks. Got home. Missing rolls, ketchup and honey. Guess it's my fault for expecting any type of customer service to ensure that my order is correct. It never is there. End result? This is the nth time that their customer service was bad and my order was missing items. Won't be back if it requires spending my own money. Too many other chicken places in Dville that get my order correct every time to play with one that doesn't every time that I go while trying to give them the benefit of the doubt. No longer will patronize.

Portillos is a great addition to this area. Lunch time is…read morenot too busy so we have always been able to get in and out quickly. Dining room is always clean and the outside patio is great as well. You can use the self serve menu and order "thing" or give your order to an employee. Burgers and beef sandwiches are delicious! There is a long drive thru and plenty of parking.

Service was poor! Brought out the wrong order twice in the drive-thru lane!!! When we rec'd the…read morecorrect order, we were missing items and rec'd items we didn't order, laughable... we literally had to turn around, go back and get our requested items. Food was lack luster. We order the burger combo. Burger was tasteless. Reminded me of Burger King and Burger King is better. The drink was blah and fries were not seasoned. What exactly is this place!!!! Nevertheless, we also order a hot dog and it was WONDERFUL!! THANK GOODNESS. Should I return, the hot dog is definitely worth trying again. And that's the only reason they rec'd 3. That hot dog saved them!!

Random thought: im not sure why I expect tacos to still be a dollar when they were that much when I…read morewas 10 years old. These tacos were pretty good. ($1.69 each) Onion and cilantro were fresh and the tacos were flavorful and juicy as well. The line here usually falls well into the street. They're not that good but I guess people are will to wait. They do take card inside, just not for the corn cups. The Elote was amazing. (Cash only) Unlike traditional places, where you add your own sauces and seasonings, the sauces and seasonings were perfect. A little runnier than I prefer, but perfectly seasoned.

I had not been to City View in a long time due to some service and order issues twice before. Some…read morethings have changed and the service has gotten way better. Went for dinner tonight and I must say that the young man who took my order was nice and professional. My order was correct and I'm good and full!!! I'll be back!

If I could give them a negative star I would. This was a waste of my time and money. To get home…read moreand have majority of the chips on this Nacho Bellgrande crumbled is pathetic. Please do better. I will be calling to speak with management

good food is a great price from jesus I would like to get some more food in the futureread more

They are still incompetent and I haven't been here for over 6 months. I won't be back when there…read moreare so many other restaurants that have people working that know what they are doing. The dude working the drive thru told me that I could only order two things and proceeded to total out my order after one. Yea, if that's what he was told that is because these folks don't trust their employees and if you don't trust your employees, get off your behind and go work your franchise yourself.

food was cooked to perfection! everything was perfect, from customer to fast speed service…read more the new night crew is amazing! compliments to the cooks! muchas gracias. - this message is for the store manager , The night crew did their thing they deserve some recognition

Lemon pepper wings are my favorite here…read more .

I did a walk in order and the wait wasn't too long. They have specials that I took advantage of and…read moreon this particular night, it was a 1 piece catfish and 4 shrimp with fries and all the other stuff. Overall it was decent. I'd definitely ask for my fries to be fried harder next time and if they can add extra seasoning to the cornmeal, I'll request that as well. The tartar sauce was a miss for me because I dont like spicy tartar, and the cakes I got were alright as well. The kool aid was good, but I'd have to try it again, which I will, to give it a higher rating.

Great experience, amazing fresh food. Nelly was very pleasant and provided great customer service…read more I will return!

I was very disappointed. I had 2 cars ahead of me in drive thru and it took 25 minutes in line to…read moreorder.very slow.When i got home no hot sauce was suppose to get 6 small containers and the limes were very dry...no juice and the chicken a little dry. I spent $46.00 including tax on the 12 piece, check your order before you leave.