Replied quickly and very courteous and knowledgeable . Very prompt and helpful . The quote was…read morereasonable

She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

I've been a customer of Allegiance for almost two years. It's been smooth sailing since day one…read more Adam and his team was able to provide us with multiple insurance options for our commercial properties and expertly advised us through which he'd recommend and why. Recently we had an issue, when our bank mistakenly forced placed insurance on our commercial mortgage for mechanical breakdown policy, for no logical reason. Allegiance not only notified us, proactively worked on our behalf to clarify the issue and get back our monies from being overcharged. I can't say enough good things about the customer service and support. The team is prompt, educated on various products, and committed to needs of their clients. I would highly recommend using them to anyone. Wish I moved my business here sooner!

I was shopping for insurance for my investment properties, home/ auto and called few…read moreagencies/brokers. I was not satisfied with any quotes I was provided until I called Allegiance. Allegience was fast and quick to provide me with quotes from different insurance carriers on the same day and explained every coverage in details. They got me excellent bundled coverage for my home and auto from one carrier, and another great dwelling coverage for my rentals from a diffrent one. They will not try to convince you to get extra coverage that you won't need, like other insurance agents. It was a smooth and easy process doing business with them.Highly recommend their service.

Yasira Mercado helped me retrieve a quote, a quote I could not turn down but while doing so had me…read morelaugh in between and maintained patience while helping me despite my children needing me as well. She was very thorough, polite & informative if she doesn't get employee of the month I'm canceling my policy lol

Peyton Reiss is honestly amazing. Took care of my insurance…read moreneeds and is extremely helpful EVERY time I call the office. Best insurance agent by far. Honest and trustworthy. Thank you, Peyton. We appreciate your hard work! Highly recommend!"

MetLife has the worst customer service on every level. Their outsourced, offshore employees can't…read moreanswer questions to withdrawal my annuity account. I finally got my lump sum physical check on Wednesday, Sept 10, 2024, which I mobile deposit that same day. I believed that the check would be good, but no! It bounced. I'm overdrawn by $300, with a temporary week long hold until next Friday! I've contacted the Annuity Complaint Agent, by phone and email the last three days. No reply! No one uses their phone or email out of office notifications. Now I need to wait out my other monthly income to offset my insufficient funds on account due to MetLife's bounced check. Sure! I can loan MetLife money! Pretty damn shady and pathetic. Leaving me to hold an empty money bag with NO MONEY! Scam artists!

This is the worst company I have ever dealt with!! Almost no…read moreone knows what they are doing. They are completely incompetent to say the least! I changed the beneficiary on my father's life insurance policy or so I thought. All documents were submitted and I was told the check would be issued within 60 to 65 days. That's an awe fully long time for a check to be issued. I as in contact with them multiple times spending inordinate amounts of time waiting for a representative to answer the call them to follow up and make sure there was no problem. They told me an important document was never submitted. This is after almost seven months of trying to get this matter resolved and submitting all the necessary documents. After speaking to a barrage of representatives, I decided to just submit the document all over again. I called them to make sure they received it. They had but here's the kicker, the representative told me they had the missing document. It was there all along, but no one could find it. How is that possible-gross incompetence is the answer. Stay away from this company unless you like to be tortured. Then just the other day something told me to call

If you ask me who I'd phone if my life depended on it.. Phil…read more Phil is such an amazing individual. He has helped me time and time through. His work ethic, attitude toward life, and sweet personality make me come back time and time again. I will continue to use Phil as my main person for all insurance needs. Plan with Phil is A++, great book.

Very pleasant !! My agent, Phillip is always prompt and…read morefriendly when I need help. He goes the extra mile to ensure my husband and I receive the best service possible!

This was such a Ineffable and pleasant experience, from beginning to end. Words cannot explain how…read moremuch effort the team assigned to my case delivered.

great work environment great staff managers are the bestread more

I have been with NAU (home & car insurance) for over 20 years & feel very loyal to them for a few…read morereasons. These are the 2 main reasons: 1. They save us money! Not only did they find the lowest premiums for the coverage we wanted when we moved to CT, but since then, they've reviewed my policies on their own & contacted us, before renewing, to start with a better policy! Which brings me to my second reason.. 2. Terrific customer service! Doesn't matter if I handle things in the office or by phone and email, I'm treated as a valued customer by friendly & helpful people. I don't recall being left on hold for long periods of time, and when I'm promised a return call, it's come in a timely fashion. No aggregation at all!

From the owner: At North American Underwriters, we have proudly served as an independent Connecticut insurance…read moreagency since 1967. As a long-established Farmington CT insurance agency, we provide personalized auto, home, business, and life insurance solutions in Farmington and surrounding communities. Many well-known national carriers haven’t even been in Connecticut as long as we have — and our longevity reflects our commitment to protecting local families and businesses year after year. We specialize in auto insurance in Farmington, homeowners insurance in Farmington, and business/commercial insurance in Farmington, offering customized coverage designed around your specific needs and budget. As an independent agency, we partner with top-rated insurance carriers to compare options and deliver tailored protection with competitive pricing. Whether you’re looking for reliable car insurance, comprehensive home coverage, or customized commercial insurance solutions, North American Underwriters provides knowledgeable advice, unmatched protection, and local service you can trust.

He can improve on not wasting peoples time and actually explaining things. I came to ask for…read moreinsurance and he reached out. Gave him my information. I questioned him on my quote and the most informative thing he told me was "I don't know". Don't quit your day job I guess.

I've been a costumer of this location for over 9 years and have yet to complain about their…read moreservice. All member are supportive and eager to find you the best deal possible. Make sure to ask for Winnie Li! She is such a wonderful person to work with and goes above and beyond to meet your needs. Trust me, if someone can do it, ITS WINNI