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    R&R Cleaning Services

    4.7 (63 reviews)
    Closed 7:30 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

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    Reviews With Photos

    Zach W.

    These folks are awesome. They just finished cleaning my three bedroom two bathroom house on a Tuesday afternoon. The owner, Renson, came with two ladies. Super professional, very good communication skills (English and Spanish), and did an AMAZING job. Everything was super clean.... And they went above and beyond. They did all of the little things, like re-organizing things on top of my refrigerator, and leaving these beautiful patterns on my bed and couch.

    CANCELLED A CONFIRMED CLEANING LAST MINUTE BUSINESS KNOWN AS FRAUDULENT

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    1 year ago

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    1 year ago

    Great service! Answered all my questions before booking. Fit me in on short notice and crew did a nice job, very thorough. Thank you!

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    3 months ago

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    8 months ago

    This cleaning crew does a fantastic job cleaning - they are a lifesaver! Their communication and punctuality is also excellent!

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    1 year ago

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    1 year ago

    Great service at an affordable price! I've used them several times and I'm happy with their work. They're thoughtful and organized as well!

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    10 months ago

    Didn't show up for appointment to walk through to give me a bid. I called and they didn't even know about the appointment.

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    1 year ago

    Great experience and service! They were on time and exceeded my cleaning expectations. I would highly recommend!

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    R&R was prompt and very thorough! They did a great job and I will definitely use them again!

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Business owner information

    Photo of Rafael M.

    Rafael M.

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Amazing service! Always quick to respond and reliable. Highly recommend to anyone that wants a consistent service.

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    I am 81 years old and relied on their services as they promised, but they never showed up and cancelled at the last minute!

    Business owner information

    Photo of Rafael M.

    Rafael M.

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - R&R Cleaning Services

    Review Highlights - R&R Cleaning Services

    With this being our first clean with them, Rafael was very communicative throughout.

    Mentioned in 5 reviews

    Read more highlights

    Purple Fig - We won Best of Austin 2024

    Purple Fig

    (123 reviews)

    Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

    TL;DR - Highly recommend Purple Fig, worth every penny…read more We had a wonderful experience with Purple Fig - they cleaned our home right before Christmas and got everything in tip-top shape in time for houseguests to arrive. I was super impressed with how easy the onboarding process was - communication was fast, detalled, and I knew exactly what to expect the day of the cleaning. I loved that I received an alert when the team was on the way and their approximate arrival time - so helpful! Since I work from home, the team asked very considerate questions about which rooms to clean first, what would be the most convenient / least disruptive for me, etc. They were efficient, detailed, and I was blown away by the quality of the clean. And the best part - my home smelled AMAZING. I don't know what type of magic they infuse into their eco-friendly cleaning products, but I would like to buy it in bulk please! :).

    One Step Clean - Before cleaning

    One Step Clean

    (51 reviews)

    Emma and her team were amazing! Emma is super responsive and always communicates if any…read morerescheduling is needed. And she never leaves me high and dry! Her cleaners are thorough and fast. Couldn't ask for better value.

    We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

    R&R Cleaning Services - homecleaning - Updated June 2026

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