Caution to potential diners at Quotidiano on Callao:
Today, at 1:28 pm, I had a deeply unsettling experience at this establishment. After registering my name and patiently waiting outside, I was asked to stand by the cash register for my table to be prepared. This wait turned into a shocking ordeal when a waiter, Federico, intentionally and forcefully elbowed me. Instead of addressing the situation, he left with a disdainful glare.
Seeking an explanation, I repeatedly asked to speak with a manager. To my astonishment, they merely redirected me to various waitstaff. Only when I mentioned the intent to file a police report did Avila Valeria approach. Although she apologized on the waiter's behalf, the restaurant's overall response was deeply inadequate. Federico was allowed to continue working as if the incident had never occurred, with no repercussions.
What was even more disturbing was the restaurant's blatant dismissal of the situation. I urged them to review their security footage from August 27, 2023, at 1:28 pm. Instead of taking my concerns seriously, they trivialized the matter by suggesting Federico didn't mean it.
In my entire life, I've never encountered such a violent disregard in a place meant for dining and relaxation. For your safety and peace of mind, I'd strongly reconsider choosing this establishment. The staff's indifference to a customer's well-being was not just shocking but deeply concerning. read more