Only happens at the planet NYC where a named EXPRESS branch of DMV can't serve people right away…read more You do still need to set up an appointment if you need services and COVID-19 now a thing of the past, mind you... So , being a 74 y.o. healthy but frail woman in a desperate hope of requesting a replacement of my non-driver ID, since the not expired and in very good shape one I had it's now considered lost after no longer found inside my purse after a visit to a doctor's office located in one of the local city hospitals, I drag myself into the cold weather this morning, board a crowded #1 train headed to the West 30th location wasting my time and fare money to learn the ridiculous news: yes, ma'am, you cannot expect to find any window serving seniors, and the 'EXPRESS' part of the branch''s title is just a 'name', curiously in English language, I believe, uhh....!? What is going so wrong with this city, where literally every public service has been worse than in most of the called '3rd world' countries? Shame on all of you NY state residents for not posting reviews of any and all of your low quality experiences with such matters. Our motto must be now: "all ways expect the worse even when paying costs for the best." Come on, would you please give us a well deserved and long due break, dear authorities!!!? It sucks, seeing my so dear city taking all of us in such a rollercoaster.. Leave your msg if you feel like plz.

Yes they cost way more than your regular DMV services. But you get what you pay for. Fast and…read moreefficient. Same day service without having to make an appointment at the DMV.

I cannot say enough wonderful things about Georgette Culotta, Customer Service Manager at State…read moreFarm. Back in November, I made the difficult decision to switch to another insurance company because I simply couldn't keep up with the constant premium increases. What I thought would be a cost-saving move quickly turned into a month-long experience of confusion, inconsistent information, and unnecessary stress. That experience made one thing crystal clear: exceptional customer service is priceless. I returned to State Farm without hesitation--and specifically because of Georgette. No one delivers the level of professionalism, grace, patience, and clarity that she does. Georgette is knowledgeable, calm, incredibly informative, and genuinely invested in helping her clients feel confident and supported. She takes the time to explain options clearly, answers questions thoroughly, and does it all with warmth and respect. In an industry where customer service can feel rushed or transactional, Georgette stands out as someone who truly cares. She turns what could be an overwhelming process into a smooth, reassuring experience. If you're considering State Farm--or thinking of leaving--do yourself a favor and talk to Georgette first. She is the reason loyalty still matters. Highly, wholeheartedly recommended.

A year ago I wrote a 5 stars for this place about Gabriela because I was so happy with Gabriela as…read moreshe had so great attitude super professional around 5 years very pleased with pricing and great professional work until I didn't see her again susi was answering my calls [helping me ] I had recommended this place to 2 friends of mine but one time I took one car out the policy and add another one I show her everything she ask me but she was giving some attitudes like made me feels like I was bothering her so much so weird feeling now no longer with them great place but I think should keep an eye on the representatives

I came in to get a document notarized. It was quick and easy. And it didn't cost much, either…read more Excellent staff.

Good location with friendly associates that are there to help answer any DMV questions you have…read morewhen the good ole Internet isn't being helpful. Popped into this location to query about a NYS registration that wasn't successfully processing after many attempts to self serve as usual in years past. Recently made an address change and even though DMV issued the new license with it, and I tried to input the new and old zip code details in it wasn't successfully submitting. While physically at this location which is a basic, no frills counter service that can guide you with DMV needs at an administrative service cost, I attempted to try to self serve one more time, and it worked. Hooray!!! The NYS DMV charge processed through. So glad I tried one more time as it saved me from physically having to fill out the paperwork to be processed at a fee. That said I feel this is a good location that is open on weekends, when DMV typically isn't, that is willing to help you get the needed done.

