My biggest complaint is that we paid them before they completed everything. We were told that they…read morewere going to come back to give some of the property a second dose of weed killer. That was last fall. We have called Neal multiple times and every time have been assured that they will make time for us soon. At this point, the weeds are coming in fast and we've decided to just do it ourselves and call it a lesson learned.

After 5 weeks I finally fired him, my front yard is a mess. My 12 foot laurel bush died as well as…read morethe other 5 laurels along wit my bottle brush plants is dead I have to replace my sprinkler system because he tore the out with a machine he couldn't run. All my ornamental sprinklers were wacked off with weed Wacker. Not to mention people showing up at my house randomly looking for work one had an ankle bracelet. ​ I call state of Idaho and he's not licensed in Idaho. I figure I'm out for the shrubs, sprinklers and labor close to $7000. There is more just tired and stressed probably more1

Great experience with this company. Sean went out of his way to help me with a project while I was…read morein and out of town while the work was progressing. His creative ideas also were greatly appreciated.

A few years ago, we had Sean and his team build a 6' cedar fence for us to have privacy in our…read morebackyard haven. THIS time, we wanted a walkway from house to Gazebo in the garden area, a 14'x21' slab for my hubby's BBQ'ers and will have a Pergola next year. We knew exactly who would do the job, Definitive!!! Sean went above and beyond and his crew were awesome to work with, we also added a sidewalk from house to garage door. The walkway has flagstone and and looks amazing!! Everything that we had done, Sean and his crew were always on the same page and included us as well. Kept us updated and the job took a little longer then planned, but it is amazing and looks fabulous!!! Debra in the office is a pleasure to work with as well! Very pleased all around with Definitive!!! Thanks again guys!!! Teresa and Tim.

This company had the worst customer service. I had tried this past Summer to get a bid and…read morequestions answered but was met with total silence and no follow up. This was very disappointing as I had heard they had a good reputation and had been recommended by friends. If this company is too busy to take on new clients then they need to let people know. I had made attempts to contact via website, phone calls, text, and personally visiting the main office. I got unsatisfactory response to my basic questions. I found another company who was very willing to help me. I will never recommend anyone to work with Living Waters as I got the impression that they do not care at all.

From the owner: Your Lawn And Landscape Provider…read more In business for over 36 years. Licensed, bonded, a member of the BBB, WA Home Builders Association.

He worked hard to try to repair my fridge. Samsung has different ideas about repairs. They only…read morewant to do them apparently, however, not in our area. Fridge screen is a little better with what he could do, but not 100% and I don't blame him one bit. Would definitely use again but I won't subject him to my Samsung appliances haha.

I recently needed repair for a hole in my drywall. Cody got me scheduled within a handful of days…read moreand got straight to work. He was knowledgeable and professional. Despite unforeseen setbacks, he remained flexible and efficient. He also only charged a fraction of the price that most contractors would charge for such a job. Hand & Land is one of the best contractors in the Moscow/Pullman area, hands down. Would definitely work with them again.

Horrible. Took months to complete. Overbudget. Did not level the yard with box scraper before…read moreinstalling sprinklers, then Would not bring in more top soil to level after. Skid steer was used to "smooth" out yard. Completely wrong equipment for job. Concrete edging heaves up and down very noticeably because of uneven ground. Did not smooth driveway where skidstere dug into gravel in very large area. Was not reimbursed for unused products until confronted. Took weeks to plant grass and now lawn is full of weeds. One side of lawn is over 10 feet past the line of sprinklers. Sprinkler spray pattern was not adjusted. One head is about 3 inches below ground level and barely comes high enough to spray the lawn. Nothing about this job was done professionally. Very Disappointed. Do your homework.

They overcharged my grandmother on a number of occasions and when she called the owner to ask why…read moreshe was charged for almost 8 hours of work that never had been started he acted as if she was lying and a problem customer. Then when I came to town and contacted him and with just trying to explain why we were unsatisfied. I Even asked him to come in see what the workers have done He refused to do so. He also called me names and when I asked him to please take a moment to come and review the footage from the ring doorbell. It shows your workers being here for only 15 minutes and didn't even put one baggage of yard debris in their trailer. Shame on not only the 3 young men that work here for not even putting in the efforts but also shame on the owner for teaching them they are allowed to do so by refusing to come see the recorded footage. How dare they pray on the elderly and disabled. Only gave one star because it wouldn't allow any less