These guys are great. They are quick to respond, friendly, and knowledgeable. They came and fixed…read moreour stove last year, and came to check out our washing machine this year at a days notice. Prices are reasonable and up front as well. Highly recommend using them!

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

First time using this company, great experience, I highly recommend My Appliance Guy…read more They were responsive, courteous and honest. This is our go-to for home appliances repairs now.

Purchased an oven igniter to fix our 30 y/o stove. Parts guy opened the box to show me how fragile…read morethe coil is and to be very careful. So... I get home to install and guess what happens? The coil broke! $75 down the drain and I was pounding on the wall, stomping on the floor, and swearing all around the house in disgust!! I called V&V back to let them know what happened - guys said "that's what I tried to explain to you." Fair enough - not their fault. Asked if they can do anything for me - can't replace it for free, but he invited me to come back and he would lessen the blow of having to get another one. Still had to fork up another good chunk of change - was mad a hornet, but felt better that they at least tried to dampen the damage for me. Second (well, 3rd if you count the rebuy) I've gotten parts from here. Great service!

Great customer service, drove to a few places that couldn't help me and then my local hardware…read morestore suggested I go to V&V who had the part I needed in stock. I was in and out in a few minutes and off to my repair.

I took a Pioneer VSX-5000 receiver in for repair because the push buttons that control the AM, FM,…read moreVCR, Turn Table were not working correctly. You had to push the buttons several times to get them to move from one mode to the other, (they were not sticky) they moved freely. When I picked up the receiver I was told they just needed a good cleaning and work fine. when I turned the receiver on, I notice there was no distinguishing pop of power to the unit when I turned it on, There has always been a distinguishing surge of power from the day my dad bought it. It turned on softly with no surge, it just light up. The sound was weak and the buttons kind of worked but I never got the chance to to find out completely because I had to leave in a hurry and just gave it a quick once over. When I returned to check it out, the unit would not turn on at all.

I took 2 items for repair, a Vintage Pioneer laserdisc and a Pioneer Amplifier…read more The first item had a bad power supply that was hit by a power surge. The owner had his people try and finally a worker by the name Simon was able to fix it. I was extremely happy with the results and took the Pioneer Amplifier that had a channel out to get it repaired and completely worked over. The Amp. was purchased by me in 1973 and was the top of the line. It was in mint condition as far a the panels and the wood case, as it sat in a stereo cabinet for 50 years. This is he way I brought the AMP. to Tops for repair. The Amp. was given back to me after I was charged almost a $100.00 and a worker by the name of Napoleon argued with me that the Amp. needed a jumper from the Pre Amp to the Amp output to get it to work. This is not the case as the Pioneer SA -9100 has a switch that jumpers these 2 together in the normal mode. There are 3 settings, Pre-Out, Amp, and Normal. I took the Amp. back and told Bob the owner that it was not working as it should without the jumpers on the back of the unit. I also told him that I was concerned about who was going to repair it, as his worker Napoleon had an attitude about being wrong and I DID NOT want anything happening to the unit. 3 weeks later I called and also stopped by and I was told that he was working on a $900.00 Amp. that someone had just dropped off that day. The Pioneer SA-9100 is sought after because of it's quality and sound and sells on sites like Ebay for $795.00 on up. I stopped by again and was told that it was repaired 3 days ago, but he never called me. The unit was given to him in a box and covered to protect it. He never showed me that it worked and covered the unit top and sides. I got it home and took a look at the case AND the case looked like it was either dropped or thrown, as the rear corners were broken off. This unit was in Immaculate condition as even Bob has commented on. The case sells for $235.00 if you can find one. He seems to not be able to control his employees as he states that he opens at 12:00 A.M and I have gotten there at 2:300 P.M. and they were just getting there, This happens over and over again as I had to stop by 4 times on different days to finally catch him there. He seemed worried about telling his worker, Napoleon about the switch not working. I even told him that I wanted someone else to work on it, due to his workers attitude. He told me he was down to 2 workers, as the others quit. It started out fine with the Laserdisc, but ended up with a Vintage Amplifier extremely damaged. He has not returned my phone calls!!!!!!!!

I needed a half dozen small tasks taken care of and, like a previous occasion, Damon took care of…read morethings well and charged a fair price for the time that he spent here. He can count on me to use him again as he's easy to do business with, and the quality of his work is very good.

I had an urgent request to repair the back door of my home. Damon responded quickly and was able to…read moreadd me to his schedule. His price was fair, work was professional and he cleaned up after himself which is always a plus! I will be using his services again and have already recommended him to a friend.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you