Upon entering I didn't get a welcoming vibe, everyone was busy doing nothing, employees immersed in…read moretheir own conversations, I walked back to parts dept and was finally greeted, don't stare at me if you're not going to speak.... The part I ordered came in, but for some reason I was asked if I paid for it? What shop orders parts without them being paid for? If I do decide to purchase another toy it won't be from here.

Wish we could give 0. We went to buy 2 basic 4 wheelers. $5900. Ok done deal we will take two. Then…read morethey were $8k each. Well these are better blah blah blah. Then it was $19k. Then when they pulled contact it was $25k. Sent my wife to do this and had to get on the phone and tell the guy my wife was walking out. POS Trent the sales guy. This company sucks

excellence in service! these guys are the best, Trey, the gm has established a hell of a team!read more

My husband and I will always stop at any Harley-Davidson that is convenient and is easily…read moreaccessible from the highway. I won't drive in circles and I don't like going back the way I came to visit a shop. Especially on a road trip. So if a shop ticks all the convenience factors, we're gonna go in. Hubs likes the graphic tees and I get the poker chips. I'm up to 40 (ish) . This shop is about 1.5 blocks from I-10. And wasn't terrible. I got my poker chip and headed off to Florida.

They fixed a flat while I waited. Total charge: $40…read more Friendly service and a Fair price. Thank you, kindly.

Called in search of a specific set of tires for my dual sport, I forgot the size tires that I…read moreneeded being that I did not have my bike with me while I was on the phone but they took care of it and found the exact size I needed. they did not have them in stock but ensured me they would have them the next day. Sure enough they got them in and installed and balanced them in no time. Very nice folks and quality work.

I was travelling to a convention in Biloxi when I picked up a large screw in the back tire of my…read moreGoldwing along I-10, somewhere in the middle of Florida. I was able to get a plug in the tire to get me to Biloxi, but frankly I didn't really trust the tire anymore, and wanted to get it replaced. I had called around locations in Pensacola earlier that day, but none of the stores in that area had a tire or space to do a tire replacement for me, so I nervously made my way to Biloxi, where I found South MS Powersports. They had the tire and the time to get me back on the road safely and confidently. The store is a decent size and they have a solid selection of bikes for sale. All of the personnel were nice, asking if I had been helped and making sure I was comfortable while I waited. The tire replacement itself took less than an hour to complete, which I consider to be fast since the Goldwing is not an easy bike to work on in terms of the rear wheel. There is a lot of stuff in the way of that wheel. The price for getting the tire changed out was also reasonable, and I was on my way in no time. Thank you South MS Powersports for helping a rider out! You guys saved my butt!

service department is the worst. bought a used bike- clutch went out- bike was under manufacturer…read morewarranty so brought bike in and service department said replaced clutch . 2 weeks later clutch goes out- called service department and took bike back service dept says it was customer misuse - bought clutch kit myself and replaced and it was obvious all this place did is change fluid. new clutch hasn't had issue since. now took in rear wheel to replace rubber get it back missing spacer call service dept says they don't see it anywhere- but the parts dept walks back to shop and finds it immediately. their service department people are rude and unreliable. Kudos to the parts dept because they rock and the worker was going to order and pay for the wheel spacer himself. so if you buy a bike there DONT use service department

Terrible customer service,lousy mechanics. I brought two harleys to be repaired. One took five…read moremonths to get the parts that I paid for up front and was never repaired, the other the workmanship was so shabby that when I got my bike it did not run. after several days I was able to get the engine to run the bike only made it One mile before the engine quit. I took the engine to another shop to have it looked at. Seals were missing or in wrong, one head gasket was installed backwards, etc.it is now going to cost me more to repair the damage done by this shop than what I wanted to do in the first place. All you have to do is go by this shop and see the filth and trash laying around than go up the street to the next shop and it won't take much to decide who should work on you bike.

From the owner: Motorcycle Service and Repair Motorcycle Parts and…read moreAccessories Motorcycle Apparel Motorcycle Sales

I bought a Honda Scooter from here a while back and was…read more really really happy with it. The staff was super friendly and knowledgeable and help me figure out how to get financing etc.

Service dept. is tops. Even the owner gets involved with customer service. I will be back!read more

Purchased a new scooter for my son. Staff were extremely knowledgeable. Made our entire experience…read moreworth it. They also schedule regular maintenance for your rides. I'll be returning to purchase one for myself. 10 out of 10 highly recommend.

My Vespa needed service and Joe and his team were the perfect mix of honest, fair, experienced and…read moreenthusiastic. They love what they do and reviewed my Vespa with me and helped me understand what it needs on the future. They didn't overcharge me for things it didn't need and told me what. It to get done by someone else. I'm beyond thrilled with their honesty and professionalism. I wish I could give them more than 5 stars. Also, I was passing through with my RV and they made sure I could park, unload and get out safely. A* service!!