We drove from Baltimore and left our garage keys. They were able to make a key just by a photo of…read morethe key we left at our house. Customer service was top notch. Would recommend them without hesitation. We will use again if needed.

Service was superb. They under-promised and over-delivered. Very personable guy. Very chatty &…read morefriendly.

I brought in some keys that I needed duplicated. They placed my keys in a machine and cut a new…read moreset in a very short amount of time. When I brought the keys home, and put them in our door locks the new keys worked perfectly. I'm very pleased with the quality and value of their work.

The key fab they duplicated for me 3 years ago still works great and cost a third of what the…read moredealer was asking. Plus they're nice.

Dan installed three entry locks for me in my new home in Trumbull County. He was very…read moreknowledgeable, polite, and did an excellent job installing my Schlage Encode locks. I would definitely recommend Lucas Security.

I recently moved into a new home and needed to have the locks rekeyed. There were four different…read morelocks all having four different keys for them (don't ask me why - idk). Ace came out, re-keyed all the locks, and I now have one key that fits all four locks! It was quick, painless, and the gentleman from Ace was a true professional - I would recommend them to anyone...

I gave Greg money upfront for a job. After three days of him giving me the runaround, I said I no…read morelonger wanted his services. He refused to give me my money back. I still have not gotten my money back. I would not recommend this Locksmith company.

Unfortunately Random Hero Locksmith is why people don't pay till the job is done. Do not pay him a…read morepenny till the job is done exactly the way you want it. I hired him to take the broken key out of my garage door or replace the lock. Unfortunately neither was done and I paid for nothing. He said he would come back and never has. I have called him twice and texted him twice. No response. Shoot send me the parts and I'll do it myself and take the review down. I'm also happy to change the review if he comes back but unfortunately there are still people out there taking advantage of people. I figured with COVID people are looking for work and was willing to pay what it took to fix the door. Next time I hire someone on home advisor I will be checking here to see if they really are they type of person they claim to be. Talked a great game when he was at my house took my money and disappeared.

Great Service from Preston! New Castle Lock and Key arrived at the site went out of his way to be…read morehelpful.

Completely non responsive. Left message with woman who answered phone on a Friday morning who said…read morehe should return call that day. Monday afternoon, 4 days later, and still no response. Also sent an online email Friday night on their website. Also no response. Called a different locksmith in Youngstown Monday who answered the phone and set up a time on the spot. Don't waste your time with New Castle Lock and Key...they don't want your business enough to call back after 4 days.

Allied Locksmith was great. Quick, professional, communicative, and pleasant. Highly recommended!read more

Great service, fast response and great communications! They come to open the door for us the same…read moreday, can't ask for a better guy!

Highly recommend. Put a deadbolt on for my parents front door and fitted it to the front /back door…read morekey to match it and the deadbolt on the back door.

Very professional service! We were having a few issues with our lock after installation (to know…read morefault of his own), and when I called him to come take another glance at it, he was there within 15 minutes to fix it! Great customer service!