After endless frustrations with the DMV, who apparently no longer accept walk-ins, I decided to try…read more'DMV services' for a title and plates. First off, given the amount of people who had obviously not checked the DMV website to see what paperwork was required, the staff were prompt and effective. There were 3 bi-lingual staff members who kept things moving, in spite of having to circle back to correct wrong applications. There were about 6 people ahead of me and I was in and out with everything done in about an hour and a half. How does that compare to the dreadful DMV? One thing to note, their sign-in procedure is a little outdated and involves writing your name on a scrap of paper. When your name is called a line is put through your name in pen. I saw at least two examples of fraudulent entries from people waiting while I was there.... They were up to page 3 on the sign in list but someone came in and wrote their name down at the bottom of page 1 (under the last line) thus jumping ahead of the second and third page of names. Willful or not I cannot say, but the system generally goes unchecked. I also saw a mother send her son ahead of the line to sign in on her behalf. She was behind me on line but was taken about 3 names before me. Way to raise your kid!!! A simple matter of taking a number (like the DMV) and waiting your turn would make for a less stressful time. Bottom line / tl;dr A good way to get fast (and perfectly legit) DMV services. You will pay more as this is a private company, but you get what you pay for. A better sign in system would help given the free-for-all attitude of the local demographic. Would recommend

Overall a great experience with Nancy Morris State Farm Agency. In particular wanted to highlight…read moreLinda Feldman. She has been responsive and extremely helpful whenever I have reached out. I would recommend Nancy Morris State Farm to anyone looking for insurance!

Tracey has been very helpful and extremely responsive when answering ALL my questions on my…read more Renters Insurance policy. Insurance can get tough to navigate in the city but she helped me through out the process including changing policies as my leases ended and I moved to a new building to ensure I was fully covered the entire time.

Very convenient to get registrations done! Very professional!!! Beware, park in front and you might…read moreget a ticket! Traffic cops are having fun giving tickets in this no standing area.. I watched many people getting plates/registrations & almost getting traffic violations I suggest having Robert or his father do your transactions. They are more efficient. Apparently they only have one computer, so everything is slow if there are too many customers.

I am so glad I came to them, Yuri helped me every step of the way. She was fast and very patient at…read moreexplaining everything to me this is the first time I registered a vehicle and she explained each step to me. Very professional and they are honest and don't try to take advantage of costumers with high pricing. Highly recommend them.

This agency is exceptional from top to bottom. No matter who you speak with, they are always…read moreprofessional, transparent, and immediately responsive. I have been able to contact the company through phone or email at all hours and always rest assured that I will receive a response within a day--always prompt, always thorough. They are also very honest in their business dealings and will explain the process and terms of their policies clearly. Highly recommended. Our entire family uses them for auto and home insurance.

Gave me a bang for my buck! Chris Re has your back. An All-American family man. He was professional…read moreand always responsive no matter the time of day.

The worst customer service, in a dumpy area, with sub par workers who don't even care about the…read morebusiness. I referred two friends there, because I knew the broker. Once she left, it all went down hill, and I left them first. Everyone says the same thing, they have the worst customer service and it's a dump. Plus it costs more than most agencies??? Both of my friends left them as well for the same reasons. I love referring good services for businesses and dislike very much finding out I was wrong. There are thousands of great insurance agencies on Long Island, this one is the absolute worst. I'm saving hundreds of dollars on my car insurance with my new agency, and the service is 100 times better. Shop around before wasting your money and getting the worst service with them, and you'll see the difference when you visit other places, plus you'll save money!

I've been using State Farm now for over 10 plus years. I have such a history with this place and…read morethe staff that work there. They helped me so many different ways over the years, I have learned so much because of Them and wanted to say thanks. The old building use to be on route 107. The building was ok but you could tell it needed much work. Back then I dealt with Christine, she was the first Insurance Agent I ever talked to. She explained everything to me, then 17, about the penalty of bad driving. After years of dealing with them at that location they moved to this, the location they are currently at. What a beautiful, clean, well operated Agency. When I first came here I dealt with Terry. What a incredible woman. She helped me out in so many ways. Sometimes we talked about things unrelated to insurance. Terry just cared. That was great learning and she was never one not to give a lesson or look for a discount for me. I recommend if your new to the driving game and need to know the ins and outs, give State Farm a look. And drive safe, it's a jungle out there!