R $& P Prints were fast , efficient and ver easy to work with . I am very happy with our t-shirts we ordered from them

My t-shirts arrived today, and I am over-the-moon excited by how fabulous they are!! This was my first ever design and it came out better than my imagined it. read more

From across the country, through time zones, Aaron Rosenthal and his remarkable team created 2 custom shirts for a playful antic planned for a bride and groom this weekend. Quite astonishing turn around time and product quality beyond expectations. We were astonished that no job is too small and offered for a staggeringly reasonable price. read more

I wish I could give R&P Prints a better review, as our relationship started off on a really good foot - attention to e-mails, etc. However, I've now placed three orders with them, and they've managed to mess something up with each order. The first order I placed, there was a size of shirt missing, the second order - another shirt missing and ink residue on several of the shirts. The third order, four shirts missing and ink residue on several of those shirts. After speaking with a friend of mine, who I referred to R&P, I'm finding out that I am not the only one who has had this issue - her order was also covered in ink residue, and her e-mails went ignored by R&P. I called them today, they claim that this is not their normal business practice, but that it is due to Covid? Strange. Anyway, they claim my order will be here (Edmonton) from Toronto in three business days, so we will see if it arrives, and what shape it is in. Perhaps I will consider changing my review once all of the above is remedied. I have a bunch of shirts on back order from various customers, but am currently very hesitant to send it to R&P due to my experiences. read more

Don't let people's one time incidents scare you, its a really good company. i was very skeptical at first thinking the might mess up my order but honestly it came out to be perfect. i ordered around 20 hoodies the quality was amazing everyone loved it and the prices are so reasonable and they completely​ cooperate with you. The service the price the quality was all on point. read more

Never had worse customer service in my life. Terrible response times, they're sales representatives are highly unprofessional, and they mess up orders. We ordered 30 hoodies in august (it's October now and we still have not received them). Furthermore their sales representative (Aaron? ) quite literally called us out for being "stupid" and he says that it's our fault that they messed up our order. They messed up order, we ordered hoodies without zippers and they started printing on one's with zippers. Aaron then proceeded to say that it was the order all along even though we have emails saying that they will print on hoodies without zippers. Absolutely worst customer service I have ever been met with and this is coming from a guy who imports products from China. Totally would not recommend and would definetly encourage to avoid read more

Great customer service and fast shipping. I will order from then again. I needed shirts made in a short time frame and they were able to come through and save the day! read more

There was a mistake in my order, and they ended up screening my calls and ignoring my emails when I asked about it. Used Google to place a call from a different area before they finally picked up. DO NOT go with them. The service is terrible. read more

I highly do not recommend R&P prints for any service advertised on their website. They are unprofessional and do not follow the contracted timeline as discussed. I had an order placed to be delivered within 3 weeks - the order did not arrive until the 6th week. In addition, names on t-shirts were incorrectly embroidered and so I needed to reorder AND had to pay additionally for the reorder. I would think they would process this quickly but frustratingly they did not. To make my own time line, I had to pay double to make it a rush order... DO NOT TRUST THIS COMPANY! They take your money and will not deliver - it really does not worth the frustration! read more

We have ordered from R & P multiple times and have always been super impressed with their pricing and quick turn around time. They are a pleasure to deal with when placing your order and always helpful with all questions that we have had. We will definitely use them for all our future printing needs. read more

I highly DO NOT recommend printing tshirts from R&P Prints. Their customer service is terrible and so is the quality of their printing. After paying in full for our order, they stopped to respond to our questions such as when the printing process would be completed. I sent several emails, yet, they did not reply to a single one. There also seems to be issues with their phone number. Everytime I have called, it was a voicemail. I don't know what kind of service they provide. Then after around 6 weeks, I finally received my order. We paid for custom tags to be printed but we did not see any custom tags. They were just words printed on the t-shirt. I do not think these qualify to be called custom tags. We thought that the custom tags would be on a tag attached to the t-shirts. That is why we put colours that resembled the t-shirts. However, the way they printed it, the "custom tags" camouflage with the colour of the shirt. The words written are not even visible. In addition, the artwork I sent for the custom tags DO NOT match the artwork on the t-shirts. The most important part of the "custom tshirt tags" was printed incorrectly. They made a spelling error. Also, when I requested for the positioning of the back design to be on the bottom right, they placed it 5cm away from the bottom right of the shirt. The expected outcome of the t-shirts did not meet reality. After encountering such a bad experience with such a company, I am reluctant to offer a good review of R&P Prints. read more

I DO NOT recommend R&P Prints (printscanada.com). My experience: extremely slow turnaround, very bad service, poor print quality. Their website advertises great prints every time, exceptional customer service, standing by their work, fast turnaround, etc. But from my experience with them, they did not follow through with any of these claims. It took 6 weeks to get my order (other places I've dealt with was approx 2 weeks), and even then I had to make several calls and emails to follow-up as to when I would be getting it. There were a number of small things wrong which, in my opinion, added up to a big enough issue with the order to request a reprint or return for refund. The person I dealt with (N.P) said I was "nit picking" and my standards are too high, and they would not do anything to improve my satisfaction. When I'm spending over $500 on an order, I expect to be satisifed. My standards are not unreasonable; I've printed a more complex design with another company and was 100% satisifed with the print quality and fast turnaround (and low prices). R&P Prints' policy seems to be "pay in full before you see the product, with no guarantee, exchange or refund even if the item is defective". When I read their policy closely afterwards, I noticed they actually say that they don't guarantee satisfaction, which goes agaist all the specific claims they make on their website. read more