The HomeWorks Repair Service has changed my mind about service. They were responsive in both…read moretimeliness and professionalism to my inquiry. Prior to the service call I was asked detailed questions about the repair in order to plan for any parts that may be needed. I was asked for a convenient time for me for the repair! Jamal kept me informed of the status of arrival which is most appreciated. Jamal, after repairing the dryer, ran it as well as the washer to assure everything was working properly. My opinion of service has changed since working with The HomeWorks Repair Service. They made me feel valued and respected. The entire process was as delightful as it could have been. I am comforted knowing that I now have a person to call for appliance repair who I can trust and look forward to working with! The HomeWorks Repair Service is highly recommended.

My 8 year old freezer had died last summer…read more I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

Kevin was here less in than an hour after my call, found the problem and fixed my fridge in a…read morelittle over 30 minutes. Like a good doctor or auto mechanic, once you find a good one, keep him.

Our dryer went out so I called Collins. I spoke with Trevor and we set up a time and day for him to…read morecome to look at it. From start to finish he was so accommodacing. He was great!!! I will always call Collins when needed for any kind of appliance repair. Great customer service for sure.

Paid way too much for a used part put into my washing machine. It ended up breaking down twice…read moreafter this company came out and now we need a new one, not even a year later. This business is not even legit, you can't find them easily on the web

They come out quickly and resolved my problem right away. They have an A+ at the Better Business…read moreBureau is I think these other reviews are off.

Copley, OH... Buyer Beware! Elio Q the tech came out to repair my refrig. He replaced a gismo…read moreand said it would be all better in 12 hrs. $150 for the service call and part. Three days later and the freezer is still not working and he doesn't return my calls. And I gave him a $20 tip to boot. :-(

I had a new oven to be installed. Elio came and installed the oven quickly and efficiently.read more

Zero communication very unprofessional. The tech came over,…read moreand 1. never took off his headphones. He seemed to be listing to music. I tried to talk to him and nothing. Reached out to me said the tech needed a follow up call. I polity asked why? No reply, 2 days later I asked again, no reply. First the tell me they had the parts, then they didn't have the parts, which is it. I finally had to fire them due to lack of professionalism and failure to communicate.

Don't do business with them, they are unprofessional they did work on my fridge, they rang me up on…read moretheir phone. I've been calling asking for a receipt so I can use it on my appliance insurance, they refused to print me one and now won't answer my calls. Extremely unprofessional

Go anywhere else. Their technician came out to our home to fix a fridge. Took a look at it, said…read morehe'd need to order a part. Charged us for the service call. Did not order the part and so the fridge shut down entirely for two days. I called another business. They came out, said it had nothing to do with the part Hairston forgot to order and fixed it on the spot. When we called for a refund, the owner, James Hairston came up with every excuse he could to not give it back to us. He still has not refunded our money.

Customer beware! We called for a repair on our refrigerator. Hairston sent a technician who had no…read moreknowledge of appliances. While kind, the technician simply took photos and videos of the refrigerator to take back to his boss, who he promised would call us with a quote. We paid $42 for the technician visit and despite calling the office over and over for several weeks, we have still not received a quote and have been told that the boss is not in every time we call. We have received no return calls. NONE. Zero. When we demanded a refund for the technician visit, we were denied. We are taking this up with the Better Business Burea. Don't waste your time or money!

Said they would install air conditioner, charged $50 for delivery. They called to let us know they…read morewere on the way, but asked about the install they said, "No, Sir, we don't do that." They did, however, put it in the window, so I didn't have to lift it, but when it comes to drilling holes and driving screws, that's on you. Still, for best appliance prices and service (they will take away your old washer and dryer and/or refrigerator, so really a pretty good place to do business with!

We have purchased from Daly's 3 times and have been very happy with their service. Their…read moreprices are very competitive, often lower than any other place. They also didn't charge for picking up the old appliance and delivering and connecting the new one. They have always been so accommodating and willing to work with you. I highly recommend them.