They said everything is 30% off from original prices. I bought Chalo Seattle pouch for $18.19…read more However, the retail price for the pouch in Made in Washington store is $18.99..... what?? They marked the original retail price as $25.99. With "30% off", they are just selling stuff for retail price. Nothing is 30% off from original retail price in the store. Really bad business.

I love this store and the owners are absolutely incredible. They have so many great clothes, gifts,…read moreetc. The store is so fun and I love going in and ordering things from them to be delivered to my home. Every piece of clothing I have gotten have been amazing. I love the owners! They are so sweet, helpful, and always available to find the pieces I want! Everyone needs to check out this amazing store!

I took my engagement ring and two wedding bands in to be sized and soldered together. The customer…read moreservice was excellent and the rings turned out perfect. The price was very fair, especially for the level of craftsmanship. The turn around time was less than two weeks. I definitely recommend this small locally owned business for any of your jewelry needs. I will be back to browse through their nice selection of jewelry too.

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

We've had multiple orders with Hawkins for our company apparel all due to a recommendation from a…read morefriend. The first order we made with them was great, all items were printed as directed and we were happy. - The second order made was exactly the same, however the positioning of the embroidery was different to the original and was noticeably off. * We had to go back and forth about the specific details we made were clearly not followed, and they covered the correction order! * - Our last order with them was submitted and we never heard back for over a month, come to find out it was never MADE! I gave the faith we would get a courtesy or atleast special attention to see our order through. AND AGAIN, the order was missing a specific patch coloring that was ignored or missed on all items! On top of this we were charged 20% more than we were quoted in-store. * After reviewing with the manager, he blamed the loss of communication on us for not double checking the details after it was submitted over a month ago. Now we have to pay for the order all over again if we want the correct final product * A lot of babysitting with this company and staff, especially if you aren't a large client you'll be provided minimal customer service. ************************************************************** - Pricing 1/5 (charges premium pricing but doesn't provide premium service) - Customer Service 1/5 (no consistency from start to finish) - Quality of Services 4/5 (Good work, just no attention to detail) - Speed 3/5 (Average order time when submitted was 1-2 weeks) Overall I wouldn't recommend if you don't have more than 1,000 item order, even then you'll be taking a chance on accuracy and pricing increases.

Very nice on the phone, great customer service! I pulled them up as an alteration location. The…read morelady on the phone told me they only do embroidery. When I commented about it here on Yelp, they fixed the problem. That deserves a good review!

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

Bogdan has made several pieces for me over the years, he most recently set a sapphire I provided…read moreand made the most beautiful engagement ring ever! I would recommend them to everyone for all your repairs or custom pieces.

Debbie came in on a day they were closed to get me my trophies. The trophies were exactly what I…read moreasked for. It was my error assuming they would be open, but they came through anyways. They have done somewhere around 30 paintball trophies for me and they always look great and are exactly what I asked for at an extremely reasonable price. Thanks Debbie!

I've been a business customer of Awards of Praise for almost 12 years now and this mother/daughter…read moreunderstand the importance of customer service and return and referral business. I've used them for perpetual plaques, community awards, business card holders, and donor recognition events and EVERYTHING is always priced fairly and of the highest quality. When I've put them behind the power curve on time, they've still managed to deliver! Are there maybe less expensive shops out there....most certainly....but if you want customer care, service, quality, and after-the-sale service, try Awards of Praise, you'll be glad you did!

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam at Arc Watch Works is an absolute legend. I wanted to modify my Casio Duro and called just…read moreabout every place from Seattle to Lynwood, they were the only ones to take on the job. The parts I supplied were not perfect and Sam was able to modify them so I could end up with my desired end goal. Removing the bezel from the duro is notoriously difficult, and some say impossible without damage to the watch but he was able to complete it (old bezel was bent but that's expected). Very happy to recommend their workshop but please call ahead to see if they are willing to accept the request.

Great store! Helpful staff and a broad inventory of bikes and accessories. I'll go back for all my…read morebike and e-bike needs!

We have been here a few times already. I was particularly looking for a mountain bike for my son…read more Of course we tried out a few cycle centers near by. We decided to buy it from here. Mainly because of the amazing service. Right from the day we walked in to check their collection, the staffs were amazing. So helpful with the suggestions, explained the pros and cons - really helped us to pick up the right one. Once we decided to buy it, then they made the whole process very easy - did the customization like we needed. Assembled everything and ready for pick up in about 2 hrs. We went back for some additional parts later. Smooth experience. Recommend this place if you are looking to buy or repair the bikes.

I got my bike seat post cut. It was $20. I am really happy with the new length. While the post was…read morebeing cut, I was looking at possibly a new seat. These guys measured my sit bone width and made recommendations but did not push me to spend any money at all. They said try out my adjustment first then come back if it still hurts. I will for sure go back

We met with team today about E Bikes and he was awesome! So knowledgeable and patient! Best…read morecustomer service ever. We have bought all of our bikes from Greggs and it is the customer service that brings us back in every time. Thank you!!!